3.16 Promise to Pay
This topic describes how retail users can use the Promise to Pay feature if a delinquent customer cannot pay immediately but will pay later.
Promise to pay can help to track if the customer has made the payment by the committed date or not. You can use status of promise to pay to track the payment, and resolve the delinquent account if the customer has already made the payment.
- Create a Promise
This topic provides the systematic instructions to create a promise. - Make payment
This topic provides the systematic instructions to make payment against the promise.
Parent topic: Chatbot on WhatsApp