This topic describes the option that allows corporate users to inquire about finances availed against financial instruments such as invoices or purchase orders.

To inquire about finances:

1. Perform one of the following actions:
   • Type the Finance inquiry, and press Enter. For example, “I want to know about finances available against invoices or purchase order”.
   • Tap on the Finance Inquiry option in the help menu, and then tap Send.
2. The Chatbot prompts you to provide OTP sent to your registered mobile number for authentication.
3. Enter the OTP received on the mobile and press Enter.
   Finance Inquiry
4. The application prompts you to enter your mobile number.
   1. Type in the mobile number registered with the bank and press Enter.
5. The application automatically sends a one-time password (OTP) to the mobile number.
   1. Type in this password and press Enter.

      Note:

      The application prompts you to enter the mobile number and OTP only if you are not already logged in; else, you are directly prompted to enter the finance reference number.

On Entering Mobile Number and OTP

6. The application then prompts you to enter the finance reference number. Type in the relevant number and press Enter.
   The related finance details, such as, finance amount, due date, outstanding principal amount, outstanding interest, associated party name, and program name appear.

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 3-7 On Entering Finance Reference Number- Field Description

   Field Name	Description
   The following details are displayed when you inquire about a particular finance.
   Finance Amount	Displays the amount that has been financed.
   Due Date	Displays the date when the finance amount should be fully repaid.
   Outstanding Interest Amount	Displays any outstanding interest that should be paid.
   Associated Party Name	Displays the name of the associated party, linked with the instrument (invoice or purchase order or debit note) that has been financed.
   Program Name	Displays the name of the program linked with the instrument that has been financed.

7. The application prompts with options to view details of another finance reference number or go back to the main menu.
   1. Type the relevant option and press Enter.