13 Mailbox

This topic describes the ability of corporate administrators to view all auto-generated alerts generated by the bank in response to various events and transactions performed by the logged-in user.

User can view the alert details but is not allowed reply to the alerts received in his mailbox –Alerts section. Count of unread alerts if any is displayed on the screen.

Pre-requisites
  • Alerts, notifications and the mails to be sent are configured by the bank on various events.
Features Supported In Application
  • View summary of Alerts, Mails, Notifications triggered
  • View specific Alerts, mails, notification details
  • Delete Alerts, mails, notifications
  1. Perform anyone of the following navigation to access the Mailbox screen.
    • From Corporate Administrator Dashboard, click Toggle Menu, then click Menu and then click Mailbox.

      Under Mailbox , click Mails.

    • From Corporate Administrator Dashboard, click the mailboxicon.

The Mailbox – Inbox screen appears.

  • Mails
    This topic describes the features available under Mails.
  • Alerts
    This topic provides the systematic instructions to view all auto-generated alerts that have been sent to the currently logged-in user.
  • Notifications
    This topic provides the systematic instructions to view notifications mailers sent by the bank administrator to the logged-in corporate administrator.
  • FAQ