Preface
Purpose
This guide helps the users on the issues within the application. It describes various methods to figure out the error and then troubleshoot it.
Parent topic: Preface
Audience
This guide is intended for the software developers and software testers.
Parent topic: Preface
Acronyms and Abbreviations
The list of the acronyms and abbreviations used in this guide are as follows:
Table -1 Acronyms and Abbreviations
| Abbreviation | Description |
|---|---|
| SMS | Security Management System |
| CMC | Common Core Service |
| MOC | Mid office Common Core |
| ELK | Elasticsearch Logstash Kibana |
Parent topic: Preface
List of Topics
This guide is organized as follows:
Table -2 List of Topics
| Topics | Description |
|---|---|
| Troubleshooting Technical Flows | This topic describes the platform wide troubleshooting of technical flows and includes UI side checking, and some environment issues of WebLogic. |
| Troubleshooting Kafka | This topic describes the information on the troubleshooting kafka. |
| Health Checks | This topic provides information about the health check measures and observability required. |
| Troubleshooting Application Workflows | This topic describes the Oracle Banking Liquidity Management specific troubleshooting of flows and specific data stores that can be checked for issues. |
| Troubleshooting OutOfMemory issues | This chapter describes about the information on troubleshooting OutOfMemory issues. |
| Troubleshooting Deployment Errors/Exceptions | This topic provides the troubleshooting information for Errors/Exceptions that can occur due to flyway while deployment. |
Parent topic: Preface
Prerequisites
Prerequisites for End Users
The prerequisites are as follows:
- Basic understanding of Eventing platform
- Basic understanding application log analysis using tools
- Basic understanding DB changes
Pre-installed Softwares
The following softwares should be pre-installed:
- Zipkin
- Kafka
- ELK
- Any SQL Database like SQLDEVELOPER
- WinSCP
Parent topic: Preface
Best Practices
The best practices are as follows:
- It is ideal to have ELK stack installed on a separate VM outside the product VMs to ensure the flow of logs in case of an app crash.
- Log levels can be adjusted to INFO and above to enable relevant logs to flow in.
Parent topic: Preface
Related Documents
The related documents are as follows:
- Oracle Banking Common Core User Guide
- Oracle Banking Security Management System User Guide
- Oracle Banking Getting Started User Guide
- Oracle Banking Liquidity Management User Guide
- Oracle Banking Liquidity Management Configuration Guide
- Oracle Banking Liquidity Management File Upload User Guide
Parent topic: Preface