3.8 Accounting Reversal Queue

Use the Accounting Reversal Queue screen to track transactions that trigger accounting reversals.

Transactions appear in the Accounting Reversal Queue in the following scenarios:
  • The accounting reversal response is pending from the external system.
  • The accounting reversal request is rejected by the external system.
  • An interim response is received for the accounting reversal and the system is awaiting a final response.

Note:

This screen is applicable for Generic wires / ACH CT and Book Transfer. System Parameter MESSGING_AFTER_ACCOUNTING is to be maintained as Y for Accounting reversal changes to take effect.
  1. On Homepage, specify PQSACRVQ in the text box, and click next arrow.
    The Accounting Reversal Queue screen is displayed.

    Figure 3-12 Accounting Reversal Queue


    Description of Figure 3-12 follows
    Description of "Figure 3-12 Accounting Reversal Queue"

  2. On the Accounting Reversal Queue screen, search using one or more of the following parameters:
    • Transaction Reference Number
    • Source Code
    • Transaction Branch
    • Banking Priority
    • Network Type Code
    • Queue Reference Number
    • Host Code
    • Customer Number
    • Authorization Status
    • File Reference Number
    • Network Code
    • Payment Transaction Type
    • Current Status
    • Transaction Date
  3. Once you specified the parameters, click the Search button.
    The system displays the records that match the search criteria.
  4. Double click a record after selecting a record to view the detailed screen.
  5. User can perform following actions:

    Table 3-8 Accounting Reversal Queue - Action

    Action Functions
    Approve You can approve the payment. This will mark Accounting Reversal as completed.
    Resend

    This option allows the submission of the transaction as T status.

    You can select multiple records and initiate Resend action.

    Resend Action does not support authorization.

    Retry

    This action is allowed for the records which are in Rejected status.

    Authorize This action is allowed for Cancel/Accept Referral/Reject Referral actions.
    Delete This action is applicable for both Carry Forward and Cancel actions in accounting queue. User can delete the transaction.
    Reject This action is applicable for both Carry Forward and Cancel actions in accounting queue. User can reject the transaction.
    View Queue Action You can select a transaction and click this action button to show the actions taken by system or users and the associated audit trail. On clicking this button, Queue Action Log Details (PQDCANQR) sub-screen is displayed.
    View Transaction You can select a particular transaction in this queue and then click this action button to view the transaction.

Parent topic: Exception & Investigation Queues - External