7 Application Tracker

This topic provides systematic instructions to view the status of submitted application and resume the draft application through Application Tracker.

The Application Tracker enables the corporate user to view the current status of submitted applications and also to retrieve and resume applications that have been saved as draft. User can search for the required application using various search criteria.

Through the Application Tracker, a corporate user can perform the following actions:
  • View submitted application: The Application Tracker enables the corporate user to view details of submitted applications, which include viewing current status of the application, application summary and viewing the documents uploaded as a part of the loan application process.
  • Resume draft applications: While filling out an application form, the user has the option to save the application as draft. The saved application can be viewed and resumed via the Application Tracker.

Application Tracker- Loans

This screen lists down all the loan applications that are submitted by all the users of the corporate from Digital Banking Platform and also the applications saved as draft by the logged in corporate user.

All the submitted applications get listed under different tabs (Draft, Submitted, In Progress, and Completed) depending upon their current status at mid office/back office level. Applications which are saved by the user are available under the Draft tab from where the user can select an application and resume it. Corporate users can choose to view the complete details of the submitted application by clicking on each application card. An option is provided to search for a specific application with the application reference number. Filters are also provided to sort applications based on the request type and time of submission.

To track an application:

  1. From the dashboard, click Menu, and click Application Tracker.
    The Application Tracker screen displays.

    Figure 7-1 Application Tracker


    Description of Figure 7-1 follows
    Description of "Figure 7-1 Application Tracker"

  2. Click on the Loan option.
    The Application Tracker - Loan screen displays with the Draft, Submitted, In Progress, and Completed tabs.
  3. From the Corporate Party Names list, select the required party for whom the loan is applied. User can also choose card view or list view.
    The list of applications displays under the selected party.

    Figure 7-2 Application Tracker - Card View


    Description of Figure 7-2 follows
    Description of "Figure 7-2 Application Tracker - Card View"

    Figure 7-3 Application Tracker - List View


    Description of Figure 7-3 follows
    Description of "Figure 7-3 Application Tracker - List View"

    For more information on fields, refer to the field description table below:

    Table 7-1 Application Tracker - Loan

    Field Name Description
    <Party Name> Select the required corporate party for whom the loan drawdown application was initiated/submitted.
  4. Search or filter an application as follows:
    1. Specify the transaction reference number in the Search field, which the application is to be searched and click Search.
      For more information on fields, refer to the field description table below:

      Table 7-2 Application Tracker - Search

      Field Name Description
      Search By Reference Id Search for the application, using the transaction reference number, that is generated by the bank at the time the application is submitted or saved as draft.
      • If the user is searching the data under Draft section, the Transaction ID is Oracle Banking Digital Experience reference number.
      • If the user is searching the data under Submitted, Completed or In Progress section, the Transaction ID is the Application Reference number generated by the mid office system.
    2. Click Filter and select the required options from the Request Type list and/or the Duration list.
      For more information on fields, refer to the field description table below:

      Table 7-3 Application Tracker - Filter

      Field Name Description
      Request Type Select request type to filter the application.
      The options are:
      • All
      • Term Loan
      • Working Capital
      • Equipment Loan
      • Real Estate Loan
      Duration Select the duration to filter the facility applications based on the time of submission.
      The options are:
      • Last 7 Days
      • Last 15 Days
      • Last 1 Month
      • Last 3 Months
      • Last 6 Months
      • Last 1 Year
    3. Click Reset to clear the criteria selected.
    The loan application cards appear based on the search criteria.

    For more information on fields of search results on application card, refer to the field description table below:

    Table 7-4 Application Tracker - Application Card

    Field Name Description
    Loan Product Name Displays the name of the product for which the loan drawdown application is submitted.
    Application Name Displays the name which is given by the user while saving the application in draft form.

    This is displayed only for applications which are saved as Draft.

    Status Displays the current application's progress.
    The status can be:
    • Draft – Indicates that the application has been saved as draft by the applicant.
    • Submitted - Indicates that the application has been filled and submitted for further processing but action has not been taken by the Bank yet.
    • In Progress - Indicates that the application is getting processed in the mid office and is yet to be approved or rejected.
    • Completed – Indicates that the application is completely approved and submitted to the back office for further processing.
    Reference Number Displays the transaction reference number as generated by the bank at the time the application was submitted or saved as draft.
    • If the user is searching the data under Draft tab, the Transaction ID is Oracle Banking Digital Experience reference number.
    • If the user is searching the data under Submitted, Completed or In Progress tab, the Transaction ID is the Application Reference number generated by the mid office system.
    Amount Displays the amount with the specific currency for which the loan request is submitted.

    This is displayed only for the applications which are in Submitted, In-Progress and Completed status.
    Submitted On Displays the date and time when the application was submitted.

    This is displayed only for the applications which are in Submitted, In-Progress and Completed status.
    Last Saved On Displays the date and time when the specific application was saved or updated.

    This is displayed only for the applications which are in Draft status.
  5. Perform one of the following actions:
    • If user click on a card whose status is Draft, it opens the loan application where user can fill or update the details and submit it.
    • If user click a card whose status is In Progress, it opens the loan application which is getting processed in the mid office and is yet to be approved or rejected. User can only view the details of such an application, but not edit it.
    • Click Cancel to cancel the transaction.
    • Click Back to navigate back to the previous screen.
    • Click Delete against the selected draft application to delete it.