9 The System Tab Display and Operations

The System tab provides links to system-wide file management and configuration dialogs for the Oracle® Enterprise Session Border Controller (Enterprise SBC). When you first configure the Enterprise SBC, you need to set boot parameters and licenses, for example. After running the Enterprise SBC, you might want to see Audit Logs or add an SPL Plug-in, for example. The System tab divides such tasks into groups called File Management and System Operations. Each group displays links to tasks you might want to perform.

Configuration Assistant Operations

When you first log on to the Oracle® Enterprise Session Border Controller (Enterprise SBC), the system requires you to set the configuration parameters necessary for basic operation. To help you set the initial configuration with minimal effort, the Enterprise SBC provides the Configuration Assistant to lead you through the configuration process. The Configuration Assistant asks you questions based on a selectable template and uses your answers to set the necessary parameters. You can use the Configuration Assistant for the initial set up as well as for subsequent changes that you want to make to the basic configuration.

The Enterprise SBC provides many additional configurable features and functions that do not require configuration to get the system running initially. You can configure the additional features and functions through the Dashboard, Configuration, Monitor and Trace, Widgets, and System tabs on the Web GUI after running the Configuration Assistant. You can also edit any of the settings, including those for the initial configuration, through the Web GUI tabs without running the Configuration Assistant again. If you want to re-run the Configuration Assistant as an easier way to update the configuration than to navigate through the configuration object tree, click the Configuration Assistant button on the System tab in the Web GUI.

System File Management Types and Descriptions

After using the Oracle® Enterprise Session Border Controller (Enterprise SBC), you might want to view and manage some of the system-wide files. For example, you might want to see the Audit Log or refresh the Fraud Protection Table. You can find links to such tasks under the File Management heading on the System tab.

The following screen capture shows the list of File Management links on the System tab.

This screen capture shows the list of File Management links on the System page in the Navigation pane with descriptions in the center pane.

The following table lists the file type, formats, and description of the files you can manage from the System tab.

File Type Format Description
Audit Log Text

Contains Log files with information about the various aspects of the Enterprise SBC. For example, information logged about the ACLI, SIP, or H323.

Note: Only the Download and Delete functions are applicable to log files on the Enterprise SBC.

Backup Configuration .gz Contains a backup of the Enterprise SBC software configuration. You can apply this file to restore a previous configuration.
Configuration CSV .csv Contains Comma Separated Value configuration files that you can upload.
Configuration Template .gz Upload, download, and delete configuration templates.
Fraud Protection Table .gz, .gzip, .xml Contains fraud protection files that you can upload, download, delete, or open to modify.
Local Route Table (LRT) .xml.gz Contains the Local Routing Table (LRT) file that you can apply to theEnterprise SBC. The LRT is an in-memory table that contains IP addresses that the local router recognizes. It calculates the destinations of messages it is responsible for forwarding.
Log Text

Contains Log files with information about the various aspects of the Enterprise SBC. For example, information logged about the ACLI, SIP, or H323.

Note: Only the Download and Delete functions are applicable to log files on the Enterprise SBC.

Playback Media Any media format valid in an RTP audio stream

Contains call progress playback files. The Enterprise SBC can use these files in generated media streams.

Note: The media files are raw binary files that contain data for the codec that you want played in the media stream. The Enterprise SBC plays the data on the first audio flow in the Session Description Protocol (SDP).

Software Image .bz or .tar Contains bootable images.
SPL Plug-in .lua or .spl Contains a Session Plug-in Language (SPL) file that you can apply to the Enterprise SBC to incorporate additional functionality. The SPL file contains a programming language capable of performing various tasks by utilizing APIs and callbacks in the Enterprise SBC.

Note: Before you select the Activate option during the upload, confirm that the following condition is met. You must add a Session Border Controller Programming Language (SPL) plug-in file to the spl-config element before the system can execute the plug-in. The system ignores any SPL plug-in that exists in the /code/spl directory that is not included in the spl-config element.

The following table lists and describes the file management controls that display in the system file type dialogs, according to the supported behavior for the file type.

Control Description
Refresh Updates the screen to display the latest data.
Add (Fraud Protection files, only.) Adds a new Fraud Protection file.
Upload Uploads a file from your server or PC to the Enterprise SBC. The LRT, SPL, and backup configuration upload process provides the option of dynamically applying these files to the Enterprise SBC. The only non-alphabetical characters allowed in file names for upload are parens, full stop, and space. The system verifies that the file name syntax is correct before uploading and displays an error message when the syntax is incorrect.
Download All (Log files, only.) Downloads all Log files from the Enterprise SBC to your local server or PC (typically to the download directory on your system).
Download Download a single file or a group of selected files from the Enterprise SBC to your local server or PC (typically to the download directory on your system).
Backup Creates a file that contains a backup of the device software configuration. You can apply this file to restore a previous configuration.
Restore (Backup configuration files, only.) Restores and applies a Backup configuration file to the Enterprise SBC.
Delete Delete a single file or a group of selected files from the Enterprise SBC.
Delete All (Log files, only.) Deletes all Log files from the Enterprise SBC.

Buttons and Controls on File Management Pages

Each File Management page displays a set of buttons and controls for managing the information. The buttons and controls that display vary according to the purpose of the page.

The following tables show you which buttons and controls apply to each file type.

File Management Buttons

The following table provides a quick reference for finding which buttons apply to the system files that you can manage.

Table 9-1 File management buttons available by file type

  Refresh Upload Backup Add Delete All Delete Download Download All Restore
Backup Yes Yes Yes No No Yes Yes No Yes
Configuration CSV Yes Yes No No No No No No No
Local Route Table Yes Yes No No No No No No No
Fraud Protection Table Yes Yes No Yes No No No No No
Log Yes No No No Yes No No Yes No
Audit Log Yes No No No No No No No No
Playback Media Yes Yes No No No No No No No
Software Image Yes Yes No No No No No No No
SPL Plug-in Yes Yes No No No No No No No
Configuration Template Yes Yes No No No Yes Yes No No

System Operations Configuration

When configuring the Oracle® Enterprise Session Border Controller (Enterprise SBC), you must configure certain settings that affect the system globally. For example, boot parameters and licenses. You can find links to such tasks under the System Operations heading on the System tab.

The following screen capture shows the list of System Operations links on the System tab.

This screen capture shows the list of System Operations links on the System tab. The following table describes them.

The following table describes the System Operations configurations you can set from the System tab.

Configuration Description
Set Boot Parameters Specify the boot file and the boot parameters.
Set Entitlements Set the number of sessions that a license entitles you to, and enable advanced features.
Set Initial Configuration Configure a new Enterprise SBC or reconfigure an existing one. Includes configuring High Availability.
Set License Enter the license number for a feature that requires a license.
Set Log Level Set the Process and Log Level you want.
Note: You cannot set the following log tasks through the Web GUI. You must use the ACLI command line.
  • authqueue
  • fragHandler
  • healthCheckd
  • heap
  • SSHD
  • tIFMIBd

On the ACLI, go to system-config where you can configure system-log-level and process-log-level.

Note: When you set the process level or system log level to DEBUG, the Web GUI may not display any configuration information for large configurations when you click "View Configuration".

Set Login Banner Customize the text on the Web GUI log on banner.
Set Time Zone Set the time zone for the deployment.
Upgrade Software Upload a newer version of the software and bootloader.
When you upload the boot file, the system
  • renames the file to bootloader and uploads it to /boot path.
  • backs up the existing bootloader to /code/images path with name bootloader.backup.
  • verifies the uploaded boot file is verified and displays a message if verification is unsuccessful.

Note: Oracle recommends using the corresponding software image and bootloader when upgrading.

Force an HA Switch Over

You can manually initiate a High Availability (HA) switch over from the Web GUI to reverse the roles of the active and standby peers in an HA pair.

  • The Oracle® Enterprise Session Border Controller (Enterprise SBC) from which you initiate the switch over must be in one of the following states: active, standby, or becoming standby.
  • A manual switch over to the active state is allowed on an Enterprise SBC only in the standby or becoming standby state when it has achieved full media, signaling, and configuration synchronization.
  • A manual switch over to the active state is allowed on an Enterprise SBC only in the standby or becoming standby state when it has a health score above the value that you configured for the threshold.

The following procedure forces the Enterprise SBCs in an HA pair to trade roles. The active system becomes the standby, and the standby system becomes active.

  1. Access Force HA Switchover: System, Force HA switchover.
  2. Click Force HA switchover.
    The system displays the Confirm dialog.
  3. Click Confirm.
  4. On the Force HA switch over page, click Switch to standby.
    The system performs the role change.

System Restart

You can manually restart the Oracle® Enterprise Session Border Controller (Enterprise SBC) from the Web GUI. If you have a High Availability (HA) deployment, connectivity to the standby Enterprise SBC stops until the restart completes.

When the restart completes, the active and standby systems each display the log on screen and you must manually log on to each system.

Note:

When you restart the system from the Web GUI, the Web GUI is unavailable until the restart completes.
When you perform a restart from the Web GUI The system behaves
and no boot is in process and the system is not switching over to the standby system of an HA pair, the GUI session closes and the system displays the Log On screen. You cannot log on to the Web GUI until the restart completes on the Enterprise SBC.
and a restart is already in progress, the system displays a message stating that a restart cannot occur. The first restart must complete before another restart is initiated.
and the active system is currently switching over to the standby system in an HA environment, the system displays a message stating that a restart cannot occur because the HA switch over is underway. The standby Enterprise SBC is updating and getting its configuration from the active Enterprise SBC.

Obtain Support Information - Chrome Browser

You can manually generate a file by way of the Web GUI that contains troubleshooting information. You can save the file and send it to Oracle Customer Support.

(Optional)To <manage/change/do something>:
  1. Access Support Information: System, Support Information
  2. Click Support Information.
    The system displays the confirmation dialog.
  3. Click Confirm.
    The system generates and downloads the file to your system. You may see it in the lower, left corner of your monitor.

Obtain Support Information - Firefox Browser

You can manually generate a file by way of the Web GUI that contains troubleshooting information. You can save the file and send it to Oracle Customer Support.

  1. Access Support Information: System tab, Support Information.
  2. Click Support Information.
    The system displays the confirmation dialog.
  3. Click Confirm.
    The system generates the file.
  4. The browser asks you to do one of the following:
    The system generates and saves the file to the Download directory or to another location that you specify.