Follow these steps to open the Subscriber Management screen.

1. Select the Services menu from the SMS main screen.

   Note: The services which are available under the Services menu depend on the components which have been installed, and the permissions of the user. The services displayed in this screen shot may not match the services you have available on your system.

2. Select Prepaid Charging > Subscriber Management.

   Result: You see the Subscriber Management screen.

The EDR auditing feature keeps track of changes to subscribers credit cards. When EDR auditing is enabled, a user who is updating a subscriber's credit card details is forced to enter a reason for the change in a special Change Reason dialog box; for example, when:

• Adding a new credit card

• Editing or deleting an existing credit card

• Registering or deregistering a credit card

• Freezing a credit card

The reason for the change, and the user who made the change are reported in the Change Reason, and Operator Name fields in the BE EDR. You can view this information by displaying the BE EDR in the EDR Viewer.

Credit card auditing is enabled by the EDR auditing global configuration option. For more information, see the discussion on EDR auditing in Global Configuration.

Follow these steps to search for existing credit cards.

1. On the Credit Cards tab, select the credit card masking rule from the Masking rule list. For more information about masking rules, see About Credit Card Security.

2. Specify the search criteria by entering search values in one or more of the following search fields:

   • Display Number – To search on the credit card display number

   • Calling card ID – To search for credit cards already registered to the subscriber with the specified subscriber ID

   • Tokenised number – To search on a tokenized credit card number

3. Select the credit card states to search for. The Active and Frozen states are selected by default.

4. Click Search.

The table displays the first 100 records that match the search criteria. If the credit cards you want are not displayed and the search returns more than 100 records, enter a longer search strings in the search fields, and click Search again.

Follow these steps to add a credit card record on the Credit Card tab.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. Click New on the Credit Card tab.

   The New Credit Card screen displays.

3. Fill in the credit card details. For more information, see New Credit Card fields.

4. (Optional) Register a subscriber to the credit card. See Registering subscribers to credit cards for details.

   Registered new cards can be in a frozen or an active state. Unregistered new cards must be set to the frozen state.

5. Click Save.

6. If EDR auditing is enabled, then the Change Reason dialog displays. Enter the reason for the change in the Change Reason field, and click OK. The reason can be up to 200 characters long.

7. Click OK.

   You are returned to the Credit Cards tab. To see the card just added, select the relevant search criteria and click Search.

Related topic

Credit Cards

This table describes the function of each field on the New Credit Card screen.

Related topic

Credit Cards

Follow these steps to edit a credit card record.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. Click the Credit Card tab, and select the credit card to edit from the table on the tab. For information about searching for credit cards, see Searching for credit cards.

3. Click Edit.

   The Edit Credit Card screen displays and shows a list of all the registration records for the credit card. For information about the displayed fields, see Edit Credit Card fields.

4. (Optional) Change the following details as required:

   • Expiry date details

   • Name on card

   • CVC number

   • Freeze or make active the credit card state

5. (Optional) To register a subscriber to the credit card, click Register. See Registering subscribers to credit cards.

6. (Optional) To deregister a subscriber from the credit card:

   1. Select the subscriber from the table and click Deregister.

   2. Click Deregister to confirm.

   Note: You cannot deregister the primary subscriber.

7. (Optional) To freeze a subscriber's primary wallet:

   1. Select the subscriber and click Freeze Wallet.

   2. Click Freeze.

   3. If EDR auditing is enabled, then the Change Reason dialog displays. Enter the reason for the change in the Change Reason field, and click OK.

8. If the Registration State is Pending, and you want to confirm the subscriber's registration to the credit card, click Confirm.

9. If there is more than one subscriber registered to a frozen credit card, register the primary subscriber by selecting the required subscriber, and then clicking Primary.

10. Click Save.

11. If EDR auditing is enabled, then the Change Reason dialog displays. Enter the reason for the change in the Change Reason field, and click OK. The reason can be up to 200 characters long.

12. Click OK.

Related topic

Credit Cards

This table describes the function of each field on the Edit Credit Card screen.

Follow these steps to register a subscriber to a credit card from the New Credit Card screen or the Edit Credit Card screen.

1. Do one of the following:

   • From the New Credit Card screen, click Subscriber.

   • From the Edit Credit Card screen, click Register.

   The Register Subscriber to Credit Card screen appears.

2. Enter one or more initial digits of the subscriber number in the Subscriber ID field.

3. Select:

   • Exact Match to search for the matching subscriber.

   • Prefix Match to search for all subscribers with IDs that match the entered prefix.

4. Click Search.

   The search returns a maximum of 100 records.

5. From the search results table, select the subscriber you want to register to the credit card and click Register.

6. If EDR auditing is enabled, the Change Reason dialog displays. In the Change Reason field, enter the reason for the change and click OK.

   The reason can be up to 200 characters long.

Related topic

Credit Cards

Follow these steps to delete credit card records.

1. Search for the credit card to delete. See Searching for credit cards.

2. Select the credit card to delete, and then click Delete.

3. If EDR auditing is enabled, the Change Reason dialog displays. Enter the reason for the change in the Change Reason field, and click OK. The reason can be up to 200 characters long.

4. Click Delete.

   The credit card is removed from the results list.

   Note: A credit card is removed from the database only if it is in the primary state. When you delete a frozen credit card, it is moved to a deleted state, but it is not removed from the database.

Related topic

Credit Cards

To find specific subscriber batches in the Subscriber Batch tab:

1. Enter the first few characters of the subscriber ID and select a batch state.

2. Click Search.

   Result: The table displays the first 100 records which match the search criteria. Results include creation date. If the subscriber batch you want is not displayed and more than 100 records were returned, enter a longer search string and click Search again.

Follow these steps to add a new subscriber batch.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Subscriber Batch tab in the Subscriber Management screen, click New.

   Result: You see the New Subscriber Batch screen.

3. Fill in the fields, as described in New subscriber batch fields.

   Once you have filled in all the fields, the Save button becomes active.

4. Click Save.

   Result: If successful, you see a message confirming the subscriber batch has been created.

5. Click OK.

Related topic

Subscriber Batch

This table describes the function of each field.

Follow these steps to edit an existing subscriber account batch.

Tip: By editing a subscriber batch, you will change the batch state. Changing the batch state enables you to activate subscriber batches.

Note: The Subscriber Batch tab and Edit Subscriber Batch tab have a creation date read-only value which preserves the creation date when a batch is edited.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. In the table on the Subscriber Batch tab, select the record to edit.

3. Click Edit.

   Result: You see the Edit Subscriber Batch screen.

4. You can only change the Batch State field. Changing the batch state to active activates the subscriber batch.

5. Click Save.

Related topic

Subscriber Batch

Follow these steps to delete an existing subscriber batch.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. In the table on the Select Batch tab, select the record to delete.

3. Click Delete.

   Result: You see the Delete Confirmation prompt.

4. Click OK to delete the record from the database.

Related topic

Subscriber Batch

To find a specific customer in the Customer tab, enter the first few characters of the customer's name, and click Search.

Result: The grid will display the first 100 records which begin with the characters searched for. If the required customer is not displayed and more than 100 records were returned, enter a longer search string and click Search again.

Follow these steps to add a new customer for a service provider.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Customer tab, click New.

   Result: You see the New Customer screen.

3. In the Name field, enter the name of the new customer.

4. The name must be completed. Customer names must be unique for the service provider. Special characters and case do not make a distinction between names. For example, Super Savers is the same as Super saver's.

5. In the Description field, enter the description of the new customer.

6. In the Reference field, enter a reference for the new customer.

7. Click Save.

Related topic

Customer

Follow these steps to edit an existing customer.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Customer tab, select the customer record to edit.

   Tip: If the required customer is not displayed, you can try searching for them as described in Finding customers.

3. Click Edit.

   Result: You see the Edit Customer screen.

4. Edit the details as described in Adding customers.

5. Click Save.

Related topic

Customer

Follow these steps to delete an existing customer.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Customer tab, select the customer to delete.

   Tip: If the required customer is not displayed, you can try searching for them as described in Finding customers.

3. Click Delete.

   Result: You see the Delete Confirmation prompt.

4. Click OK to delete the record from the database.

   Result: The record is deleted and you see the Customer prompt.

5. Click OK.

Related topic

Customer

Follow these steps to add a Closed User Group (CUG) and its members.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Closed User Groups tab, click New.

   The New Closed User Group dialog displays. For information about the fields on this screen, see Closed User Group fields.

3. For each member that you want to add, enter the subscriber MSISDN in the MSISDN field, and click Add.

4. For each virtual CUG member that you want to add, perform the following steps:

   1. Select either Single number, Range, or Pattern.

   2. Depending on your previous selection, specify the virtual member number, number range, or prefix and length.

   3. Click Add.

5. When you have completed adding members to the CUG, click Save.

Related topic

Closed User Groups

This table describes the function of each field in the New and Edit Closed User Group dialogs.

Follow these steps to edit an existing closed user group (CUG).

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Closed User Groups tab, select the CUG to edit.

   Tip: You can search for a specific CUG or MSISDN by entering the details in the Name and MSISDN fields on the tab, and clicking Search.

3. Click Edit. The Edit Closed User Group dialog opens.

   For more information about the closed user group fields, see Closed User Group fields.

4. Edit the list of members as required. To:

   • Add a new member, enter the MSISDN in the MSISDN field, and click Add.

   • Delete an existing member, select the member's MSISDN in the Members list and click Delete.

5. Edit the list of virtual members as required. To:

   • Add a new entry, enter either the number, number range, or prefix and length for the virtual member entry, and then click Add.

   • Delete an entry from the Virtual Members list, select the entry in the list and click Delete.

6. Click Save.

Related topic

Closed User Groups

Follow these steps to delete an existing closed user group (CUG).

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Closed User Groups tab, select the CUG to delete.

   Tip: You can search for a specific CUG or MSISDN by entering the details in the Name and MSISDN fields on the tab, and clicking Search.

3. Click Delete.

   The Delete Confirmation prompt displays.

4. Click OK to delete the record from the database.

   The record is deleted and the Closed User Groups prompt displays.

5. Click OK.

Related topic

Closed User Groups

Follow these steps to edit the numbers in the friends and family black list.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Friends and Family Black List tab, click Edit.

   Result: You see the Edit F&F Black List Numbers screen.

3. To add a black listed number, enter the number in the New Number field and click Add.

   Result: The number is added to the friends and family black list for this service provider.

4. To delete a number, select the number to remove from the list and click Delete.

   Result: The number is removed from the list.

5. Click Save.

Related topic

Friends and Family Black List

Follow these steps to edit the numbers in the Friends and Destination Black List.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Friends and Destination Black List tab, click Edit.

   Result: You see the Edit F&D Black List Numbers screen.

3. To add a black listed number, enter the number in the New Number field and click Add.

   Result: The number is added to the friends and destination black list for this service provider.

4. To delete a number, select the number to remove from the list and click Delete.

   Result: The number is removed from the list.

5. Click Save.

Related topic

Friends and Destination Black List

This table describes the function of each field.

For more information about ACS announcements, see ACS User's Guide.

Follow these steps to add a new Friends and Destination Prefix Announcement Mapping.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Friends and Destination Prefix Map tab, click New.

   Result: You see the New Prefix Announcement Mapping screen.

3. Configure this record by entering data in the fields on this screen.

   For more information about the fields on this screen, see Friends and Destination Prefix Map fields.

4. Click Save.

Related topic

Friends and Destination Prefix Map

Follow these steps to edit an existing Friends and Destination Prefix Announcement Mapping.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. In the grid on the Friends and Destination Prefix Map tab, select the record you want to edit.

3. Click Edit.

   Result: You see the Edit Prefix Announcement Mapping screen.

4. Edit the fields to reflect the changes you need to make.

   For more information about the fields in this screen, see Friends and Destination Prefix Map fields.

5. Click Save.

Related topic

Friends and Destination Prefix Map

Follow these steps to delete an existing Friends and Destination Prefix Announcement Mapping.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. In the table on the Friends and Destination Prefix Map tab, select the record to delete.

3. Click Delete.

4. Result: You see the Delete Confirmation prompt.

5. Click OK to delete the record from the database.

6. Result: The record is deleted and you see the F&D Prefix Map prompt.

7. Click OK.

Related topic

Friends and Destination Prefix Map

The tag names for profile fields are defined on the Profile Tag Details tab in the ACS Configuration screen.

This table describes the supported data types for profile tags.

You can define a set of zones that can be used to determine the location of a subscriber.

To define a zone, you must first define the zone profile group field using a ZONE profile tag.

ZONE profile tags are configured in ACS. The LCP ZONE profile tags, Home and Work, are all configured at installation. All other zone profile tags are user defined and must conform to the configuration shown in this table.

For more information about profile tags, see ACS User's Guide.

Users can access profile group fields and profile group BPLs from the Profile Groups option in the Edit Subscriber screen, provided the users have sufficient privileges.

You manage user access to profile groups, profile fields, and BPLs through the User Templates defined in the SMS User Management screen. It can be set for all fields and BPLs in the profile group, or for selected fields and BPLs. The required level of access privilege for each individual field or BPL must be added manually to the template.

This table describes the privileges that may be assigned to each profile field and BPL.

Note: For information about creating and maintaining user Templates, see SMS User's Guide.

Follow these steps to add a new profile tag group.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Profile Group Fields tab, click New Group.

   Result: You see the New Profile Tag Group screen.

3. In the Name field, enter the name for this profile tag group.

4. The Permission Name field displays the permission name for this group. It is used when configuring the user template in ACS.

   To set the permission name to the standard name, ensure the Auto Populate Permission Name check box is selected.

   The standard format is:

   <Service Provider>-<Profile Tag Group Name>

   To set the Permission Name to something other than the standard name:

   • Clear the Auto Populate Permission Name check box

   • In the Permission Name field, enter the name for this profile tag group.

5. Click Save.

Related topic

Profile Group Fields

Follow these steps to edit an existing Profile Tag Group.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Profile Group Fields tab, select the Group you want to edit.

3. Click Edit Group.

   Result: You see the Edit Profile Tag Group screen.

4. Edit the Name for the profile tag group.

   Note: The Permission Name field is not editable.

5. Click Save.

Related topic

Profile Group Fields

Follow these steps to add a profile group field to a profile group.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

   On the Profile Group Fields tab, select the Group you want from the drop down list.

2. Click New.

   Result: You see the New Profile Group Field screen.

3. Select Profile Fieldfrom the Field Type drop down list.

   Result: You see the Profile Field options in the New Profile Group Field screen:

4. In the Group Order field, set the number of the line this field should be displayed in.

   Lower numbers are closer to the top of the screen.

   Tip: The combination of group and sub order determines how profile group fields are displayed on the Edit Subscriber screen.

5. In the Sub Order field, set the number which defines where this field is displayed relative to other fields in its group.

   Lower numbers are closer to the left.

6. In the DisplayName field, type the name you want to give to the field.

7. From the Profile Tag Name drop down list, select the profile tag this field will be in.

   This list is populated from the profile tags defined on the ACS Configuration screen.

8. The Permission Name field displays the permission name for this field. It is used when configuring the user template in ACS.

   If you want to set the permission name to the standard name, ensure the Auto Populate Permission Name check box is selected.

   The standard format is:

   ServiceProvider-ProfileGroup-DisplayName

   If you want to set the permission name to something other than the standard name:

   • Deselect the Auto Populate Permission Name check box,

   • In the Permission Name field, enter the name for this profile group field.

9. Click Save.

Related topic

Profile Group Fields

Follow these steps to add a BPL to a profile group.

Note: You will only be able to use this functionality if you have the Task Management license.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

   On the Profile Group Fields tab, select the Group you want from the drop down list.

2. Click New.

   Result: You see the New Profile Group Field screen.

3. Select Business Process Logic from the Field Type drop down list.

   Result: You see the Business Process Logic options in the New Profile Group Field screen.

4. In the Group Order field, set the number of the line this field should be displayed in.

   Lower numbers are closer to the top of the screen.

   Tip: The combination of group and sub order determines how profile group fields are displayed on the Edit Subscriber screen.

5. In the Sub Order field set the number which defines where this field is displayed relative to other fields in its group.

   Lower numbers are closer to the left.

6. From the BPL drop down list, select the BPL to include in the profile group.

   This list is populated from the BPL tasks defined in the Task Management screen. For more information about setting up BPL tasks, see Task Management.

   Tip: The Permission Name field is for reference only. It displays the permission name for this BPL which is used when configuring the User Template in ACS.

7. Click Save.

Follow these steps to edit an existing profile group field or BPL for a profile group.

Note: The Field Type, Profile Tag Name and Permission Name fields are not editable.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Profile Group Fields tab, select the Group you want to edit.

3. In the table, select the row to edit.

4. Click Edit Field.

   Result: You see the Edit Profile Group Field screen. The screen fields differ depending on whether you are changing a Business Process Logic or Profile Field:

5. Edit the Group Order and Sub Order for the profile group field.

   Tip: The combination of group and sub order determines how profile group fields are displayed on the Edit Subscriber screen.

6. If required, edit the profile group field details.

   • For BPLs, you can select a different BPL from the drop down list.

   • For profile tags, you can enter a new display name.

7. Click Save.

Follow these steps to delete an existing Profile Group or Profile Field.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the Profile Group Fields tab, select the Group you want from the drop down list.

3. To delete the group and all its associated fields, click Delete Group.

4. To delete a specific field from the group, in the table, select the row containing the field to delete and click Delete.

   Result: You see the Delete Confirmation prompt.

5. Click OK to delete the record from the database.

   Result: The record is deleted. A confirmation prompt is displayed.

6. Click OK.

This table describes the possible states a migration can have.

Tip: Highlighted migrations are shown in dark blue. Table text is always black.

This table describes the function of each field.

This table describes the function of each field in the UBE Account Balancing tab and the New/Edit Migration screen.

Follow these steps to add a migration.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the UBE Account Balancing tab, click New.

   Result: You see the New Account Balance Domain Migration screen.

3. Enter data in the fields to configure this record.

   For more information about the fields on this screen, see UBE Account Balancing fields.

4. You can check the number of wallets and subscribers on the source and target domains, using the Check Accounts button. For more information about how to use this feature, see Reviewing domain records.

5. When you have completed configuring the migration, click Save.

   Result: The Confirmation Dialog prompt shows the migration details. and asks for the confirmation.

6. Click Confirm.

   Results:

   • The migration record details are saved to the database, the migration is started, and the New Account Balance Domain Migration screen is closed.

   • If the migration is successful, the details in the SMF database are updated. After the screen data is refreshed (for example, by clicking Refresh), the migration is shown as having a Migrated (M) state.

   • If the migration has errors all changes are rolled back, and the migration is shown as having a Failure (F) state.

Related topic

UBE Account Balancing

Follow these steps to edit an existing migration.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the UBE Account Balancing tab, click Edit.

   Result: You see the Edit Account Balance Domain Migration screen.

3. Edit the fields to reflect the changes you need to make.

   For more information about the fields in this screen, see UBE Account Balancing fields.

4. You can check the number of wallets and subscribers on the source and target domains, using the Check Accounts button. For more information about how to use this feature, see Reviewing domain records.

5. When you have completed changing the details, click Save.

   Note: The Save button is not available if the migration has a migrated (M) state.

   Result: The Confirmation Dialog prompt shows the migration details and asks for confirmation to make the changes.

6. Click Confirm.

   Results:

   • The migration record changes are saved to the database, the migration is restarted, and the Edit Account Balance Domain Migration screen is closed.

   • If the migration is successful, the details in the SMF database are updated. After the screen data is refreshed (for example, by clicking Refresh), the migration is shown as having a Migrated (M) state.

   • If the migration has errors all changes are rolled back, and the migration is shown as having a Failure (F) state.

Related topic

UBE Account Balancing

Follow these steps to review the wallets and subscribers on the source and target domains in a migration.

1. On the New Account Balance Domain Migration, or the Edit Account Balance Domain Migration screen, select the source and target UBE domains and click Check Accounts.

   Result: You will see the details in the Accounts Summary screen.

2. The Source UBE Wallet Count table shows the number of wallets in each state which are on the source Voucher and Wallet Server.

   The Source UBE Subscriber Count table shows the number of subscribers linked to wallets in the source Voucher and Wallet Server. The subscribers are grouped by product type.

   The Target UBE Wallet Count table shows the number of wallets in each state which are on the destination Voucher and Wallet Server.

   The Target UBE Subscriber Count table shows the number of subscribers linked to wallets in the target Voucher and Wallet Server. The subscribers are grouped by product type.

3. When you have finished reviewing the details, click Close.

   Result: The Accounts Summary screen will close and you will be returned to the New or Edit Account Balance Domain Migration screen.

Follow these steps to view the details of an existing migration.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. On the UBE Account Balancing tab, click Edit.

   Result: You see the Edit Account Balance Domain Migration screen.

3. View the details of the record.

   For more information about the fields in this screen, see UBE Account Balancing fields.

4. When you have completed viewing the details, click Cancel.

   Result: The Edit Account Balance Domain Migration screen is closed without saving any changes.

5. With the migration still selected, click Report.

   Result: The Report screen appears showing the migration report.

6. To export the report, perform one of the following actions:

   • Enter the filename into the field

   • Click Browse and select a destination file.

7. Click Save.

   Result: The report will be exported to the specified file.

   Example: For an example of an exported report, see Example exported report.

8. When you have finished looking at the report, click Close.

   Result: The Report screen will close.

Follow these steps to save a list of unmigrated account MSISDNs to a file. This file can then be used as an Input file for a rerun of the migration.

1. On the UBE Account Balancing tab, select the migration to save the file for, and click Edit.

   Result: The Edit Account Balance Domain Migration screen appears showing the migration details.

2. Specify the name of the file to write the report to. Perform one of the following actions:

   • Click Select and browse to the file to write the report to

   • Enter the name of the output file.

3. Click Save.

   Result: The details of the migration report are saved to the file specified in step 2.

   Example: This text shows an example of an export of unmigrated MSISDNs:

   971559101709

   971559101701

   971559101702

   971559101703

   971559101704

   971559101705

   971559101706

   971559101707

   971559101708

4. Click Cancel.

   Result: The Edit Account Balance Domain Migration screen closes.

This text shows an example of an exported report. It can be used as an input file to run another migration.

State: Migrated

Source UBE: 11

Target UBE: 88

Batch: 84

Allowed Wallet States: PDSFT

Migration Start: 20080610102746

Migration End: 20080610102813

Migrations Completed: 42/50 (84%)

Subscribers Not Migrated:

4416030026 Primary: Wrong state

4416030027 Primary: Wrong state

4416030028 Primary: Wrong state

4416030029 Primary: Wrong state

4416030030 Primary: Doesn't exist in source domain

4416030031 Primary: Doesn't exist in source domain

4416030032 Primary: Doesn't exist in source domain

4416030033 Primary: Doesn't exist in source domain

Shared wallet subscribers also migrated:

None

Wallet Id failed deletion on source UBE:

None

Follow these steps to delete an existing subscriber account migration record.

1. In the Subscriber Management screen, select the service provider from the Service Provider list.

2. In the table on the UBE Account Balancing tab, select the record to delete.

3. Click Delete.

   Result: You see the Delete Confirmation prompt.

4. Click Yes to delete the record from the database.

Related topic

UBE Account Balancing