- Teller User Guide
- Customer Service
- Passbook Issue
17.4 Passbook Issue
The Teller can use the Passbook Issue screen to issue a new passbook for a customer account.
- On the Homepage, from Teller mega menu, under
Customer Service, click Passbook
Issue or specify Passbook Issue in the
search icon bar and select the screen.The Passbook Issue screen is displayed.
- On the Passbook Issue screen, specify the fields. For more information on fields, refer to the field description
table.
Note:
The fields marked as Required are mandatory.Table 17-4 Passbook Issue - Field Description
Field Description Account Number
Specify the account number for which the passbook needs to be issued.
Account Currency
Displays the currency of the specified account number.
Account Name
Displays the name of the specified account number.
Account Branch
Displays the branch code of the specified account number.
Account Open Date
Displays the account opening date.
Customer ID
Displays the customer ID.
Address Line 1 to Address Line 4
Specify the address of the customer.
Passbook Number
Displays the passbook number that needs to be issued.Note:
The passbook number is generated based on the instrument number maintenance.Passbook Status
By default, the passbook status is displayed as Issued.
Total Charge Amount
Displays the total charge amount, which is computed by the system in the local currency of the branch.Note:
This field is displayed only ifMulti-Currency Configuration
at Function Code Indicator level is set as Y.Passbook Category
Click the search icon, and select the passbook category from the list of values.
Narrative
Displays the default narrative as Passbook Issue, and it can be modified.
Old Passbook Details
Specify the fields.
Passbook Number
Displays the old passbook number that is issued to the customer account.
Issue Date
Displays the issue date of the old passbook.
Status Movement
Displays the current status of the passbook.
Status Change Date
Displays the date on which the current status got modified.
- Specify the charge details. For information on the fields in the Charge Details segment, refer to Charge Details.
- Click Submit.The passbook issue request is handed off to the FLEXCUBE Universal Banking system to update the passbook issue request for the customer account.
Parent topic: Customer Service