This topic describes the systematic instructions to Agency Assignment.

Financial institutions often hire external collection agencies to handle all or part of their collection activities during the life of an account in collections, taking advantage of the agencies' specialized services. Oracle Banking Collections Cloud Service enables quick onboarding of agencies and streamlines the process of assigning accounts to them.

The key features of this functionality are:

• Ability to create and onboard a new agency in the application.
• Ability to add agency to a User Group.
• Ability to assign accounts to the agency via User Assignment.
• Ability to extract or export accounts assigned to the agency to a separate agency allocation table through a batch.