7 Quick Bill Pay

This topic provides the systematic instructions to users to pay their utility bills online without prior registration.

Through this feature, users are able to pay their bills quickly, securely and at their own convenience.The user can initiate bill payment transactions to Payment and Presentment and Payment type of billers who allow Quick payment.

The user also has an option to enter the payment amount, select the recharge plan, the source of funds from which payment can be made, and the date on which payment can be made. The user is allowed attach document like invoice or memo per bill payment. To attach multiple documents against one bill payment record, the user has to attach in the form of a ZIP file. It also allow user to register the biller from that payment to biller library.

Pre-requisites:

  • Transaction access is provided to the retail user
  • Transaction working window is maintained
  • Billers are maintained
  • Transaction limits are assigned to the user to perform the transaction

Features supported in application

  • Quick Bill payment

To pay a bill:

  1. Perform anyone of the following navigation to access the Quick Bill Pay screen.
    • From the Dashboard, click Toggle menu, click Menu, then click Bill Payments.

      Under Bill Payments , click Quick Bill Payment.

    • From the Search bar, type Bill Payments – Quick Bill Paymentand press Enter.
    • Access through the kebab menu of transactions available under the Bill Payments module.

    The Quick Bill Pay screen appears.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 7-1 Quick Bill Pay - Field Description

    Field Name Description
    Biller Name Select the biller towards whom bill payment is to be made.

    Each biller name value in the dropdown will consist of the following -

    • Biller Name
    • Biller Category
    • Biller Sub-Category (if maintained)
    • Biller Location
    Category On selecting a biller from the Biller Name dropdown, the category, sub-category & location of the biller as maintained in the administrator biller maintenance screen are displayed.

    The Sub-Category is displayed if sub-categories are maintained under the selected Biller Category.

    Biller Specific Fields The fields will be dependent on the biller type selected.

    Enter information as required.

    Payment Method Select the payment method through which you wish to pay the bill.

    The payment methods can be:

    • Account: The user can pay the bill using their current and savings bank account
    • Credit Card: The user can pay the bill using their credit cards; user has to select the month and year of expiry.
    • Debit Card: The user can pay the bill using their debit cards.
    Pay From Depending on the payment method selected, the values in the drop-down will list either the user’s CASA accounts, Credit Cards or Debit Cards.
    Expiry Date Specify the date on which the credit card will expire in the month and year fields.

    This field appears only if you have selected the option Credit Card in the Payment Type field.

    Payment Amount The amount that is to be paid by the user.

    In the administrator biller maintenance screen if:

    • Part payment flag is Yes: User can change the bill amount to any amount less than the initial bill amount shown. Bill amount cannot be zero.
    • Excess payment flag is Yes: User can change the bill amount to any amount more than the initial bill amount as displayed on the screen.
    • Part payment and Excess payment flags are set as No: The bill amount will not be editable.
    • Late Payment flag is Yes: User is allowed to pay the bill after the due date. However even when Late payment flag is Yes, the editing of the bill amount is as per above conditions.
    Pay The facility to specify when the bill payment will be processed.

    The options are:

    • Now: Bill payment processed on same business day subject to processing window availability.
    • Later: Bill payment to be processed on a user specified future date
    Scheduled Date

    Future date on which the bill payment will be processed.

    This field appears if you have selected the option Later from under the Pay field.

    Do you want to add an attachment Select whether you wish to add a document against the bill payment record.

    The options are:

    • Yes
    • No
    Attachment Drag and drop or click the upload icon to browse and attach a document against one bill payment record.

    Note:

    1. Only one document per bill payment is allowed. To attach multiple documents against one bill payment record, the user has to attach in the form of a ZIP file.
    2. By default, the supported formats are JPEG, PNG, PDF, TXT, ZIP, and DOC.
    3. The maximum allowed file size will be 15 MB.
  2. From the Biller Name list, select the registered biller name.
  3. In the biller specific fields, enter information as required.
  4. From the Payment Method list, select the desired payment method to pay the bills.
  5. From the Pay From list, select the source account/ debit card / credit card to be debited.
  6. From the Expiry Date lists (month and year), select the Card Expiry Date.
  7. Perform one of the following actions:
    • In the Payment Amount field, enter the payable amount.
    • Click the View Limits link to check the transfer limit. Refer the Limits section as documented under the Pay Bill – Presented Type section.
  8. In the Pay field, select the option to indicate when the bill payment will be processed.
    Perform one of the following actions:
    • If you select the option Now, the bill payment will be processed on the same day.
    • If you select the option Later, select the date on which you want to process the bill, from the Scheduled Date field.
  9. In the Do you want to add an attachment field, select the option if you wish to attach a document against the bill record.
    1. If you select Yes option Drag and drop or click the upload icon to browse and attach zip file against one bill payment record.

      Note:

      Click the remove icon to remove the attached zip file from the bill payment record.
  10. Perform one of the following actions:
    • Click Submit.

      The Review screen appears.

    • Click Cancel to cancel the transaction.
  11. Perform one of the following actions:
    • Verify the details and click Confirm.

      The success message appears along with the reference number, status and payment details.

    • Click Back to navigate back to the previous screen.
    • Click Cancel to cancel the transaction.
  12. Perform one of the following actions:
    • Click Add As Biller? to register the biller.

      The user will be directed to Add Biller screen with the biller data pre-filled.

    • Click Home to navigate to the dashboard.