Title and Copyright Information
About This Guide
Revision History
1 Overview
- About the ISR
  - Session Recording Client Support
2 Hardware/Software Requirements
- Hardware
- Minimum Virtual Machine Resource Configurations
  - Networking Considerations
- Installation Prerequisites
- ISR Dashboard Requirements
- Supported Codecs
- Sample Implementation Diagrams
3 Installing the ISR Software
- ISR Software
- Installing the ISR Components
- Configuring the Timezone on an ISR
4 Post-Install Verification and Configuration
- Verifying Connectivity Between the RSS and the Index
  - Testing Connectivity
  - Logging Into ISR Dashboard
- Configuring the ISR for Recording a Call
  - Add Site for RSS Server
  - Add the RSS to a Site
5 Setting up a Test Call
- Configuring a Route
- Setting Up a Softphone
  - Installing the Softphone
  - Configuring the Softphone
- Making the First Call
  - Before You Begin
- Verifying Call Recording/Playback Using the Dashboard
6 Deploying and Configuring ISR FACE API
- Deploying ISR FACE API
  - Installing ISR FACE API
  - Configuring FACE API Reduced Security
7 Upgrading the ISR
- Upgrade Prerequisites
- Upgrading the ISR Index
- Upgrading the ISR RSS
- Upgrading the ISR Dashboard
- Upgrading the ISR FACE API
A Oracle Public Yum Repository Configuration and Offline Installation Pre-Requisites
- Third-Party Dependencies for Offline Installation
  - Distributed MySQL RPMs
- Configuring ISR Recordings For Encryption Using Third-Party Software
B Configuring an NFS Share For Archival
- Troubleshooting
C Configuring Circular Replication
- Configuration Instructions
- Configuring Database Failover
D ISR RMC
- Testing the RMC Converter
  - ISR RMC License
- Assigning RMC Conversion to Specific Locations
E ISR Troubleshooting and Customizations
- Log Collection Scripts
- vSphere Hypervisor
- Index Virtual Machine
- Dashboard Virtual Machine
- Multiple Partition Support
F Selective Call Recording SIPREC
- SIPREC for Active Recording
  - Preserve SIPREC with SIP REFER Header
  - Configuring SIPREC
G Creating a Virtual Machine
- Configuring a VMware Enterprise vSphere Hypervisor (ESXi)
- VMware vSphere Client
- Configuring your vSphere ESXi Host
  - Assigning Network Time Server
- Configuring Additional Networks
H Creating an Oracle Linux Virtual Machine
- Deploying the Oracle Linux Virtual Machine
I Mounting the NFS Server to the RSS
J Installing Oracle Linux 7 On a Bare-Metal Server
K Configuring Automatic Start of the VMs