1. Exception Queues User Guide
  2. Exception & Investigation Queues - Cross border / RTGS
  3. Inbound Claim Queue
  4. Repair

Repair

You can modify the Claim Currency, Claim Amount, Debit Account & Settlement Date from the repair screen Repairing the existing details requires authorization.

  1. On screen, click Repair Action button present at the bottom.

    Figure 6-4 Inbound Claim Queue - Repair

    Description of Figure 6-4 follows
    Description of "Figure 6-4 Inbound Claim Queue - Repair"
  2. You can view below fields:

    Table 6-1 Inbound Claim Queue - Repair

    Field Description
    Outgoing Payment Details

    The Outgoing Payment Details display outgoing transaction (i.e. MT103, MT202) details.

    Fields displayed in the outgoing payment details section are read only fields.

    Outgoing Payment Details section displays the transaction details only for the transaction status matched.
    Edit Claim Details Fields Instruction Date, Debit Account, Claim Currency, Claim Amount on the screen are displayed under section Edit Claim Details.
    Related Reference Specify the Related Reference from the list of values. This field shows the Reference Numbers of original Unmatched transactions.

Parent topic: Inbound Claim Queue