- Exception Queues User Guide
- Exception & Investigation Queues - Internal
- Network Resolution Queue
- Reject
Reject
- This sub screen is launched if:
- You have the required Role/User Level access right for the User Action ‘Authorizer’ or 'Verify'
- Queue authorization status is 'Unauthorized', and Queue Verification Status is 'Unauthorized'.
- Click Reject button at the bottom to invoke Reject screen.
- Click OK, then below actions are performed:
If the Reject action is by Authorizer (Authorization Status is Unauthorized):
- Authorization Status is marked as 'Rejected'. Checker ID, Checker Date stamp is updated
- Queue Action Log is updated with Authorization status as 'Rejected'. Checker ID, Checker Date stamp are updated for the Queue action
- Queue status is set to 'Pending'
- Values provided by Maker for network resolution will be reset
If the Reject action is by Verifier (Verification Status is Unauthorized):- Verification Status is marked as 'Rejected'. Verifier ID and Verification Date Stamp will be updated
- Queue Action Log is updated with Verification Status as 'Rejected'. Verifier ID and Verification Date Stamp are updated for the Queue action
- Queue status is set to 'Pending'
- Values provided by Maker for network resolution will be reset
Parent topic: Network Resolution Queue