About Electronic and Servicing Journals

4.1 About Electronic and Servicing Journals

In the Electronic Journal and Servicing Journal screens, Tellers can view the status of the transactions performed only by them and Supervisors can view the status of the transactions performed by them and other Tellers.

Common Operations

These screens are used to perform the following operations:

Table 4-1 Operations in Journal Log

Operation	Description
View Status	View the status of all transactions performed by the logged-in Teller ID.
Reverse Completed Transactions	Reverse the completed transaction posted by Teller during the day and the previous day. The following conditions apply for the reversal of both current and previous day transactions: If the reversal of a transaction is performed within the purge days configured. If the reversal allowed flag is enabled at the function indicator level for the function code. Note: During the reversal of both cash and non-cash transactions, the transaction date will be the date on which reversal is initiated and accounting will be handed off with the transaction date. During the reversal of cash transactions, till update will be done on the date of reversal for the respective teller ID who has initiated the reversal from the journal log.
Re-submit Incomplete Transactions	Re-submit the incomplete transactions performed by the logged-in Teller ID, that are either: Approved by the supervisor and moved to Teller EJ log for re-submission. Processed by an external system and responded to Teller with the status as Success.
Reject Incomplete Transactions	Reject the incomplete transactions that are either: Rejected by an external system with the status as Reject. Prompted with error due to processing validations.
View Approval History	View the approval history to see the list of all transactions that are either approved or rejected by the logged-in approver ID.
Approve or Reject Transactions	Approve or Reject the transactions that are assigned to the logged-in Approver ID during the day.
Discard of Reversal Transactions	When the approver rejects the reversal request, the transaction is marked as rejected and the teller discards the rejected status, the transaction is moved to the discarded transaction.

In the tile and grid views, the transactions are displayed for all statuses by default. The status can be changed using the filters option. If the user closes the screen with a status other than All, the selected status will default until the browser tab is closed. The following conditions apply for the default status:

Table 4-2 Conditions for Default Status

Condition	Description
The browser tab is not closed	The transactions will be displayed for the previously selected status if the screen is launched again.
The browser tab is closed and the user logs in to the application in a new tab or window	The transactions will be displayed for all statuses if the screen is launched.

Common Icons, Actions, and Shortcut Keys

Users can perform one of the following actions on the Electronic Journal and Servicing Journal screens:

Table 4-3 Symbols

Icon	Description
Tile View icon	Click on this icon to display the details in the tile view.
Grid View icon	Click on this icon to display the details in the grid view.

After filling the necessary fields in the Electronic Journal and Servicing Journal screens, you can do one of the following steps:

Table 4-4 Basic Actions

Action	Description
Fetch	Click Fetch to get the list of transactions based on the query criteria specified. When you click Fetch, the following details are displayed for each transaction: Function Code and Screen Name Transaction Reference Number Teller Sequence Number Transaction Amount Account Number Teller ID Teller Remarks
Clear	Click Clear to clear the specified values.

Action

Description

Fetch

Click Fetch to get the list of transactions based on the query criteria specified. When you click Fetch, the following details are displayed for each transaction:

Function Code and Screen Name
Transaction Reference Number
Teller Sequence Number
Transaction Amount
Account Number
Teller ID
Teller Remarks

Clear

Click Clear to clear the specified values.

Users can also navigate to necessary the transaction; perform the operations using the shortcut keys as follows:

Press the Tab key, and navigate to the list of transactions in grid view.
Use Up/Down arrow keys to select the necessary transaction.
Use Left/Right arrow keys to select the icon.
Press Spacebar to view the operations applicable to the selected transaction.
Use Up/Down arrow keys to select the necessary operation.

Parent topic: Journal Log