6 Users
The Users tab of the ACS Customer screen is used to configure and display users for each customer.
A user is an individual who can access ACS on behalf of the customer. A customer is the person or company who purchases their telecommunication services from the telco.
Only users of privilege level 5 and above may add, edit or delete other users. Users of below level 5 privilege may be prevented from seeing this tab by leaving the Users may access this screen check box clear.
Note: This tab can only be accessed by the ACS system administrator.
Supplied User
For customers who wish to access ACS themselves, users must be set up. For customers who are to be completely managed by the telecommunications provider, the Managed Customer check box should be selected for the customer on the Edit Customer screen; this will allow the telco to skip the following set up steps:
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Set up a privilege level 5 user in the Users tab
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Add termination ranges for the customer in the Termination Ranges tab on the ACS Resources screen
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Allocate the resources that the customer can use in the Resource Limits tab
Each customer must have at least one user of privilege level 5 to enable them to
effectively use the ACS service themselves. When a new customer is added to ACS, the
system assigns a level 5 user with a user name and password of
Administrator. Using this user ID, the customer may set up
other users of privilege level 5 or below as they wish. Additional users are set up
on the Users tab of the Customer screen.
Important: For security reasons, the first time the customer uses ACS, they should change the username and password of the administrator user that the system provides for them. It is important to inform the customer of this.
Users Fields
This table describes the function of each field in the ACS Users dialog.
| Field | Description |
|---|---|
| User Name | The user name must be unique for the customer, although there may be several customers with a user “Mary Smith”, there may only be one user “Mary Smith” for each customer. |
| Privilege Level |
Use the list to select the privilege level for the user. Privilege levels are described in Defining the Security Levels. When creating new users, they may be assigned a privilege level. Level 5 and 6 users may create users of privilege levels 1-5. |
| Password |
This field allows you to enter the user's password. For security reasons, this will not display the characters that are actually entered. The password will be displayed as a line of asterisks. Users are required to enter a password. |
| Confirm Password |
This field allows you to enter the user's password for a second time, to confirm that the entry of the password is correct. If the entries in both the logon Password and the Confirm Password fields are not the same, then the user cannot be saved. For security reasons, the password will be displayed as a line of asterisks. The user may not be saved until a password has been entered and confirmed correctly. |
| User Locked |
The check box indicates the lock status for the user. This check box has two functions:
A locked user may not log on, even with the correct password, until they are unlocked. This added security mechanism prevents unauthorized users from guessing at a password until they get it correct, thus gaining unauthorized access to the system. Note: You cannot manually lock a user. If necessary, to prevent a user from accessing the system, the system administrator should either delete the user or change their password. The User Locked check box is part of the ACS internal security mechanism. If ACS has been opened through the SMS, this functionality will not be available because the SMS security mechanism will be used instead. |
| Java Config | Allows you to set Java configuration parameters to customize the ACS User Interface (UI) for the user. For example, you can define initial settings for the Control Plan Editor (CPE) window by setting the CPE parameter. For more information, see the discussion on Configuring Control Plan Editor in CPE User's Guide. |
Adding Users
Follow these steps to add a new user.
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On the Users tab, click New.
Result: The New Users screen is displayed.
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Create the user details by filling in the fields, as described in Users Fields.
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Click Save.
Result: The details are saved and you return to the Users tab.
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If you wish users with privilege level 5 or less to have access this screen, select the Users may access this screen check box (in the main Users tab).
Related topic
Editing Users
Follow these steps to edit an existing user.
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On the Users tab, select the user to edit.
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Click Edit.
Result: The Edit Users screen is displayed.
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Change the details, as described in Users Fields, as required.
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Click Save.
Result: The details are saved and you return to the Users tab.
Related topic