This topic provides the systematic instructions to capture the details required for a claim that is to be lodged against the issued guarantee in the application.

1. On the to Lodge Claim screen, click the desired Guarantee Number link to view and lodge the guarantee claim.
   The Claims details screen appears.

   Figure 24-4 Claims

   
   

   
   Description of "Figure 24-4 Claims"

   
   

   For more information refer to the field description table below:

   Table 24-3 Claims - Field Description

   Field Name	Description
   Party Name	Displays the party name of the customer.
   Claimed to Guarantee Reference No	Displays the guarantee reference number against which user has to lodge a claim.
   Beneficiary Name	Displays the name of the beneficiary of the guarantee to be claimed.
   Outstanding Amount	Displays the outstanding amount along with the currency of the issued guarantee.
   Lodgement Date	Displays the date on which the claim was lodged. This field appears if the user click on More Information link.
   Expiry Type	Displays the type of validity applicable to the Inward Guarantee. This field appears if the user click on More Information link.
   Expiry Date	Displays the date in which the Guarantee expires. This field appears if the user click on More Information link.
   Demand Indicator	Displays the details of whether the multiple or partial demands are permissible while initiating Guarantee claim or not. This field appears if the user click on More Information link.
   Date of Demand	Select the date on which the demand was raised by the beneficiary.
   Demand Type	Select the type of demand. The options are: Pay or Extend Pay Only
   New Expiry Date	Select the new expiry date of the Guarantee. This field appears if you select Pay Only option in the Demand Type field
   Claim Amount	Specify the amount to be claimed against the guarantee.
   Additional Amount Information	Specify the details on additional amount.
   Demand Statement	Select the value for demand statements.
   Demand Statement Narrative	Specify the narrative for demand statements.
   Presentation Completion Details	Specify the details of presentation completion. Applicable only if demand statement is provided.
   Sender to Receiver Information	Specify the details of Sender to Receiver Information.
   Special Instructions	Specify the instruction provided to bank for lodging a claim.
   Drag and Drop	Click to browse and select the file to be uploaded or drag and drop the file to be uploaded.
   Document Category	Select the category of the document uploaded.
   Document Type	Select the type of the document uploaded.
   Remarks	Displays the notes added, if any, for attaching the document.
   	Click the icon to remove the attached document.
   Document Name	Displays the name of the attached documents.
   Kindly Go through all theStandard	The option to accept that the user is gone through all the standard instructions. View the maintained standard instructions by the bank.
   I accept the Terms & Conditions	The option to accept standard terms and conditions of the bank. Click the link to view the maintained standard terms and conditions by bank.

2. Select the date of demand in the Date of Demand field
3. Select the Demand Type.
4. Select the new expiry date if Demand Type is Pay or Extend.
5. Specify the amount to be claimed in the Claim Amount field.
6. Click Drag and Drop to browse and select the required document present on your computer.
   The Attach Document popup window appears
7. Select the required document present on your computer to upload.
8. Click Upload to upload document.
9. Click to remove the attached document.
10. Click Delete All to delete all the attachments.
11. Select the Kindly Go through all the Standard Instructions, check box.
12. Select the I accept the Terms and Conditions check box to accept the Terms and Conditions.
13. Click Preview Draft Copy to have a preview of draft.
14. Click Submit.
    The transaction is saved and the Lodge Claim – Review screen appears.
15. Perform any one of the following actions:
    • Verify the details, and click Confirm.

      The success message of request for lodging a Claim appears.

    • Click Cancel to cancel the transaction.

      The Dashboard appears.

    • Click Back to go back to previous screen.