2.10.1.8 Customer Acceptance

Use Customer Acceptance screen to capture the acknowledgement details given by the customer post loan sanctioning.

Based on acknowledgement received through mail or letter, user can capture the acknowledgement details and update the Customer acceptance status.

  1. In the Loan Origination , click Customer Acceptance tab and provide the required details.

    Figure 2-20 Customer Acceptance



    • Customer Acceptance Date: Select the date of acceptance from customer from the dropdown calendar.
    • Acceptance By: Select the mode of acceptance for customer from the drop-down list.
    • Remarks: Enter additional information about the customer acceptance. Extension required: Select extension required from the drop-down list.