Source-based Error Handling

The Source-based Error Handling screen allows users to maintain the preference for Overridable ECA System error codes.
  1. On Homepage, specify PMDSRERR in the text box, and click next arrow.
    Source-based Error Handling screen is displayed.

    Figure 2-181 Source-based Error Handling

    Description of Figure 2-181 follows
    Description of "Figure 2-181 Source-based Error Handling"
  2. Click New button on the Application toolbar.
  3. On Source-based Error Handling screen, specify the fields.
    For more information on fields, refer to the field description below:

    Table 2-97 Source-based Error Handling - Field Description

    Field Description
    Host Code System defaults the host code of transaction branch on clicking ‘New’.
    Host Code Description The host code description is displayed on Host Code selected.
    Source Code Specify the Sector Code from the list of values. All valid Source codes defined for the Host are listed.
    Source Description System displays the Description of the Source Code selected.
    Error Codes --
    Error Type Select Error Type from the following:
    • Internal
    • External

    Note:

    Overridable ECA error codes only are supported as of this release.
    Error Code Specify the Error Code from the list of values.

    If the Error Type is selected as 'External' the Error codes defined in User Defined Error code maintenance which are of type 'External' are listed.

    Note:

    The External error codes selected can be the Overridable error codes marked as Override for OBPM source, received from ECA system.
    Error Description Specify the Description of the Error Code selected.
    Referrable Customers Select Error Type from the following:
    • Error (This option is to treat the Error Code)
    • Move to Queue (The transaction is moved to the appropriate Exception Queue, if this option is selected)
    • Ignore (STP is continued if the option is Ignore)

    If Referral is applicable for the payment, based on the referral preference maintained at Account/Customer/CSM level, then the preference maintained for Referral Customer is fetched to determine the handling of the Error Code.

    Non-referrable Customers Select Error Type from the following:
    • Error (This option is to treat the Error Code)
    • Move to Queue (The transaction is moved to the appropriate Exception Queue, if this option is selected)
    • Ignore (STP is continued if the option is Ignore)

    If Referral is not applicable for the payment, then the preference maintained for Non-referral Customer is fetched to determine the handling of the Error Code.