Settlement Review Queue

When the source preference is ‘Default and Verify’, all payment transactions lands in this queue.

If the customer of the payment has a default SSI, the same is picked by default and is moved here, for verification.

If the customer of the payment doesn’t have a default SSI setup, transaction moves here, expecting user to manually review and fill.

If the SSI label specified in the transaction is invalid, then the transaction lands on this queue.

On Homepage, specify PQSSSIQU in the text box, and click next arrow.
Settlement Review Queue screen is displayed.

Figure 3-32 Settlement Review Queue

Description of "Figure 3-32 Settlement Review Queue"
Search using one or more of the following parameters:
- Queue Reference Number
- Transaction Reference Number
- SSI Label
- Queue Status
- Transaction Type
- Authorization Status
- Network Code
- Transaction Branch
- Transfer Currency
- File Reference Number
- Error Code
- Transfer Amount
- Customer Number
- Source Reference Number
- Verification Status
- Network Type Code
- Customer Priority
Once you specified the parameters, click the Search button.
System displays the records that match the search criteria.
Double click a record after selecting a record to view the detailed screen.

User can perform following actions:

Table 3-14 Settlement Review Queue - Action

Action	Functions
Repair	SSI label update is allowed for all Payment types. The list of values will fetch the SSI labels applicable for the customer network and transfer currency
Approve	User can view the settlement details as populated in the transaction and approve the same. This does not require authorization by another user. The SSI details screen is opened in view mode on initiating Approve action. Click OK button and complete the action.
Cancel	For the details on, processes followed on cancelling a payment, refer to section Cancellation from Exception Queues.
Authorize	Cancel/ Approve initiated by a user can be authorized by another user.
View Queue Action	Displays all queue activities performed for a transaction.
View Transaction	You can view the selected transaction details.
Delete	This action allows the user who initiated the action, to delete the action before authorization.
Verify	You can verify the transaction only if dual authorization is enabled.
Reject	Either the Authorization status or Verification status is Unauthorized, the you can reject the transaction.

Parent topic: Exception & Investigation Queues - Internal