2 Lodge Claim - Guarantee Issued

This User Manual describes the various stages of Lodge Claim - Guarantee Issued process.

As part of Lodge Claim - Guarantee Issued process, the applicant can lodge a claim against the Guarantee/SBLC issued.

The various scenarios to lodge the complaint against the guarantee issued:
  • Claim received from beneficiary directly at Issuing Bank
  • Claim received from the Counter Issuing Bank (CIB) at Counter - Counter Issuing Bank (enable SWIFT STP)
  • Claim received from LIB at CIB (enable SWIFT STP)
  • Claim received from advising bank/ATB at ISB (enable SWIFT STP)
  • Claim received from beneficiary bank through a swift message at ISB (enable SWIFT STP)
  • Claim received at the LIB to be claimed with CIB-Enable SWIFT STP
  • Claim received from LIB at CIB to be claimed from CCIB- Enable SWIFT STP
  • Claims received from the Local Guarantee Issuing Bank (LIB), Counter Guarantee Issuing Bank (CIB), Advising Bank (ABK) or Claiming Bank (Presenting Bank)
In the subsequent sections, let’s look at the details for Lodge Claim - Guarantee Issuance process:

This topic contains following subtopics:

  • Common Initiation Stage
    This topic provides the systematic instructions to initiate the new Lodge Claim Guarantee Issued request.
  • Registration
    This topic provides the systematic instructions to initiate the Registration stage of Lodge Claim Guarantee Issued request.
  • Scrutiny
    This topic provides the systematic instructions to initiate the Scrutiny stage of Lodge Claim Guarantee Issued request.
  • Data Enrichment
    This topic provides the systematic instructions to initiate the Data Enrichment stage of Lodge Claim Guarantee Issued request.
  • Exceptions
    This topic helps you quickly get acquainted with the Exceptions process.
  • Multi Level Approval
    This topic helps you quickly get acquainted with the Multi Level Approval process.