1.2 About Main Menu
The Teller Main Menu is a Mega Menu that makes all the menu items visible at once. It is a large panel divided into groups of menu items, which simplifies the navigation.
Table 1-3 Menu Items – Description
Menu | Description |
---|---|
Branch Operations |
Branch Manager, Vault Teller, or Teller can use Branch Operations to cover the internal activities done at the branch where the Customer is not involved. This facilitates branch, vault, Till opening, or closing for the day and monitoring the transactions done during the day, and Cash Balancing. |
Till-Vault Operations |
Vault Teller or Teller can use Till-Vault Operations to monitor the cash and currency boxes for the day and to perform cash transfers from or to the Vault or Till as and when required. |
Customer Transactions |
Teller can use Customer Transactions to perform financial transactions for Customer accounts, which includes, Cash Deposits, Cash Withdrawals, Cheque Withdrawals, Forex Transactions, and Account Closure. |
Miscellaneous Transactions |
Teller can use Miscellaneous Transactions to perform General Ledger transactions such as miscellaneous debit and credit transactions against a Customer’s CASA account and GL account. |
Transfers |
Teller can use Transfers to perform inter-bank transfers, intra-bank transfers, and cross-border transactions. |
Clearing |
Teller can use Clearing to capture the Inward Clearing Data Entry, Outward Clearing Data Entry, Cheque Return, and Cheque Deposit transactions. |
Remittances |
Teller can use Remittances to issue remittances such as demand drafts and banker's cheques, perform payment or cancellation of the issued remittances, and perform further operations on the issued remittances. |
Term Deposits |
Teller can use Term Deposits to initiate Term Deposit account opening and perform a redemption, top-up on the existing term deposit accounts. |
Credit Card Transactions |
Tellers can use Credit Card Transactions to perform credit card advance and payment transactions. |
Loan Transactions |
Teller can use Loan Transactions to perform loan disbursement and loan repayment transactions. |
Islamic Transactions |
Teller can use to Islamic Transactions perform various Islamic transactions. |
Bill Payments |
Teller can use Bill Payments to perform various bill payment transactions. |
Session Teller Transactions |
Teller can use Session Teller Transactions to perform financial transactions for Customer accounts in the Teller Session. |
Journal Log |
Teller or Supervisor can use Journal Log to view the status of transactions performed by them. Also, it allows to resubmit or reject an incomplete transaction, or to reverse a completed transaction. |
Prediction |
The Supervisor can use Prediction to predict the number of service counters required for a specific period. |
Customer Service |
Teller or Operations Executive can use Customer Service to maintain customer accounts and ancillary services and to enquire about customer account balance. |
Branch Dashboard |
Teller can use the Branch Dashboard to view the cash position, transaction status, alerts, to access the frequently used transaction screens, and to view the alerts and notifications. |
Branch Maintenance |
Branch Maintenance covers a set of definitions maintained to perform the branch-based operations, transactions, and services. |
Customer/Account Search |
Used to query for a specific Customer ID or Customer Account Number. |
- From the Homepage, navigate to the left menu and then click the necessary operation.
- Click the Frequent Operations widget placed at the right side of the transaction area.
Parent topic: Overview of Oracle Banking Branch