11.3 ATM and POS Limits

This topic describes the systematic instructions about ATM and POS Limits. This screen will help to capture the customer's request for editing the existing limits on ATM and POS transactions defined on the debit card.

Online sweep enables the customer to utilize funds available in these accounts when there is a shortfall of balance in the Primary Account during a debit transaction.

To edit the ATM and POS limits:

Note:

The fields marked as Required are mandatory.
  1. On the Homepage, from Account Services, under Debit Card, click ATM and POS Limits, or specify the ATM and POS Limits in the Search icon bar.
    ATM and POS Limits screen is displayed.

    Figure 11-6 ATM and POS Limits

    Description of Figure 11-6 follows
    Description of "Figure 11-6 ATM and POS Limits"
  2. On ATM and POS Limits screen, specify the fields
    For more information on fields, refer to the field description table.

    Table 11-6 ATM and POS Limits - Field Description

    Field Description
    Search by Users can search for an account number by using any of the available search criteria.

    The account number is set as the default search option. Users can specify the account number directly in the adjacent field or search for an account number by clicking the Search icon. Users can also search for the specific account number by providing customer ID, account number, or account name.

    Other search options available in the Search by field are Customer ID, SSN, Mobile Number, and Email.

    A specific customer ID can be searched by providing the customer name or customer ID. If SSN, mobile, or email IDs are chosen to find an account number, the respective IDs have to be input entirely in the adjacent field for the system to display the account number. For a given search criteria, multiple account numbers may be linked.

    For example, two or more account numbers can be linked to a single mobile number. In such cases, the system displays all the account number matches and the user can select the relevant account number on which to perform a servicing operation.

    Note:

    The label of the field adjacent to the Search by field changes dynamically. For example, if the Account number is chosen as the search criteria, the label of the adjacent field is displayed as the Account Number. If SSN is chosen as the search criteria, then the adjacent field would display the label as SSN.
    Card Number Enter the Card Number or click the search icon to view the Card Number pop-up window. By default, this window lists all the Card Numbers linked to the Account Number. You can search for a specific Card Number by providing, Card Number or Card Type and click on the Fetch button. Once the Card Number is fetched from Card Number pop-up window, the system will populate the Card Type, Limit Applicability, Maximum Limit, and Card Limit fields.
    Card type The system defaults this field based on the Card Number.
    Limit Applicability The Limit Applicability type will be displayed once the card number is selected.
    Users can select the Limit Applicability from the drop-down list. The drop-down lists the below values:
    • Default - The Maximum Limit and Card Limit values will be the same and remain non-editable.
    • Special - The system allows the users to enter or edit the daily ATM/POS limits in the Card Limit column.
  3. In the ATM and POS Limits, under Limits, specify the fields.
    For more information on fields, refer to the field description table.

    Table 11-7 Limits - Field Description

    Field Description
    Maximum Limit Account Currency is defaulted when the user inputs the account number.The Maximum Limit column displays the ATM/POS limits maintained at the Card Transaction limit and will remain non-editable.
    Card Limit Account Currency is defaulted when the user inputs the account number.The Card Limit column displays the ATM/POS limits maintained at the Card Transaction limit.
    Users can edit the Card Limit only when the Limit Applicability is set to Special.

    Note:

    If the user maintain the ATM/POS Card limit amount that exceeds the 'Maximum Limit', a validation error will be displayed.
    ATM Daily Transaction Limit Daily transaction limit applicable for ATM transactions.
    ATM Daily Count Limit Daily limit for number of ATM transactions.
    POS Daily Transaction Limit Daily transaction limit applicable for POS transactions.
    POS Daily Count Limit Daily limit for number of POS transactions.

Parent topic: Debit Card