1. Charging Control Services Help
  2. Vouchers in CCP

18 Vouchers in CCP

This chapter explains how to search for vouchers, change the status of vouchers, and redeem vouchers from the CCP Dashboard in the Oracle Communications Network Charging and Control Customer Care Portal.

This chapter contains the following topics.

Vouchers

Searching for Vouchers

Voucher Status

Redeeming Vouchers

Decrypting Voucher Private Secret

Vouchers

The Vouchers panel in the CCP Dashboard screen lets you:

Voucher information fields

This table describes the voucher information fields that may be available in the Vouchers panel.

Depending on how the Vouchers panel has been configured, the fields available to you will be a subset of these fields.

Warning: Fields may also have been given different labels.

Field Description
Batch Code The batch code for the voucher batch that includes this voucher.
Batch ID Unique ID for the voucher batch.
Batch Name The name of the voucher batch. This can be up to 50 characters long.
Batch State

The state of vouchers in the voucher batch. The batch states are:

  • Active

  • Created

  • Unavailable
HRN Voucher Hidden/Human Readable Number, decrypted from the Private Secret.
PIN The PIN for the voucher.
Private Secret Encrypted voucher HRN or PIN.
Scenario The voucher scenario used to redeem the voucher.
Serial Number The voucher serial number.
Subscriber ID The ID of the subscriber redeeming the voucher.
Voucher Activated The voucher activation date.
Voucher Created The voucher creation date.
Voucher Number The voucher number and PIN.
Voucher Redeemed The voucher redemption date.
Voucher Status

The voucher status. Available values are:

  • Created

  • Active

  • Frozen
Voucher Reference Internal voucher number
Wallet Reference The wallet reference of the redeeming wallet.

Searching for Vouchers

You can search for a voucher in the Vouchers panel based on one of the following:

  • Voucher Number or HRN

  • Voucher Serial Number

When you find a voucher, its details are displayed in the information fields in the Vouchers panel. You will then be able to redeem the voucher against a selected subscriber, change the voucher status, or decrypt the private secret of the voucher to obtain the HRN.

Finding a voucher

Follow these steps to look for a Voucher.

  1. In the CCP Dashboard screen, select the Service Provider from the drop down list.

  2. If the Vouchers panel is not currently visible, click Vouchers at the bottom right hand corner of the CCP Dashboard screen.

    Result: You see the Vouchers panel displayed in the bottom half of the screen.

  3. In the Vouchers search fields, enter one of the following:

    • The voucher number or HRN in the Voucher field

    • The voucher serial number in the Serial Number field

    • The voucher PIN in the PIN field

  4. Select the relevant search option. Select one of the following:

    • Voucher to search for a voucher number or HRN

    • Serial Number to search for a voucher serial number

  5. Click Search.

    Result: If found, you see the relevant details from the voucher record in the information fields in the Vouchers panel. Refer to Voucher information fields.

  6. You may perform the following actions on the selected voucher:

Voucher Status

You can change the state of a voucher displayed in the Vouchers panel if you have sufficient privileges. If you have insufficient privileges you will be able to view the voucher state, but you will not be able to change it.

Changing voucher status

Follow these steps to change the status of a Voucher.

  1. If the Vouchers panel is not currently visible in the CCP Dashboard screen, click Vouchers to display it.

  2. Find the voucher whose status you want to change. See Finding a voucher for details.

    Result: You see the voucher details in the Vouchers panel.

  3. Select the new status for the voucher from the Voucher Status drop down box. Refer to Voucher information fields.

  4. Click Apply.

    Result: You see the Voucher State Update Successful prompt.

  5. Click OK.

Redeeming Vouchers

You can redeem the voucher displayed in the Vouchers panel for a valid subscriber displayed in the Quick View. Before redeeming the voucher, you must ensure that the voucher scenario has been selected, and that the voucher PIN has been specified in the PIN search field.

Redeeming a voucher

Follow these steps to redeem a voucher for a subscriber.

Note: You will only be able to redeem the voucher if you have sufficient privileges.

  1. If the Vouchers panel is not currently visible in the CCP Dashboard screen, click Vouchers to display it.

  2. Find the subscriber for whom you want to redeem a voucher. See Finding a subscriber for details.

  3. Select the subscriber ID in the search result panel or from the Subscriber History panel.

    Result: You see the subscriber details in the Quick View panel.

  4. Find the voucher to redeem. See Finding a voucher for details.

    Result: You see the voucher details in the Vouchers panel. Refer to Voucher information fields.

  5. In the PIN search field, enter the voucher PIN.

  6. If required, select a different scenario for the voucher from the Scenario drop down box.

  7. Click Redeem Voucher.

    Result: The system will attempt to recharge the subscriber with the voucher. If it is successful, you see the Success prompt.

  8. Click OK.

Decrypting Voucher Private Secret

You can decrypt the private secret of a voucher assuming that you have the required access template assigned and the voucher was produced by an authentication rule that allows for decryption (AES symmetric cipher and CB10 HRN AES).

Vouchers with private secrets that were not created using an AES256 CCS Auth rule cannot be decrypted.

Decrypting the private secret of a voucher

Follow these steps to decrypt the private secret of a voucher for a subscriber.

Note: You will only be able to decrypt the private secret of a voucher if you have sufficient privileges.

  1. If the Vouchers panel is not currently visible in the CCP Dashboard screen, click Vouchers to display it.

  2. Find the subscriber for whom you want to decrypt the private secret of a voucher. See Finding a subscriber for details.

  3. Select the subscriber ID in the search result panel or from the Subscriber History panel.

    Result: You see the subscriber details in the Quick View panel.

  4. Find the voucher to decrypt. See Finding a voucher for details.

    Result: You see the voucher details in the Vouchers panel. Refer to Voucher information fields.

  5. If required, select a different scenario for the voucher from the Scenario drop down box.

  6. Click Decrypt Private Secret

    Result: The system decrypts the private secret and displays it in the HRN field.