- Exception Queues User Guide
- Exception & Investigation Queues - Internal
- Settlement Review Queue
- Reject Action
Reject Action
- This sub screen is launched if:
- You have the required Role/User Level access right for the User Action ‘Authorizer’ or 'Verify'.
- Queue authorization status is 'Unauthorized', and Queue Verification Status is 'Unauthorized'.
- You can invoke “Settlement Party Details” screen by clicking on the action button present at the bottom depending on the payment type/transaction type as mentioned above in Verify section.
- When you click OK, below actions are performed:
- If the Reject action is by Authorizer (Authorization Status is
Unauthorized):
- Authorization Status is marked as 'Rejected'. Checker ID, Checker Date stamp is updated
- Queue Action Log is updated with Authorization status as 'Rejected'. Checker ID, Checker Date stamp are updated for the Queue action
- Queue status is set to 'Pending'
- Settlement Party Details provided by user are reset
- If the Reject action is by Verifier (Verification Status is
Unauthorized):
- Verification Status is marked as 'Rejected'. Verifier ID and Verification Date Stamp will be updated
- Queue Action Log is updated with Verification Status as 'Rejected'. Verifier ID and Verification Date Stamp are updated for the Queue action
- Queue status is set to 'Pending'
- Settlement Party Details provided by user are reset
- If the Reject action is by Authorizer (Authorization Status is
Unauthorized):
Parent topic: Settlement Review Queue