1. User's Guide
  2. Device Manager

3 Device Manager

The Device Manager provides a set of tools that allow the user to manage their devices.

The Device Manager slider allows you to manage the following Oracle Communications Product Category and Network Function types:

  • Devices—Add, manage, remove NFs (devices) from Oracle® Session Delivery Management Cloud (Oracle SDM Cloud), and fetch KPIs. Once you add a device, the Device Manager seamlessly provides access to the device.
  • Device Groups—Device groups provide the ability to create hierarchical logical grouping of devices as per a user's customization.
  • Sites—Sites represent a device's physical location.
  • Software Upgrade—Manage device software upgrades.

Manage Network Functions and Devices

Network Functions (NFs) are a network architecture concept used to describe entire classes of network node functions into building blocks that may connect, or chain together, to create communication services as defined by the GS NFV-MAN 001 - ETSI. In this context, a NF can be composed of one-to-many Edge devices.

Oracle Communications Service Provider Edge and Core Plug-in Product Category and Network Function Types

The following table describes the product category and NF types that are supported in each category.

Table 3-1

Product Category NF Type Component Devices
SP Edge & Core Device The following standalone component devices are supported:
  • Oracle Communications Session Border Controller (SBC)
  • Oracle Communications Session Router (SR)
  • Oracle Communications Session Load Balancer (SLB)
  • Oracle Communications Core Session Manager (CSM)
  • Oracle Communications Subscriber-aware Load Balancing and Route Management (SLRM)
  • Oracle Communications Mobile Security Gateway (MSG)
Enterprise Edge & Core Enterprise Session Border Controller (ESBC), Enterprise Communications Broker (ECB)
  • Enterprise Session Border Controller (ESBC)
  • Enterprise Communications Broker
Session Monitor Mediation Engine
  • Oracle Communications Session Monitor (OCSM)

Note:

For a comprehensive list of supported NF versions, see "Network Function Model Support" in What's New.

Upload a NF Certificate

To upload a Network Function (NF) certificate:
  1. Click the Tools drop-down list and select Certificates.

    A pop-up window displays.

  2. Browse to the NF certificate and click Upload.
    The certificate is uploaded.

    Note:

    Companies and organizations (public or private) that are not well-known and globally recognized Certificate Authorities (CA) with a global reach are unlikely to be accepted.

Add a Network Function with Devices

Use this task to add a network function (NF) with devices to the default device group or a device group that you created. Once the NF is added successfully, the Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) is able to communicate with the devices in the NF. Note that when Identity and Access Management (IAM) is started on-premises, it automatically registers with the Oracle SDM Cloud, appearing in the Managed Devices table, and does not need to be manually added with the procedure below.

Pre-requisite: If you are not using the default Home group to add an NF, you must specify a group for the NF.

  1. Expand the Device Manager slider, and click Devices.
  2. In the Managed Devices - Group View pane, select a device, and click Add.
  3. In the Select Network Function Type dialog box, select the product plugin Category from the table. Once you have selected a category, the Network Function Type drop-down list is populated with appropriate options.

    Note:

    Once you have added a NF to the Oracle SDM Cloud as a specific component type, if you go back and change the original component type from the device's CLI, the Oracle SDM Cloud will not automatically pick up the that change. From the Oracle SDM Cloud, you must remove the device from the Device Manager, ensure the new device is properly installed, and add it back to the Device Manager with the correct component type.
  4. In the Network Function Type drop-down list, select from the following NF types:
    • Device—(Only available for SP Edge & Core) A NF that contains a single standalone device or device high-availability (HA) pair.
  5. Click Continue.
  6. In the Add Network Function: Device dialog box, complete the following fields:
  7. Click Apply.
    The NF and its associated device(s) or the NF with the associated device(s) appear in the Managed Devices table.

Add a Mediation Engine Network Function with Devices

Use this task to add a Mediation Engine (ME) Network Function (NF) with devices to the default devices group or a device group that you have created. Once the NF is added successfully, the Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) is able to communicate with the Mediation Engine devices in the NF.
If you are not using the default Home group to add an NF, you must specify a group for the NF. Note that you must import a ME Certificate for Each ME before it can be added in the Device Manager.
  1. Expand the Device Manager slider and click Devices.
  2. In the Managed Devices - Group View pane, select a device group and click Add.
  3. In the Select Network Function Type dialog box, select the product plugin Category from the table. Once you have selected a category, for example, Session Monitor, the Network Function Type drop-down list is populated with appropriate options.
  4. In the Network Function Type drop-down list, select from the following NF types:
    • Mediation Engine (for Session Monitor only)
  5. Click Continue.
  6. In the Add Network Function: Mediation Engine dialog box, complete the following fields:
  7. Click Apply.
The NF and its associated device(s) or the NF with the associated device(s) appear in the Managed Devices table.

Fetch KPIs For a Device

For devices that are managed under Device Manager and added under Configuration Manager, Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) is able to fetch multi-dimensional Key Performance Indicators (KPIs) for a selected device based on the product type, platform, and software version. When the Oracle SDM Cloud successfully fetches a list of supported KPIs from a device, it displays them in the Dashboard slider menu under Device Manager, Device, <selected device>. Users can then select a KPI and Oracle SDM Cloud populates a table with all of the data associated with that KPI, including the selected device name and the KPI name.

When a user selects a KPI from the slider menu, the Oracle SDM Cloud displays a loading indicator until it receives the data. If it does not receive this KPI data from the device, it retries 5 times, with 1 second in between each try. If, after the 5th try, the Oracle SDM Cloud still does not receive the data, it displays an error message that no KPI data is available on that device. If a device is either not added under Configuration Manager or Oracle SDM Cloud cannot fetch the KPI list for a selected device, Oracle SDM Cloud displays an error message.

Note:

Oracle SDM Cloud caches KPI data fetched from the Management Cloud Engine (MCE) for 20 seconds, and continues to fetch the KPI data from the device each time the cache expires.
The Oracle SDM Cloud page displaying KPI data contains the following buttons and fields:
Supported KPIs
Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) supports the following KPIs:
  • show sessions
  • show interface
  • show IP connections UDP
  • show IP connections TCP
  • show sipd agents
  • show sipd interface
  • show realms
  • show sipd methods

Note:

The sip-agents and sip-interface objects are not supported on ECB devices.
Show KPIs
To fetch a list of KPIs from a selected device:
  1. Expand the Device Manager slider and click Devices.
  2. In the Managed Devices pane, expand the appropriate group folder hierarchy and select the device for which you want to view KPIs. You can select only one device at a time.
  3. Click Show KPIs.

    Note:

    If no device is selected, the Show KPIs option is disabled.

    The Oracle SDM Cloud displays the list of KPIs available for that device.

  4. Select a KPI from the returned list.

Manage Network Functions

Once you have added one or more NFs with a group hierarchy, you can manage them as described in the following sections.

Edit a Network Function with Devices
  1. Expand the Device Manager slider and click Devices.
  2. In the Managed Devices pane, expand the appropriate group folder hierarchy, select the NF folder and click Edit.
  3. In the Edit device group dialog box, change the appropriate parameters:

    Note:

    You cannot edit the NF name or its device(s) IP address(es).

    The table in the following procedure displays all possible configuration attributes, but the system displays only the set that corresponds to the selections that you make in this configuration.

  4. Click Apply.
    A success dialog box displays that the NF was changed.
Manage MCE as a Device

Once the Management Cloud Engine (MCE) is added to the Device Manager, the Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) starts polling regularly to verify connectivity. The green icon shows a device is accessible. When a MCE is shutdown, it is shown in the Managed Devices table as unreachable.

From the Managed Devices table, when you select a MCE and click Edit, the Edit Device dialog box is read-only. You can, however, delete a MCE from the table.

Move a Network Function to Another Group

You cannot move the NF if it is locked unless you are the owner of the lock or an administrator overrides the lock. An error message appears in both situations. See Override a Locked Device section for more information about unlocking an NF.

  1. Expand the Device Manager slider and click Devices.
  2. In the Managed Devices page, expand the appropriate group folder hierarchy, select the NF folder and click the More Actions icon.
  3. Select Move from the drop-down list.
    The Move Network Function dialog box appears.
  4. Click the device group folder to which you want to move the NF and click OK.
  5. In the Success dialog box, click OK.
    The NF moves to the new folder location that you specified.
Search For a Device
  1. Expand the Device Manager slider and click Devices.
  2. Click Search.

    The Search dialog box displays.

  3. Complete any of the following fields:
  4. Click OK to create the search or Cancel to exit out and return to the Managed Devices page.

    Once a search is performed, the search criteria displays above the Managed Devices table.

  5. Click Show All to clear the search criteria and display all devices in the table.
Remove a Network Function

When you remove an NF, all references to the NF in Configuration Manager, Device Manager, Fault Manager, and Security Manager are removed.

Note:

You cannot remove an NF during a configuration update or if the NF is locked unless you are the owner of the lock or an administrator overrides the lock. An error message appears in both situations. See Override a Locked Device section for more information about unlocking an NF.
  1. Expand the Device Manager slider and click Devices.
  2. In the Managed Devices page, click the NF folder you want.
  3. Click Remove.
  4. In the Confirm dialog box, click Yes.
    The NF (folder) and its device(s) are removed from the group hierarchy.
Lock or Unlock a Network Function

You can lock or unlock an NF and its device(s) with the appropriate administrator permissions.

Note:

Other users are prevented from rebooting, updating or modifying the configuration for an NF when you lock it. Only users with granted override lock permissions can override your lock or the NF must be unlocked by you.
  1. Expand the Device Manager slider and click Devices.
  2. In the Managed Devices pane, click the NF you want to lock and click the More Actions icon.
  3. From the drop-down list select Lock if it is unlocked or Unlock if it is locked.
  4. In the confirmation dialog box, click Yes.
    A padlock icon appears next to the IP address of the NF folder and its device(s). This padlock is removed if the NF is unlocked.
Override a Locked Device

Note:

You must have the appropriate privileges assigned by your administrator to override a lock set on a device by another user.
  1. Expand the Device Manager slider and click Devices.
  2. In the Managed Devices pane, expand the NF folder and select the device that you want to override lock and click the More Actions icon.
  3. Select Override lock on device from the drop-down list.
  4. In the Confirm dialog box, click Yes.
  5. In the Managed Devices pane, click Refresh.
    The padlock icon no longer appears next to the device.
Reboot a Device

Note:

You must have the appropriate administrator permissions assigned to reboot a device.
  1. Expand the Device Manager slider and click Devices.
  2. In the Managed Devices pane, select the device you want to reboot, and click the More Actions icon.
  3. Select Reboot from the drop-down list.
  4. In the Confirm dialog box, click Yes.

    Note:

    The targeted device is rebooted.
  5. Once you see the reboot process finish in the Progress dialog box, click Close.
  6. In the Reboot Device dialog box, click OK.

    Note:

    This dialog box confirms that the reboot process has completed successfully.
Manage Transport Layer Security Certificates

TLS can be used by Management Cloud Engine (MCE) for communication to SBC network functions (NF) devices. You can upload entity or trusted certificates required for this communication to Oracle® Session Delivery Management Cloud (Oracle SDM Cloud), and Oracle SDM Cloud ensures that the MCE trust store is updated with this information. For information on creating a trusted certificate on the SBC, see the SBC's Security Guide for the SBC version you are running: https://docs.oracle.com/en/industries/communications/session-border-controller/index.html.

Trusted certificates use the X.509 cryptographic standard for security validation in public key infrastructure (PKI) that binds public keys with respective identities signed by a certificate authority (CA) or self-signed certificate. The X.509 standard specifies standard formats for public key certificates, certificate revocation lists, attribute certificates, and a certification path validation algorithm.

The Transport Layer Security (TLS) feature provides a Single Secure Sockets Layer (SSL) keystore for entity or trusted certificates that are used to authenticate outbound SSL and southbound interface (SBI) TLS communication to applications, product plugins, and their respective NF devices that run on MCE.

MCE communicates with devices using different protocols. For example, ACP, SNMP, SSH, and SFTP to communicate with devices. TLS communication between MCE and devices should be enabled for additional security. Refer to the specifications of your NF devices (client) to determine if a NF devices supports the SBI TLS feature.

Upload a New Certificate
From Oracle SDM Cloud, you can upload a new X.509 certificate from your system to the Oracle SDM Cloud.
  1. On the homepage, select Tools, Certificates.
  2. In the Certificates dialog box, click Import.
  3. In the Certificates dialog box, complete the following fields:
    The certificate appears in the Certificates dialog box with certificate name, issuer, start date, end date and serial number of the certificate. The changes are propagated to any cluster members.
Delete an Existing Certificate
From Oracle SDM Cloud, you can delete an existing certificate from the Oracle SDM Cloud.
  1. On the main menu, select Tools, Certificates.
  2. In the Certificates dialog box, select the certificate you want to delete and click Delete.
  3. In the Delete confirmation dialog box, click Yes.

View Network Function Information

Use the following sections to view and manage Oracle session delivery product NF information, which includes its devices and the way detailed and summary NF information is displayed for its device node(s).

View Device States and Columns

You can monitor a variety of information for devices by viewing the state of their colored, round icons, and by using the column information presented for each device.

Expand the Device Manager slider and click Devices. The system displays a device group hierarchy showing the group, subgroup, and the network function (NF) that contains the devices.

The following states of a device in the Managed Devices table indicate if it can be reached by Oracle® Session Delivery Management Cloud (Oracle SDM Cloud):

  • Green—The Oracle SDM Cloud can reach the device and retrieve information about the device through SNMP.
  • Yellow—The Oracle SDM Cloud can reach one of the devices in an HA pair.
  • Red—The Oracle SDM Cloud cannot currently reach the device (or cannot contact both devices in an HA device pair).

You can select which columns appear in the Managed Devices table by clicking the More Actions icon and selecting Set Columns. The following columns are available to select:

Manage How Groups for Network Functions are Displayed

Use the buttons at the top of the Managed Devices pane to affect the display of hierarchical groups, NFs and their associated devices.

  1. Expand the Device Manager slider and click Devices.
  2. In the Managed Devices pane, you can use the following buttons to manage how devices are displayed:

Configure Device Groups

You can configure a device group topology. One or more device groups can be nested to define the topology of the network, which can include naming conventions such as geographical references and location names. Once a device group is specified, user privileges must be assigned to the group appropriately. For example, if the user is only allowed to view the NF and its devices, then the privilege is set to VIEW. If the user is allowed to add or run commands on the NF and its devices, the privilege is set to FULL. See the Security Manager chapter in the Oracle Session Delivery Management Cloud User Guide and the Configure a Network Function for Devices section later in this chapter for more information respectively.

Using the Default Home Device Group

You can add your NFs to the default Home device group if no other groups need to be created. Use this group with the following conditions:

  • You must be assigned full administrative privileges to view this device group.
  • You cannot rename this device group.
  • You cannot delete this device group.
  • When adding a device, the Home device group displays in the Add device group dialog box only if you have not targeted a previous device group from the table.

Add a Device Group

Use the following naming conventions when you add a device group:

  • It must start with an alphabetic character.
  • It can contain a minimum of three characters and a maximum of 50 characters.
  • It can contain the following characters: alphabetic, numeric, hyphens (-), and underscores (_).
  • It can be a mix of upper-case and lower-case characters.
  • It cannot contain symbols or spaces.
  • It cannot be the same name as an existing group name within the same level in the hierarchy (sibling).
  1. Expand the Device Manager slider and click Device Groups.
  2. In the Device Groups pane, click Add.
  3. In the Add device group dialog box, enter the name for the device group in the Device group name field and click OK.
    The device group now appears in the Device Groups pane.

Move a Device Group to Another Device Group

When a device group is moved, all devices within that device group are moved.

Note:

A device group cannot be moved into one of its child groups.
  1. Expand the Device Manager slider and click Device Groups.
  2. In the Device Groups pane, click the device group you want to move and click Move.
  3. In the Move device group dialog box, click the device group in which you want to move your device group and click OK.

Rename a Device Group

You can rename a device group if it does not belong to another device group at the same hierarchical level.

  1. Expand the Device Manager slider and click Device Groups.
  2. In the Device groups pane, select the device group you want to rename and click Rename.
  3. In the Rename device group dialog box, enter the new name in the Rename device group to field and click OK.
    The new name appears in the Device Groups pane.

Delete a Device Group

You can delete a device group (folder) from the Device Groups list with the appropriate permissions, and under the following conditions:

  • Empty the device group folder and move all devices to another device group folder or delete the devices from the device group folder in order to delete the device group folder.
  • You cannot delete a device group if it causes a duplicate device group in the tree hierarchy.
  1. Expand the Device Manager slider and click Device Groups.
  2. In the Device Groups pane, click the device group and click Delete.
  3. In the Confirm dialog box, click Yes to delete the device group.
  4. In the success dialog box, click OK.

Manage Sites

The Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) can group Network Functions (NFs) and devices based on their physical location using Sites.

Using the Device Manager, Sites page, you can add, edit, view details, assign, and delete Sites.

Note:

When a Management Cloud Engine (MCE) is registered in UMS, by default the administrator group has full permissions on the MCE. These permissions can be changed by an administrator within the Security Manager.

Users can view sites associated to the MCE to which they have access. Sites are visible to all users if they are not used by any of the MCEs.

Add Sites

Use this task to create a Site.

  1. Expand the Device Manager slider, and click Sites.
  2. In the Sites pane, click Add.
  3. In the Add Site page, enter a Site name and, optionally, a brief Description of the site.
  4. Click Apply.

Edit Sites

While the Edit Site page allows you to edit any managed sites on the Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) it also provides the Registration ID, which is needed when installing and setting up the Management Cloud Engine (MCE), so that the MCE can auto register itself with the Oracle SDM Cloud when it is started.

  1. Expand the Device Manager slider and click Sites.
  2. In the Sites page, select the Site to edit and click Edit.
  3. In the Edit Site page, the Description field is the only field you can update.
  4. Click Apply.

View Site Details

You can view details about what each Site contains including their associated Devices, MCEs, and Managed Sites.

Sites can contain one or many Management Cloud Engines (MCEs), NFs, or both. A site that contains at least one MCE is considered a Managed Site. Sites that do not have any MCEs can be assigned to a managed site, which provides management support to all NFs in that site, as long as the MCE on the management site location can communicate to the NF on the other sites.

Note:

When you select a site to view the details, the Managed Sites table displays only information for those MCEs for which the user has permissions granted.
  1. Expand the Device Manager slider and click Sites.
  2. In the Sites page, select the Site to view and click Details.

    The Site details dialog box displays showing the following information:

    Devices:
    • Name
    • IP Address
    • Version
    • Platform
OCMCE:
  • Name
  • IP Address
  • Version
  • Platform
Managed Sites:
  • Name
  • Description
  • # MCE
  • # Device

Assign Sites

  1. Expand the Device Manager slider and click Sites.
  2. In the Sites page, select the Site to assign and click Assign.

    The Sites are managed by site: page appears with a list of sites associated with the selected Site.

  3. Select the Selected checkbox next to the site you want to assign.
  4. Click Apply.

    Note:

    If a Site is linked to an MCE, the site is visible only to users with permissions to view that MCE. However, if a Site is not linked to an MCE, that site is visible to all users.

Delete Sites

  1. Expand the Device Manager and click Sites.
  2. In the Sites page, select the site you want to delete.
  3. Click Delete.
  4. In the Confirm dialog box, click Yes.

Multi-Site Model Support

Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) supports the multi-site model, providing redundancy by allowing managed sites and their Network Functions (NF)s to be associated with multiple MCE Sites.

This diagram shows the setup for the multi-site model support feature.

To enable this deployment model, the following conditions must be met:
  • Mgmt Site 1 contains MCEs located at customer location 1.
  • Mgmt Site 2 contains MCEs located at customer location 2.
  • NF Site 3 contains NFs (for example, SBC, ESBC, ME) located at customer 1 location.
  • NF Site 4 contains NFs (for example, SBC, ESBC, ME) located at customer 2 location.
  • NF Site 3 and NF site 4 are both assigned to Mgmt Site 1 and Mgmt Site 2.
  • MCEs at customer locations can communicate with NFs at both customer locations.
  • In the event when either of these MCEs go down, the other MCE can be used to manage the NFs at both Customer Locations 1 and 2.
  1. Expand the Device Manager slider and click Sites.
  2. In the Sites page, select the Site (containing at least 1 MCE) to which you want to assign NF sites, and click Assign.

    The Sites are managed by site: page displays.

  3. Select the checkbox for all Sites to assign.
  4. Click Apply.

For more information on configuring Sites, see Manage Sites.

Manage Software Upgrade

The Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) supports automated device node (NF) software upgrade across multiple NFs. In order to upgrade, you need to manually upload the software and boot loader images.

Note:

All target devices must have the /code/images/ directory already created prior to the procedure or the work order will fail.

The following sections describe uploading images and managing the software and boot loader image repositories.

Software Image Repository

The Software Image Repository allows you to view and manage all device software images maintained by the Oracle® Session Delivery Management Cloud (Oracle SDM Cloud). The Oracle SDM Cloud supports automated device node (NF) software upgrade across multiple NFs. However, before you can create an upgrade work order, you need to manually upload the software image.

The Software Image Repository displays the Software Image Archive table. The table displays the following information for each image:

To add a software image:

  1. Expand the Device Manager slider and select Software Upgrade, Software Image Repository.
    The Software Image Archive screen displays, showing all of the Software Images currently stored in the repository. This page contains the following buttons and icons:
    • Add button - Allows you to load a new software image from your local machine to the Oracle SDM Cloud server.
    • Delete button - Deletes a selected software image. The Oracle SDM Cloud only allows you to delete software images that are NOT associated with a work order and displays an error if a user attempts to delete such a software image.
    • Refresh icon - Refreshes the Software Image Archive table.
  2. Click Add.

    The Upload Software Image to Archive dialog appears.

  3. Select the Network Function Category from the Categories table (either SP Edge & Core or Enterprise Edge & Core). Click Browse and browse to your locally saved copy of the software image.
  4. Click Upload.

    The file you uploaded appears in the Software Image Archive table.

Delete a Software Image
To remove a software image you no longer need to store in the Software Image Repository:
  1. Expand the Device Manager slider and select Software Upgrade, Software Image Repository.
  2. Select the software image you want.
  3. Click Delete.
  4. In the Confirm dialog box, click Yes. The software image is removed from the Software Image Archive table.

    Note:

    When deleting a software image, Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) does not allow you to delete an image if it is being used by any reachable devices, whether or not the user has access to it.

Boot Loader Image Repository

The Boot Loader Image Repository allows you to view, load, and delete all device boot loader images maintained by the Oracle® Session Delivery Management Cloud (Oracle SDM Cloud). The Oracle SDM Cloud supports automated device node (NF) boot loader upgrade across multiple NFs. However, before you can create an upgrade work order, you need to manually upload the boot loader image.

The Boot Loader Image Repository displays the Boot loader Image Archive table. The table displays the following information for each image:

To add a boot loader image:

  1. Expand the Device Manager slider and select Software Upgrade, Boot Loader Image Repository.
    The Boot Loader Image Archive screen displays, showing all of the Boot Loader Images currently stored in the repository. This page contains the following buttons:
    • Add button- Allows you to add a new boot loader image from your local machine to the Oracle SDM Cloud server.
    • Delete button - Deletes a selected boot loader image. The Oracle SDM Cloud only allows you to delete boot loader images that are NOT associated with a work order and displays an error if a user attempts to delete such a boot loader image.
    • Refresh icon- Refreshes the Boot Loader Image Archive table.
  2. Click Add.

    The Upload Boot Loader Image to the Archive dialog appears.

  3. Select the Network Function Category from the Categories table (either SP Edge & Core or Enterprise Edge & Core). Click Browse and browse to your locally saved copy of the boot loader image.
  4. Click Upload.

    The file you uploaded appears in the Boot Loader Image Archive table.

Delete a Boot Loader Image
To remove a boot loader image, you no longer need to store in the Boot Loader Image Repository:
  1. Expand the Device Manager slider and select Software Upgrade, Boot Loader Image Repository.
  2. Select the boot loader image you want.
  3. Click Delete.
  4. In the Confirm dialog box, click Yes. The boot loader image is removed from the Boot loader Image Archive table.

    Note:

    When deleting a boot loader image, Oracle® Session Delivery Management Cloud (Oracle SDM Cloud) does not allow you to delete an image if it is being used by any reachable devices, whether or not the user has access to it.