This topic describes the systematic instruction to Payment Cancellation screen.

This feature allows user to cancel the payments.

To cancel the payment record details:

1. Navigate to the Outgoing Payments screen.
2. Select the account from the drop-down list to view its outgoing payments.
   The system displays a summary of all the outgoing payments for the selected account.
3. Click on the more options icon against the record which to be cancelled and click Cancel Payment.
   • The user will be redirected to the Cancel Paymentscreen where the cancellation of the respective payment is facilitated.
   • Click on the Host Reference Number for the specific payment record to view the details of that payment.

     The Payment Details screen appears with the details.

   1. Click on the Cancel Payment option under the More Actions menu.

      The Cancel Payment screen appears.

   Figure 6-5 Payment Cancellation - Within Bank Transfer

   
   

   
   Description of "Figure 6-5 Payment Cancellation - Within Bank Transfer "

   
   

   Figure 6-6 Payment Cancellation - Cross Border Transfer

   
   

   
   Description of "Figure 6-6 Payment Cancellation - Cross Border Transfer "

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 6-4 Payment Cancellation - Field Description

   Field Name	Description
   Cancellation Details	Information specified in below fields are related to cancellation details.
   Cancellation Remarks	Enter the relevant remarks to process cancellation of the payment.
   Cancellation Reason	Specify the reason codes.
   Transaction Details	Information specified in below fields are related to transaction details.
   Payee Name	The name of the payee.
   Reference Number	The reference number assigned to the transaction by the host system.
   Payment Type	The type of payment transfer i.e., Within Bank, Domestic or Cross Border transfer.
   Status	The status of the payment transfer record. It could be: In Progress Processed Future Dated Cancelled
   Payee Details	Information specified in below fields are related to payee details.
   Account Number	The payee’s account number to which the funds to be transferred. The account number appears in masked format.
   Bank Details	This field is displayed only if Payment Type is Cross Border Transfer.

4. Perform anyone of the following actions:
   • Click Submit to cancel the payment.
   • Click Cancel to cancel the transaction.

   The success message of payment cancellation appears along with the transfer request number.

5. Click Home to navigate to the Dashboard.