9.3 Consolidated Amount Block
This topic describes the systematic instructions about the Consolidated Amount Block. The consolidated amount block allows the user to view all the accounts of the customer and the possible amount blocks or No-debits placed on those accounts.
To view and modify consolidated amount block:
Note:
The fields marked as Required are mandatory.- On the Homepage, from Account
Services, under Amount Block, click
Consolidated Amount Block, or specify the
Consolidated Amount Block in the Search icon
bar.Consolidated Amount Block screen is displayed.
- On Consolidated Amount Block screen, specify the fields. For more information on fields, refer to the field description table.
Table 9-4 Consolidated Amount Block - Field Description
Field Description Search by Users can search for an account number by using any of the available search criteria. The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name.
Other search options available in the Search by field are Customer ID, SSN, Mobile Number, and Email.
A specific customer ID can be searched by providing the customer name or customer ID. If SSN, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked.
For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation.Note:
The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If SSN is chosen as the search criteria, then the adjacent field would display the label as SSN.Account Details This section account details of the customer. Account Number Displays the account number of the customer. Currency Displays the currency of the amount. Available Balance Displays the available balance on the customer’s account. Amount Blocked Displays the amount blocked on the account. Details Displays icon to view the details of the individual amount blocks placed on the selected account.
Note:
If you click the icon, the Account Blocked Details section is displayed. For more information, refer Amount Blocked Details section.No Debits Switch to to block the total available balance on the account.
Note:
A warning message is displayed to confirm the action. Click Confirm to proceed.Switch to
to not to block the total available balance on the account.
- To view amount blocked details:
- Click
icon from the Details field.
The Amount Blocked Details section is displayed.
Note:
If no amount blocks are available for the account, then the screen displays a message to add an amount block. You need to clickto proceed. For more information, refer Add Amount Block.
- In the Account Blocked Details section,
perform the required action. For more information on fields,
refer to the field description table.
Table 9-5 Account Blocked Details - Field Description
Field Description Account Number Displays the account number of the customer. Available Balance Displays the available balance in the account. Amount Blocked Displays the total amount blocked for the account. Sequence No Displays the sequence number for the details. Block Reason Displays the reason for blocking the account. Effective Date Displays the effective date of the amount block. Expiry Date Displays the expiry date of the amount block. Currency Displays the currency of the account. Amount Blocked Displays the amount blocked for each sequence. Pre Closed Displays a blank field or a value as Yes. Note:
A blank field is displayed when the amount block is active. Yes value is displayed when amount block is pre-closed before its expiry date.Action Displays icon to perform the following action:
- Edit: If you select this option, then the fields are enabled. You can update the required details and click icon to confirm the updates.
- Pre-close: If you select this option, then a warning message is displayed before submitting the record. You need to click Confirm to proceed.
- Click Save.
- Click
- To add new amount block:
- Click
.
A new row is added and enabled.
- All the fields are similar as displayed in the Table 9-5 table, except here all the fields are enabled and there are Edit and Delete links displayed in the Action field.
- Click Save.
- Click
- To view amount blocked details:
- Click Submit.
Parent topic: Amount Block