This topic provides the systematic instructions for users to inquire about the products and services offered by the bank and receive instructions on how to avail them.

To inquire about products:

1. Type a question to get product details, and press Enter. For example, “I want to know about Auto Loans”.
2. The Chatbot prompts you to provide OTP sent to your registered mobile number for authentication.
3. Enter the OTP received on the mobile and press Enter.

   Figure 3-19 Products Inquiry

   
   

   
   Description of "Figure 3-19 Products Inquiry"