1. SEPA Direct Debits User Guide
  2. Collections Exception Transactions
  3. Inbound Collections Refund View

Inbound Collections Refund View

You can view the inbound refund transactions in this screen.

  1. On Homepage, specify PCDIRFVW in the text box, and click next arrow.
    Inbound Collections Refund View screen is displayed.

    Figure 5-42 Inbound Collections Refund View

    Screen
  2. Click Enter Query from this screen.
    Specify Refund Reference.
  3. Along with the Refund reference details, you can also view the status details for the following:
    • Refund Details
    • Original Transaction Details
    • Network Reject Details
    • External System Status
    • Dispatch Details
  4. Click Execute Query to populate the details of the transaction in the Outbound Collections Refund View screen.
  5. For more details on Main and Price tab, refer to ‘PCDIRFND’ screen details above.

Parent topic: Collections Exception Transactions