This topic provides the systematic instructions to users to review and track all payment transactions completed within a specified timeframe.

The user can search and view his past bill payment transactions done for both registered and un-registered billers. A user can search transactions based on category and biller nickname.

The user can view the following details of past bill payment transactions in the 'Payment History' screen.

• Date of bill payment
• Name of the biller (nick name for registered billers and official name for unregistered billers)
• Category of the biller
• Bill Amount
• Reference number of the payment transaction
• Status of the bill payment transaction
• Attached Documents

Pre-requisites:

• Transaction access is provided to the retail user
• Transaction working window is maintained
• Billers are maintained
• Transaction limits are assigned to the user to perform the transaction

Features supported in application

• Payment History

1. Perform anyone of the following navigation to access the Bill Payment History screen.
   • From the Dashboard, click Toggle menu, click Menu, then click Bill Payments.

     Under Bill Payments , click Bill Payment History.

   • From the Search bar, type Bill Payments – Bill Payment History and press Enter.
   • Access through the kebab menu of transactions available under the Bill Payments module.

   The Bill Payment History screen appears.

   Figure 9-1 Bill Payment History

   
   

   
   Description of "Figure 9-1 Bill Payment History"

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 9-1 Bill Payment History - Field Description

   Field Name	Description
   Select Period	Period for which payment history search is to be executed. The options are: Current Period Previous Month Previous Quarter Date Range
   Date From - Date To	The date range to view the bill payments made during a specific period. This field appears if you have selected the Date Range option from the Select Period list.
   Search Results
   Download	The user can download the payment history in csv or pdf format.
   Date	The date on which the bill was paid.
   Biller	The nickname of the biller is displayed if the biller is a registered biller. If the biller is not registered the official name as maintained in the administrator Biller Maintenance is displayed.
   Category	The category of the biller as maintained in the administrator biller maintenance.
   Bill Amount	The amount paid by the user.
   Reference No.	Host reference number generated at the time of the payment transaction.
   Status	Status of the payment transaction.
   Attachment	If any document was attached at the time of bill payment, the same will be available as a link under this column against the specific bill payment record.

2. From the Select Period list, select the desired transaction period.
   1. If you have selected the Date Range option, select the required date from the Date From - Date To field.
3. Click on the file under Attachment column to view the attached document of the bill payment.
4. From the Download list, select the format in which you want to view and download the payment history.