5 Configuration in OBDX

This topic describes the systematic instruction to Configuration in OBDX option.

  1. This configuration is applicable for WEB/ANDOIRD/IOS channel.
  2. Login to OBDX website with admin user.
  3. Go to Touch Point Maintenance and search for APCHATBOT.
  4. Enable APCHATBOT touchpoint for chatbot to work with OBDX.
  5. For 2fa, enable 2fa Authentication. Enabling this will enable 2fa authentication for transactions withing chatbot as per authentication type configured for the transaction.
  6. Login 2fa option available are PIN/OTP/Soft token.
    1. For PIN, user can login to OBDX website -> Profile Settings ->Password and security ->Set SMS and chatbot PIN
    2. Update the type of authentication required in ODA in fw_config_all_b
      select * from digx_fw_config_all_b where prop_id like'%MobileAuthenticator%' 
      values are LOCAL- OTP
      R_SOFT_TOKEN- HOTP based 2fa
      T_SOFT_TOKEN, PIN – TOPT base 2fa
      PIN