This topic provides information about troubleshooting application workflows.

On successful login, the Oracle Banking Origination dashboard screen displays depending on the user privileges.

Figure 3-1 Oracle Banking Origination Dashboard

Description of "Figure 3-1 Oracle Banking Origination Dashboard"

To troubleshooting User Role Issues:

Role Profile defines access rights to the functional activities that are common to a group of users. Linking a user to a Role Profile grants access to all the functional activities included in that profile.

Note:

Only authorized users can access the system with the help of a unique User Login ID and password.

1. From the Home screen, click Security Management. Under Security Management, click Role.
2. Under Role, click Create Role.
   The Role Maintenance screen displays.

   Figure 3-2 Role Maintenance

   
   

   
   Description of "Figure 3-2 Role Maintenance"

   
   

   The user profile of a user contains the details of the user in four sections - User details, Status, Other details and User Role branches.

3. From the Home screen, click Security Management. Under Security Management, click User.
4. Under User, click Create Users.
   The Users Maintenance screen displays.

   Figure 3-3 Users Maintenance

   
   

   
   Description of "Figure 3-3 Users Maintenance"

   
   

   Note:

   Make sure that the required Role and User Applications are mapped to the user.

   This topic contains the following sub-topics:

• First level issues
  This topic describes the possible issues that may occur during the basic investigation.
• Transaction data verification
  This topic provides information about the transaction data verification.
• Party Module Integration Troubleshooting
  This topic describes the possible issues that may occur in Party Module integration.
• FLEXCUBE Host Integration Troubleshooting
  This topic describes the possible issues that may occur in FLEXCUBE Universal Banking Solution integration.