This topic describes the systematic instruction to raise dispute for the invoices/debit notes.

1. On Receivables and Payables Management screen, select the action as Raise Dispute.
2. Click Proceed to view the search parameters.
3. Specify the value for at least one mandatory field to search the instrument(s).
4. Click Search to view the search results.
   The Raise Dispute for Invoice/Debit Note screen displays.

   Figure 5-26 Raise Dispute for Invoice/Debit Note

   
   

   
   Description of "Figure 5-26 Raise Dispute for Invoice/Debit Note"

   
   
5. Optional: In the Reference Number column, click the link to view the details of the instrument.
6. Select the invoice/debit note to raise the dispute for.
7. Optional: In the Remarks field, enter the remarks for the disputed amount.
8. In the Dispute Amount field, enter the disputed amount.
9. In the Dispute Code field, select the code for which the dispute is raised.
10. In the Notifying Party field, select the party to be notified for whom the dispute is raised.
11. In the Action field, select the action performed as part of the dispute raised.
12. In the Message Reference Number field, click the search icon and select the message to be linked to the dispute raised.
13. Click Apply to make changes in the grid.
14. If required, click Undo to revert the applied changes.
15. Click Submit to raise dispute for the invoice/debit note and send it for authorization (if applicable).