This topic describes the systematic instructions to create an account for an existing customer.

1. Search and Initiate an existing customer.
   1. Click Corporate Account Services, and under Corporate Account Services, click Account Creation.
      The Account Creation page displays.

      Figure 4-8 Account Creation

      
      

      
      Description of "Figure 4-8 Account Creation"

      
      
   2. Specify the basic details of the account.

      Table 4-4 Account Creation- Basic Details Fields

      Field	Description
      Account Category	Specify the account category to which the account belongs.
      Description	The description of the account category is auto-populated.
      Customer Number	Specify the customer CIF number. CIF number can be part of the account mask.
      Customer Name	Displays the customer name. This field is auto-populated.
      Primary Currency	Specify the primary currency of the customer account. It denotes the currency in which the account can transact.
      Priority	Specify the priority from the options – High Medium Low
      Branch	This field displays the branch code of the account.

   3. Click Initiate.
      The Account Creation Entry - <Application Number> page displays the Account Basic Details screen.

      Note:

      The screen is populated with the details provided in the previous step.

      Figure 4-9 Account Basic Details

      
      

      
      Description of "Figure 4-9 Account Basic Details"

      
      

      Tip:

      Make a note of the Application Number. This is needed to identify the task at the entry, enrich, and approval stages in the matching process, in the Free Tasks page.

      Note:

      The account creation entry stage involves manually capturing the required details in the following data entry screens.

      • Account Basic Details
      • Account Address
      • Account Features
      • Account Preferences
      • Check book
      • Account Signatory
      • Limits
      • Multi Currency Account
      • Statement Preferences
      • Summary
2. Provide the Account Basic Details.
   1. Specify the Account Class Code for the account.

      Note:

      The Account Class provides the Interest Details, Account Status, GL Reporting Details, and Account MIS details. Select the appropriate account class that supports the features you require in the account. For example, to include interests and charges in the account, ensure that the account class supports the interest and charges feature.
   2. Click Generate.
      The Generate Account Number dialog displays.

      Figure 4-10 Generate Account Number

      
      

      
      Description of "Figure 4-10 Generate Account Number"

      
      

      Note:

      The columns masked with L represent the account class (may or may not be present and is decided by the banking organization), the columns masked with b represent the branch code, the columns masked with a represent the alphabets to be provided, and the columns masked with n represent the number to be provided. Together they represent a unique Corporate account number.
   3. Double-click the first column masked by a.

      The cells become editable.

   4. Enter the required alphabets and numbers for the account number. Press the Tab key to move to the next cell.
   5. Press Verify.

      The account number is verified and generated. The Account Basic Details screen displays the Account Number field populated with the new account number.

   6. Click Next.
      The Account Address page displays.

      Figure 4-11 Account Address

      
      

      
      Description of "Figure 4-11 Account Address"

      
      
3. Provide the details on the Account Address page.
   1. To use an existing CIF Address, expand the Defaulted CIF Address node and select the required address.
   2. Click Use Address.
      The selected CIF address is added to the Account Contact Address section.
   3. To add a new address, Click + in the Account Contact Address section.

      Note:

      Add as many addresses as needed.
      The Add Address dialog displays.
   4. Specify the Address Type.
      Select the required address type from the following:

      • HOA - Head Office
      • ROA - Registered Office
      • BOA - Branch Office
      • COA- Communication Address
   5. Provide the mailing address details described in the following table:

      Table 4-5 Field Description

      Field	Description
      Language	Specify the language of the address details.
      Department	Specify the department which identifies a division of a large organization or building.
      Sub Department	Specify the sub-division of a large organization or building.
      Street Name	Specify the street or thoroughfare name.
      Building Name	Specify the building name.
      Building Number	Specify the building number.
      Floor	Specify the floor or story within a building.
      Post Box	Specify the numbered box in a post office assigned to a person or organization.
      Room	Specify the room number in the building.
      Post Code	Specify a code of letters or numbers. The Post Code ensures proper sorting of the mail.
      Town Name	Specify the name of the town. A town is a built-up area with defined boundaries and a local government.
      Town Location Name	Specify the specific Location name within the town.
      District Name	Specify a subdivision within a country sub-division.
      Country Sub Division	Specify a subdivision of a country such as a state, region, or county.
      Country	Specify the nation with a government.

   6. Click the Mobile tab and specify the mobile number in the Media Address field.
   7. Click the Swift tab and specify the BIC (Bank Identifier Code) in the Media Address field. BIC uses eight to eleven-digit characters that identify the country, city, bank, and branch.
   8. Click the Email tab and specify the Email address in the Media Address field.
   9. Click the Fax tab and specify the Fax number in the Media Address field.
   10. Click Add.

       Adds a new account address row in the Account Address dialog.

   11. To add more addresses, repeat the above steps.
   12. Click Next.
       The Account Features page displays.

       Figure 4-12 Account Features

       
       

       
       Description of "Figure 4-12 Account Features"

       
       
4. Specify the details on the Account Features page.
   1. Specify the fields described in the following table.

      Note:

      The account features mentioned in the table can be activated only if the same is allowed for the account class selected for the account creation in Step 2.a.

      Table 4-6 Field Description

      Field	Description
      Real Time Liquidity	Toggle the option On to enable real-time liquidity management.
      Referral Required	Toggle the option On to perform referral checks on the account. The application checks the available balance before triggering a referral check for all transactions.
      IBAN Required	Toggle the option On to enable the IBAN (International Bank Account Number) requirement.

   2. Click Next.
      The Account Preferences page displays.

      Figure 4-13 Account Preferences

      
      

      
      Description of "Figure 4-13 Account Preferences"

      
      
5. Specify the details on the Account Preferences screen.
   1. Specify the fields described in the following table.

      Note:

      The account preference mentioned in the following table can be activated only if the same is allowed for the account class selected for the account creation in Step 2.a.

      Table 4-7 Field Description

      Field	Description
      ATM Required	Toggle the option On to enable the ATM facility for the account.
      Check Book Required	Toggle the option On to enable the check book facility for the account.
      Auto Reorder Check Book	Toggle the option On to auto-reorder check book.
      Reorder Check Level	Specify the number of check leaves left when the reorder is triggered. Note: To find the number of checks left, the automatic reorder process considers the stopped, blocked, and used checks.
      Reorder Number of Leaves	Specify the number of check leaves in the new check book.
      Check Book Name 1	Specify a name for the first check book.
      Check Book Name 2	Specify a name for the second check book.
      Direct Banking Required	Toggle the option On to enable direct banking options for the account.

   2. Click Next.
      The Check Book screen displays.

      Figure 4-14 Check Book

      
      

      
      Description of "Figure 4-14 Check Book"

      
      
6. Provide the Check Book details.
   1. Specify the fields described in the following table.

      Table 4-8 Field Description

      Field	Description
      Check Details	Specify the number of check leaves required in the check book.
      Order Date	Specifies the Check Book order placement date.
      Order Details	Specify the Order details, such as requesting a new check book.
      Language Code	Select the language code from the available options.
      Check Book Status	By default, this value is set to Requested.
      Delivery Mode	Select the mode of the check book delivery from the following: Branch- Check book is delivered at the specified branch. Post/Courier- Deliver the check book from the address types provided in the Account Address screen or a custom address to be provided.
      Branch Code	Specify the Branch code to deliver the check book. Note: This field is visible only if the Delivery Mode is set to Branch.
      Address Type	Select the address type from the drop-down list. The address types available are: Custom - Select this option and provide the required address in the Add Address dialog. Other Address Types - These address types will be the ones provided in the Account Address screen.
      Delivery Address	Displays the address to deliver the check book that corresponds to the Delivery Mode selected.

   2. If required, specify a custom delivery address.
      1. In the Delivery Mode drop-down field, choose Post/Courier.
      2. In the Address Type drop-down field, choose Custom.
         The Add Address dialog displays.

         Figure 4-15 Check Book Request - Add Custom Mailing Address

         
         

         
         Description of "Figure 4-15 Check Book Request - Add Custom Mailing Address"

         
         
      3. Specify the Mailing Address details described in the table below.

         Table 4-9 Field Description - Custom Mailing Address

         Field	Description
         Language	Specify the language of the address details.
         Department	Specify the department which identifies a division of a large organization or building.
         Sub Department	Specify the sub-division of a large organization or building.
         Street Name	Specify the street or thoroughfare name.
         Building Name	Specify the building name.
         Building Number	Specify the building number.
         Floor	Specify the floor or story within a building.
         Post Box	Specify the numbered box in a post office assigned to a person or organization.
         Room	Specify the room number in the building.
         Post Code	Specify a code of letters or numbers. The Post Code ensures proper sorting of the mail.
         Town Name	Specify the name of the town. A town is a built-up area with defined boundaries and a local government.
         Town Location Name	Specify the specific Location name within the town.
         District Name	Specify a subdivision within a country sub-division.
         Country Sub Division	Specify a subdivision of a country such as a state, region, or county.
         Country	Specify the nation with a government.

      4. Click Add.

         The CUSTOM address displays in the Delivery Address section.

   3. Click Next.
      The Account Signatory screen displays.

      Figure 4-16 Account Signatory

      
      

      
      Description of "Figure 4-16 Account Signatory"

      
      
7. Provide the details on the Account Signatory page.
   1. Specify the fields described in the following table.

      Table 4-10 Field Description

      Field	Description
      Minimum number of Signatures	Specify the minimum number of signatories required to perform a transaction on this account.
      Account Message	Specify the message that is displayed when a transaction is initiated on this account.
      Defaulted CIF Signatories	Select the default signatories imported from the Customer Information File.
      Use Signatories	Click to use the selected default signatory.
      Signature Details	Displays the signature details of the signatories.

   2. Click Next.
      The Limits screen displays.
8. Provide the limit details on the Limits Screen.
   1. Click + under Limits.
      A blank node displays.

      Note:

      The primary currency of the account is available for selection. For multi-currency accounts all the sub-account currencies would be available to select.
   2. Expand the node and specify the required currency in the currency field.
      The specified Currency node displays limit details for the Advance Against Uncollected Funds tab.

      Figure 4-17 Limits - Advance Against Uncollected Funds

      
      

      
      Description of "Figure 4-17 Limits - Advance Against Uncollected Funds"

      
      
   3. Specify the limit details on the Advance Against Uncollected Funds tab described in the following table.

      Table 4-11 Field Description

      Field	Description
      Limit	Specify the limit amount on an AUF (Advance Against Uncollected Funds).
      Start Date	The start date from when the limit is valid.
      End Date	The end date of the limit validity.
      AUF Margin(%)	The percentage of AUF allowed.

   4. Click the Temporary Overdraft tab and specify the fields described in the following table.

      Table 4-12 Field Description

      Field	Description
      Limit	Specify the limit amount.
      Start Date	The limit start date.
      End Date	The end date after which the limit is no longer available.
      Auto Renew	Turn this option On to automatically renew the temporary overdraft after the end date.
      Frequency	Select the limit renewal frequency from the following values: Daily, Monthly, and Yearly.
      Unit	The number of limit renewals in the frequency interval..
      Amount	The temporary overdraft amount allowed.

   5. Click the Daylight tab and specify the daylight limit amount allowed during business hours.
   6. Click the Account Linkage tab and specify the details described in the following table.

      Table 4-13 Field Description

      Field	Description
      Linkage Reference	Specify the reference number of the linked liability account.
      Liability Number	The liability number is auto-populated from the Linkage Reference.
      Effective Date	The date on which the account linkage is active.
      Limit Amount	Specify the limit amount that is available from the linked liability account.

   7. Specify the Utilization Sequence of the limit amounts.
      You can select from the following:

      • BDATL - Balance, Daylight Limit, AUF Limit, Temporary OD, and Limits
      • BDATLV - Balance, Daylight Limit, AUF Limit, Temporary OD, Limits and Overline.
   8. Click Next.
      The Multi Currency Account screen displays.

      Figure 4-18 Multi-currency Account

      
      

      
      Description of "Figure 4-18 Multi-currency Account"

      
      
9. Create the sub-accounts for the required currencies in the Multi Currency Account screen.
   The Multi Currency Account page displays the primary currency of the account and allows the addition of sub-accounts for other supported currencies.

   Note:

   This screen is disabled for single currency account. To create a multi-currency account, select an appropriate account class that supports multiple currencies in Step 2. a. (Account Basic Details).
   1. Click + under Multi Currency Account Detail.
      The Sub-accounts table displays a new row.
   2. Double-click the Currency Code column to activate the row.
   3. Specify the currency code.
      The Account Mask column is auto-populated.
   4. Click the Sub Account Number column.
      The Generate Account Number dialog displays.

      Note:

      The columns masked with L represent the account class (may or may not be present and is decided by the banking organization), the columns masked with b represent the branch code, the columns masked with a represent the alphabets to be provided, the columns masked with n represent the number to be provided and the columns masked with $ represent the currency code. Together they represent a unique Corporate sub-account number.
   5. Double-click the first column masked by a.

      The cells become editable.

   6. Enter the required alphabet and numbers for the sub-account number. Press the Tab key to move to the next cell.
   7. Click Verify.

      The account number is verified and generated, and the new account number is populated in the Sub Account Number column.

   8. Repeat the above steps to generate the sub-account number for more supported currencies.
   9. Click Next.
      The Statement Preferences screen displays.

      Figure 4-19 Statement Preferences

      
      

      
      Description of "Figure 4-19 Statement Preferences"

      
      
10. Provide the details on the Statement Preferences page.
    1. Specify the fields described in the following table.

       Table 4-14 Field Description

       Field	Description
       Display IBAN on Advices	Toggle the switch On to display IBAN on advices.
       Exclude Same Day Reversal From Statement	Toggle the switch On to exclude the same day reversed transactions.
       Account Statement Parameters	Provide the statement parameter details for the following statement types: Primary Secondary Tertiary
       Statement Type	Select one of the following: None Detailed Summary Note: The remaining fields in the table are common for these three statement types.
       Cycle	Specify the frequency of the statement generated. Click the Calendar icon and specify one of the following: Daily: Statements are generated every day. Weekly: Select the day of the week to generate the weekly statement. Fortnightly: Select the day of the week to generate the fortnightly statement. Monthly: Select the day of the month to generate the monthly statement.
       Statement Format	Specify the format of the statement generated.
       SWIFT Required	Toggle this option On to generate statements in the SWIFT format. This field is available only when the Statement Type is Summary or Detailed.
       Swift message Type	Specify the SWIFT message type to generate. The supported Swift message type currently is MT950. This field is available only when SWIFT Required is Yes.
       ISO Statement Required	Toggle this option On to generate statements in the ISO format. This field is available only when the Statement Type is Summary or Detailed.
       ISO Message Type	Specify the SWIFT message type to generate. The supported ISO message type currently is CAMT053. This field is available only when ISO Statement Required is Yes.

    2. Click Next.
       The Summary Screen displays the data entry screen tiles.
11. Click Submit.

    The Stage Movement Submission dialog displays the Overrides stage.

12. Complete the Stage Movement Submission process.
    1. Accept any Overrides generated and click Proceed Next.
       The Checklist stage fetches and displays checklists mapped to this stage.
    2. Confirm the checklist items and then click Proceed Next.
       The Outcome stage displays.
    3. Select PROCEED from the drop-down list and click Submit.
       The Stage Movement Submission process creates the Account Creation Enrich task.
13. Acquire and edit the Account Creation Enrich page.
    1. Select Tasks, and under Tasks, click Free Tasks.
       The Free Tasks page displays.
    2. Search the listed tasks with these column values. Process Name column contains Account Opening Existing Customer, the Stage column contains Account Creation Enrich, and the Application Number column contains the number noted in Step 1. c.
    3. Click Acquire and Edit.
       The Account Creation Enrich - <Application Number> page displays.
14. Ensure that the GL Reporting Details, Account MIS, Account Status, and Interest Details screens are visible and populated with appropriate data from the Account Class specified in Step 2. a ( Account Basic Details).

    Note:

    A feature screen is not populated if the account class does not support it. For example, the Interest Details screen is blank if the selected account class does not support the Interests and Charges feature.
15. Review and enrich the Interest Details.
    1. Click the Interest Details tab.
       The Interest Details screen displays.

       Figure 4-20 Interest Details

       
       

       
       Description of "Figure 4-20 Interest Details"

       
       
    2. Specify the fields described in the following table.

       Table 4-15 Field Description

       Field	Description
       Calculation Account	Specify the account to calculate interest. Note: For a multi-currency account, specify the sub-account to calculate the interest.
       Booking Branch	Specify the branch to book the interest.
       Booking Account	Specify the account to book the interest. Note: For a multi-currency account, the main account is the booking account. The sub-accounts cannot be a booking account.
       Interest Start Date	The date to start interest calculation.
       Product Details	Displays the interest products applied to the account. Note: The interest product has to be applied before it is displayed.

    3. Click + to add an interest product to the account.
       The Products dialog displays.

       Figure 4-21 Add Interest Products

       
       

       
       Description of "Figure 4-21 Add Interest Products"

       
       
    4. Specify the interest product details fields described in the following table.

       Table 4-16 Field Description

       Field	Description
       Product Code	Specify the interest product's code.
       UDE Currency	Specify the currency of the UDE product.
       Waive Interest	Toggle the option On to enable interest waiver.
       Effective Date and UDE	Specify the effective date from which the interest product is active on the account. Specify the User Data Elements (UDE) of Interests and Charges. Note: The interest product calculates interest using an interest rule. The interest rule has two components: A method to calculate the interest or charge User Data Elements to be specified

    5. Click + under Effective Date and UDE section.
       A blank date field displays.
    6. Click the date field and specify the date from which the interest product is active on the product.
    7. Click + under UDE.
       A blank row displays.
    8. Double-click the UDE Element ID column to activate the row and specify the UDE details described in the following table.

       Table 4-17 Column Description

       Field	Description
       UDE Element ID	Specify the ID of the Interest and Charges UDE element. The ID of the UDE.
       UDE Value	Specify the interest or charge rate to be applied.
       Rate Code	Select the Rate code to which the UDE Value is applied.
       Variance	Specify the variance of the UDE Value that is allowed.

    9. Click Add.
       The Interest Details page displays the new product details tile.
    10. Click Next.
16. Review and enrich the GL Reporting Details.
    1. Click the GL Reporting Details tab.
       The GL Reporting Details screen displays the Reporting Lines as tiles.

       Figure 4-22 GL Reporting Details

       
       

       
       Description of "Figure 4-22 GL Reporting Details"

       
       
    2. Toggle the option Propagate Reporting GLs to On or Off.
       If propagation of GL Lines is turned on then the Reporting lines cannot be edited. To edit the Reporting Lines turn this option off.
    3. From the More Options menu on the top right corner of a Reporting Line tile, select View or Edit.
       The Reporting Line dialog displays.
    4. Review and Edit the Status of the Reporting line, Credit GL, and Debit GL fields if necessary.
    5. Click Close (View mode) or Save (Edit mode).
17. Review and Enrich the Account MIS details.
    1. Click the Account MIS tab.
       The Account MIS screen displays.

       Figure 4-23 MIS Details

       
       

       
       Description of "Figure 4-23 MIS Details"

       
       
    2. Modify the Account MIS details if required. The following table describes the fields.

       Table 4-18 Field Description

       Field	Description
       MIS Group	Specify the MIS Group the account belongs to.
       Description	MIS Group description is auto-populated.
       Sector	Specify the Sector the account belongs to.
       Description	The Sector description is auto-populated.

18. Review and enrich the Account Status details.
    1. Click the Account Status tab in the left panel.
       The Account Status screen displays.

       Figure 4-24 Account Status

       
       

       
       Description of "Figure 4-24 Account Status"

       
       
    2. Review and update the Account Status details if required.

       Note:

       For more information on the fields, see Step 18 in Create Account Class topic.
19. Review and Enrich the remaining data entry screens.

    Note:

    For more information on the data entry screens, see the steps from Step 2 to Step 10 above.
20. Click Submit from the Summary screen.
    The Stage Movement Submission dialog displays.
21. Complete the Stage Movement Submission process.
    1. Accept any Overrides generated and click Proceed Next.
       The Checklist stage fetches and displays checklists mapped to this stage.
    2. Confirm the checklist items and then click Proceed Next.
       The Outcome stage displays.
    3. Select PROCEED from the drop-down list and click Submit.
       The Stage Movement Submission process creates the Scrutinize Account Creation task.
22. Complete the Scrutinize Account Creation tasks.
    1. Click Tasks, and under Tasks, click Free Tasks.
       The Free Tasks page displays.
    2. Search the listed tasks with these column values. The Process Name column contains Account Opening Existing Customer, the Stage column contains Scrutinize Account Creation, and the Application Number column has the number noted in Step 1. c.
    3. Click Acquire and Edit.
       The Account Creation Scrutinize- <Application Number> page displays.
    4. Scrutinize and ensure that all the data entry screens are correct.
    5. Click Submit from the Summary screen.
       The Stage Movement Submission dialog displays.
23. Complete the Stage Movement Submission process.
    1. Accept any Overrides generated and click Proceed Next.
       The Checklist stage fetches and displays checklists mapped to this stage.
    2. Confirm the checklist items and then click Proceed Next.
       The Outcome stage displays.
    3. Select PROCEED from the drop-down list and click Submit.
       The Stage Movement Submission process creates the Approve Account Creation task, and the Free Tasks page displays.
24. Complete the Approve Account Creation task.
    1. Search the listed tasks with these column values. Process Name column contains Account Opening Existing Customer, the Stage column contains Approve Account Creation, and the Application Number column has the number noted in Step 1. c.
    2. Click Acquire and Edit.
       The Account Creation Approve- <Application Number> page displays.
    3. Review and ensure that all the data entry screens are correct.
    4. Click Submit from the Summary screen.
       The Stage Movement Submission dialog displays.
25. Complete the Stage Movement Submission process.
    1. Accept any Overrides generated and click Proceed Next.
       The Checklist stage fetches and displays checklists mapped to this stage.
    2. Confirm the checklist items and then click Proceed Next.
       The Outcome stage displays.
    3. Select PROCEED from the drop-down list and click Submit.
       The account creation is complete.
26. Confirm that all stages of the Account Creation process are complete.
    1. Click Tasks, and under Tasks, click Completed Tasks.
    2. The Completed Tasks page should display all four stages of the Account Creation process: Entry, Enrich, Scrutinize, and Approve.