8 Frequently Asked Questions

This topic describes the frequently asked questions related to the Corporate Lending Origination.

  1. Can I apply for a loan drawdown for any other loan type apart from term loan, working capital, equipment loan and real estate loan?

    Yes, you can apply for loan drawdown for the products maintained in the mid-office (Oracle Banking Corporate Lending Process Management).

  2. Will the documents uploaded as part of the loan drawdown application submission be stored within Oracle Banking Digital Experience?

    Documents uploaded as part of the loan drawdown application submission will be stored with the document management system, currently integrated with Oracle IPM.

  3. I don’t have any relation with the bank (not an existing customer), can I still apply for a corporate loan drawdown?

    No, currently this facility is available only for existing corporate user post logging into Oracle Banking Digital Experience.

  4. In the absence of complete information, can I save the application and complete it at a later stage?

    Yes, you can save the incomplete application as Draft and complete it at a later stage. The draft applications can be accessed through the Application Tracker.

  5. For how long the application will be available as Draft?

    This will be based on the Bank’s purging policy.

  6. Can other users of my party see the applications saved as draft by me and complete it at later stage?

    No, applications saved as draft will be accessible only to the user who has initiated/saved it. Other users of the same party cannot see or complete the application saved by another user.

  7. At which stage can I submit the loan drawdown application?

    You can submit the loan drawdown application only when all the mandatory fields from all the steps involved in the application process are filled in and validated successfully.

  8. From where can I see the status of my loan drawdown application?

    Loan drawdown application progress status can be tracked using the Application Tracker – loan module.

  9. Can I apply for a corporate loan drawdown for my linked party ID?

    Loan drawdown application can be initiated only for primary party ID currently.

  10. Is there any amount limit for applying for a loan drawdown from Oracle Banking Digital Experience?

    The amount that can be applied depends on the limits set for the credit facility. If part of the facility has already been utilized, then the amount requested must fall within the available amount in the facility. The credit facility limits are set in the mid-office.

  11. Can any information filled as a part of original loan drawdown application modified?

    If approver wants to modify the Loan DrawDown Request, then Send to Modify option can be used instead of rejecting the request. Later, maker can make necessary changes to Loan DrawDown Request and send for approval.

  12. In which account the loan drawdown amount will be disbursed if the application is approved by the Bank?

    This should be handled operationally by the Bank. The account details are not captured as a part of the loan drawdown application.

  13. Can I track the status of the loan drawdown application initiated/originated from channels other than Oracle Banking Digital Experience?

    No, as of now you can track the loan drawdown applications initiated from Oracle Banking Digital Experience only, using Application Tracker.

  14. Can I withdraw or cancel the loan drawdown application using Oracle Banking Digital Experience?

    No, loan drawdown application withdrawal or cancellation is not supported from Oracle Banking Digital Experience.