Unassign or Move Devices or Cloud Connectors Between Organizations

Administrators have the ability to transfer devices and Cloud Connectors between organizations and also can remove devices or Cloud Connectors from an organization if needed.

Context: When devices are moved, it triggers automatic updates to the associated Device Group, configurations, and applications based on the destination organization's settings.
Before You Begin:
  • To confirm the device or Cloud Connector's current organization, select the Inventory tab.
  • Identify the source and destination organizations by selecting the Organizations tab and navigating to the organizational hierarchy page
  1. Select the Inventory tab at the bottom of the screen to navigate to the Inventory page and select Devices or Edge Nodes from the drop-down list.
  2. Select the device or Edge Node you want to move.
  3. Click the More Actions icon and select either Move Devices or Move Edge Nodes.
    Either the Move devices or the Move Edge Nodes drawer opens.
  4. Select the destination organization for the device or Cloud Connector or select Unassigned to remove the device or Cloud Connector from its organization.
  5. Click Move to complete the move or Cancel to return to the Inventory page.

    Note:

    It may take a few minutes for the Oracle ECP to reflect the device move and up to 60 minutes for configuration and application updates to be available.
  6. Optionally, you can initiate an MDM refresh on the device to pull updates immediately.

    Note:

    An MDM refresh is used to pull updates immediately from Ivanti Neuron only. However, to push the configuration and application updates to devices can still take up to 60 minutes.