To create a notification template, follow these steps.

1. On the Notifications tab, find the notification type to add templates to. See Finding Notification Type.

2. Select the notification type to add templates to from the table row.

3. In the lower part of the screen, click New.

   Result: The New Notification Template screen is displayed.

   Note: Variable parts are only available if Open Notifications has been activated

4. If necessary, select a language from the Language drop-down list box.

   Note: You must select a language which has not already been assigned to a notification template listed under the notification type you chose in step 1.

5. In the work area, enter the text of the message that the template will contain.

   Notes:

   • You may enter up to 512 alphabetical or numerical characters.

   • If the Arabic language was selected at step 3, you may enter Arabic characters. However whichever language is selected you can enter any Unicode characters.

   • You must not leave the work area blank.

   Result: The Save button becomes active.

6. If a template containing variable parts is required, use the icon list on the left side to insert the required parts. Click and drag an icon to the place in the text that it is required and release the mouse.

   Result: The Notification Variable screen opens, with the variable part option selected in Source Group field matching the icon name.

   Each variable part can have one of several configuration options, depending on the field/ profile tag selected as the source of the variable part. See Value Formatting Types for more information.

   This is the list of variable parts avalible in the Source Group field.

   • Balance - enables you to insert balance information into the template.

   • Charge - enables you to insert charging information into the template.

   • Periodic - enables you to insert periodic charge information into the template.

   • Profile - enables you to insert subscriber information into the template.

   • Recharge - enables you to insert recharge information into the template.

   • Reward - enables you to insert rewards information into the template.

   • SPM - enables you to insert subscriber management information into the template.

   • Session - enables you to insert session information into the template.

   • Wallet - enables you to insert subscriber wallet information into the template.

   See Variable part fields for information about which variable part type is available for each source group.

7. Click Preview to review what the notification will be like.

   Result: The Template Preview dialog displays the notification.

8. Click OK.

   Result: The notification template is stored in the database, classified for the notification type you chose at Step 1.

Note: When saved, each field entry used for a variable part has an associated ON profile tag defined which is used to store the value of the field when an open notification reaches the SLC.

Related topic

Notification Template Editor

Follow these steps to edit a notification template.

1. On the Notifications tab, find the notification type associated with the template requiring changes. See Finding Notification Type.

2. Select the notification type to edit from the table row.

   Result: All the templates for the notification are listed.

3. Select the template to change by clicking in the template table row.

4. In the lower part of the screen, perform one of the following actions:

   • Click Delete to remove the template

   • Click Edit to change the template

   Result: If editing, the Edit Notification Template screen is displayed.

   Notes:

   Each variable part can have one of several configuration options, depending on the field or profile tag selected as the source of the variable part. See Value Formatting Types for more information.

   This is the list of variable parts.

   • Balance – Enables balance information to be inserted into the template.

   • Charge – Enables charging information to be inserted into the template.

   • Periodic – Enables periodic charge information to be inserted into the template.

   • Profile – Enables subscriber information to be inserted into the template.

   • Recharge – Enables recharge information to be inserted into the template.

   • Reward – Enables rewards information to be inserted into the template.

   • SPM – Enables subscriber management information to be inserted into the template.

   • Session – Enables session information to be inserted into the template.

   • Wallet – Enables subscriber wallet information to be inserted into the template.

5. If required, select a different language from the Language drop-down list.

   Note: You must not select a language already assigned to a notification template listed under the notification type you chose at step 1. If you do, an error message appears when you try to save the notification template at step 6.

6. Edit the Text field as needed.

   The template variable part icons can be:

   • Moved to another position – Click on the icon and drag the red line to the new insertion point.

   • Deleted – Click on the icon to open the Notification Variable dialog and then click Delete.

   • Added – Click on the required icon and drag it to the desired location in the text.

   • Edited – Click on the icon to open the Notification Variable dialog. The relevant Notification Variable screen for the variable part opens.

7. Click Preview to review what the notification will be like.

   Result: The Template Preview dialog displays the notification.

8. Click OK.

Note: When saved, each field entry used for a variable part has an associated ON profile tag defined which is used to store the value of the field when an open notification reaches the SLC.

Related topic

Notification Template Editor

Follow these steps to delete a notification template.

1. On the Notifications tab, find the notification type associated with the template requiring deletion. See Finding Notification Type.

2. Select the notification type to edit from the table row.

   Result: All the templates for the notification are listed.

3. Select the template to delete, by clicking in the template table row.

4. In the lower part of the screen, click Delete.

   Result: The Confirm Delete screen is displayed.

5. Click Ok.

   Result: The notification template is removed from the database.