2.10.1.7 Customer Acceptance

This topic describes the systematic instructions to Customer Acceptance screen. This screen is used to capture the acknowledgement details given by the customer post loan sanctioning.

Based on acknowledgement received through mail or letter, user can capture the acknowledgement details and update the customer acceptance status.

  1. Initiate a Loan Origination and navigate to a specific data segment.
  2. From Loan Origination , click Customer Acceptance tab and provide the required details.
    The Customer Acceptance screen displays.

    Figure 2-18 Customer Acceptance



    For more information on fields, refer to the field description table.

    Table 2-20 Customer Acceptance

    Field Description
    Customer Acceptance Date Select the date of acceptance from the drop-down calendar.
    Acceptance By Select the mode of acceptance for customer from the drop-down list.
    Remarks Enter additional information about the customer acceptance.
    Value Date Change Required Change the value date for Bilateral Loan Origination , if required.
  3. Click Confirm, to change the date for Bilateral Loan Origination.
  4. Click Confirm, the stage movement happens from Customer Agreement to Application Enrichment stage.
    If required, user can update the value date in this stage. After submitting this stage, user are taken back to Customer Agreement stage.
  5. Click Save & Close, to save and close the details.
  6. Click Next, to navigate to the next screen.