4.4.3 Show Rule Button

This topic provides the systematic instruction to show rule button

  1. Click ‘Show Rule’ tab to open the ‘Rule Maintanance’ screen.
    Based on below maintenance dynamic package will be created. Multiple rules shall be provided and maintained in this screen.
    The Rule Maintanance screen is displayed.

  2. On Rule Maintanance screen, specify the fields.
    For more information on fields, refer to Table 4-6:

    Table 4-6 Rule Maintanance - Field Description

    Field Description
    Priority

    Specify the priority level.

    Specify the below fields:
    • Condition
    • Result
    • Queue Name
    • Status
    • Reason
    • Cover Required
    • Suppress Message