7.3 Customer Known Bug List
The following table lists the known bugs and the associated Customer Impact Statements.
Table 7-3 EAGLE Release 47.1 Customer Known Bugs (July 2024)
| Bug Number | SR | Severity | Title | Customer Impact |
|---|---|---|---|---|
| 35217617 | Y | 2 | IPSG ENETB cards are randomly booting after upgrade to 47.0.0.0.0-79.13.0 | In Release 47.1, on the VxWorks 6.9 IPSG GPL, E5-ENET-B cards could reboot or hang causing loss of traffic. Customer workaround is to re-flash the E5-ENET-B cards having issues with the BLMCAP flash GPL and load the IPSG application GPL (based on VxWorks 6.4). |
| 25665463 | Y | 3 | Rel46.5_128con:IPSG SLIC128 M2PA may boot silently (without obit) | In the rare case when the card may boot due to a workQPanic event (Bug 25764195) the card will not produce an obit, and will boot silently. No customer impact as obit data is for Oracle personnel use. |
| 26421059 | N | 3 | Rel46.6_CardObs-Support of SLAN measurements need to be removed | Some measurement command parameters and measurement registers related to the obsolete STP LAN feature are still present in the system. This may cause some minor confusion for operators. No operational impact. |
| 26739329 | N | 3 | HIPR2 - ALIGN LED does not turn AMBER when IMT BUS is inhibited. | The Alignment LED of a HIPR2 should change to and remain AMBER while the bus is inhibited as an effective aid for the operator to identify which bus is inhibited. However. occasionally, when the IMT bus is inhibited, a HIPR2 card may keep its Alignment LED colored GREEN. As a workaround, the bus can be allowed (ALW-IMT) and inhibited (INH-IMT) again to change the Alignment LED to AMBER. |
| 26763948 | N | 3 | R46.6_12k:sev1 Card 1113 Module scm_tps.c Line 3895 Class 01d0 Obs on OAM | rept-stat-iptps:history=yes command may
not print the output if uithrottle (stpopts parameter) is set to 9.
System Default value of uithrottle is 0.
Workaround: If
uithrottle (stpopts parameter) is currently set to 9, then set it to a
value less than 9.
|
| 27065051 | N | 3 | R46.6_ST:GTT traffic is getting dropped on IPSG32 card in congestion scenario | If MAXSLKTPS is reduced so that congestion is induced with current traffic on the link, the amount of traffic that will be passed will not be maxslktps but something significantly less or no traffic at all. Workaround: Change SLKTPS rate back to original value or reduce traffic to under maxslktps. |
| 27703349 | N | 3 | R46.6_ST:E1T1 link test failed in upg ph 2 during Upgrade to 46.6.0.0.0-73.18.0 | One or more E1T1 TDM signaling links may momentarily drop out (5 to 30 seconds) during Phase 2 of Upgrade. The event occurs only once per link. Links recover and normal operations continue. Mate STP should be able to handle traffic if this issue causes a linkset to go down briefly during the upgrade maintenance window. |
| 28185911 | N | 3 | LIM/SCCP card(s) denied SFAPP alm with new SFR MFC servc needs clarification | Operator needs to run the rept-stat-mfc
commands for SFAPP and SFR services or look at the measurements to
determine the service that is causing the alarm.
|
| 28253971 | N | 3 | Rel.46.7_DB_Exp:Sev1 rmtp_utl.c with lines 349 and 384 obsrvd during upgrade | These severity 1 issues may appear at end of the full DB download after a cold restart of a SCCP64 card. There is no known impact. |
| 29197515 | N | 3 | R46.5.1.10_FT: UAM 115 & 116 and UIM 118 & 119 are not getting generated with tpsalmtype=maxslktps for SLIC card | TPS alarms do not show when the card running the IPSG is a SLIC, and traffic crosses its threshold value when tpsalmtype is set to MAXSLKTPS. TPS alarms are generated correctly when tpsalmtype is set to RSVDSLKTPS. |
| 29378816 | N | 3 | R46.6.3: LINK LED for ports B & C are not working correctly if UDP\TCP connection is not configured for SIP\ENUM. | The LINK LEDs on ports B & C are illuminated green even when no UDP/TCP connections are provisioned for either port. |
| 29378828 | N | 3 | R46.6.3: LINK LED for PORT D is not working correctly for SLIC DEIR card | The colors of the LED (green/red) for the SLIC card, port D, when running the DEIR application are reversed from what they should be. That is, red when it should be green, and green when it should be red. |
| 29539191 | N | 3 | IDPR_Enh:Module mdb_srvs.c Line 369 observed on LIM card while executing ent-srvsel command with ANSI domain. | When SRVSEL entries of type ANSI and ITUN24 are configured with the same values of GTI, TT, NP, NAI, and SSN, cards may observe UAM 0034 "Card database is inconsistent" and report "Module mdb_srvs.c" severity 1 trouble. |
| 29873349 | N | 3 | copy-disk command failed to copy files from active to standby causing sev 1 dmshc_utl.c Line 1240 DMS Error | The copy-disk command may fail to transfer files as expected. Workaround: Retry the operations and the copy eventually succeeds at the second or third attempt. |
| 30431027 | N | 3 | R46.7:During upgrade multiple LIM cards did not return to IS-NR in less than 8 minutes | LIM cards will take a little longer than 8 minutes to return to IS-NR. |
| 31098175 | N | 3 | The FTP command with -a option is broken. | FTP with the -a option does not work. There is no impact
on traffic.
Workaround: Run two commands instead:
Use FTP without the -a option, then use the copy-tbl
command.
|
| 31186470 | N | 3 | 46.9:- clc_mgr.c, clc_utl.c and scm_ldr.c severity 1 are being observed on Eagle. | When a SLIC is flashed with the BLSLC64 GPL and the card is provisioned as IPS, the OAM attempts to load the IPSHC GPL to the card. The proper response of the OAM should be a notification that the card is flashed with an incompatible GPL, and not attempt to load the IPSHC GPL. If the card had been flashed with the BLSL932 GPL, the OAM would have loaded the correct GPL (IPSHC69) to the card, and the clc_mgr.c & clc_utl.c troubles would not occur. |
| 31492022 | N | 3 | Rel.46.9:Observed Severity 1 gldr_oamhc.c and gws_shr.c on standby OAM card while booting the EAGLE (INIT-SYS) | None |
| 31502030 | N | 3 | 46.9_CAT2_FT :- "UIM 1512 CAT2 IPSM to OAM Sync Completed" not displayed when Eagle is in simplex mode. | In Simplex mode, the subject UIM is not displayed during CAT2 synchronization. Synchronization completes successfully. No impact to customer operation in Duplex mode. |
| 31523686 | N | 3 | R46.9_ST_Upg: Sev 1 "sldmgr2.c" and Obits "adl_mgr.c" & "pmtc_mgr.c" were observed in phase 3 during major upgrade | With ample load on the IMT bus during an upgrade, a few cards may time-out waiting for their databases to be received from the OAM, and then boot once. The cards typically recover normally after that and become IS-NR after successfully reloading their databases on the second try. The impact is only the additional booting of the cards - there is no impact on the IMT bus. There is no impact on functionality after the upgrade completes. |
| 31647295 | N | 3 | R46.9_ST: Observing Module mfctmutl.c Line 1334 Class 01c3 Severity 1 on IPSG cards | A few ATI ack messages do not reach the SFAPP card when the card is congested under maximum load. The corresponding UC #1, #2, and #3 messages will not be applied, but the original message will still be processed. |
| 31858903 | N | 3 | Rel.46.9.1_ST:Severity 1 " md_os.c Line 531 Class 0001 " observed while major upgrade | During the upgrade phase 3, when IPSG card initializes, it may generate "md_os.c Line 531 Class 0001" severity 1 message in rare circumstances. There is no impact to the system. |
| 31948123 | N | 3 | R46.5.1.20_4PORT: Traffic is getting dropped without congestion on M2PA/M3UA link | If a two or four port IPSG card with 4 or fewer links configured has traffic above the card capacity (if allowed by sum of MAXSLKTPS of all links on the card which exceeds card capacity), the card may silently discard the excess traffic above the card capacity of 12K TPS without any congestion alarm. Workaround: Sum of MAXSLKTPS of all links on 4-port IPSG card should not exceed 12K TPS. Configure MAXSLKTPS same as RSVDSLKTPS whenever there is no specific reason for configuring MAXSLKTPS higher than RSVDSLKTPS. |
| 31959811 | N | 3 | R46.5.1.20_4PORT: Dynamic DB goes into inconsistent state after congestion is cleared on 4 Port | The DDB Inconsistent alarm will be observed when links get congested, followed by the route failure to a non-adjacent node. There is no traffic impact, and DDB alarm will be cleared in the next DDB audit. Workaround: The aud-data:type=ddb command can be executed if the alarm needs to be cleared immediately due to this particular issue. |
| 32001102 | N | 3 | Rel.46.5.1.20_FT:upg_drms.c and mdb_mtls.c severity 1 observed while performing major upgrade from eagle release 46.5.1.10.0-70.51.0 to 46.5.1.20.0-77.2.0 | No traffic impact. |
| 32028844 | N | 3 | Rel.46.5.1.20_FT:OA&M IP Security feature risk alarm not observed after major upgrade from eagle release 46.5.1.10.0-70.51.0 to 46.5.1.20.0-77.2.0 | No traffic impact. |
| 32056273 | N | 3 | Rel.46.5.1.20_FT:DB-DIFF observed on newly provisioned SFAPP card in LEARN/TEST mode | No traffic impact.
Workaround: There are two
workarounds:
|
| 32180217 | N | 3 | R46.5.1.20_4PORT:Severity 1 "radbvdcm.c" is observed on 4 Port SLIC IPSG | No traffic impact. |
| 32215034 | Y | 3 | DB Audit running for more time in 46.9.0 due to addition of CAT2 feature | Customers need to execute a system backup post upgrade and want to do this during the upgrade maintenance window. The increased DB audit time delays normal system administration up to 90 minutes. |
| 32523616 | N | 3 | R47.0_SCTP_FT: "ddl_mgr.c Line 3215" observed on SS7HC69 card during Upgrade phase 3 | There is an alarm "DDL Unstable" and Severity 1 from ddl_mgr.c on SS7HC69 card for a small duration during Upgrade Phase 3 due to watchdog timer expiry, which then starts DDL auto recovery and corrects itself. |
| 32599847 | N | 3 | Rel.46.9.1_ST:INIT-SYS causes DDB INCONSISTENT issue on IPSG/E1T1 card | INIT-SYS in not a normal operational command and is only used in emergency situations. Normally a customer would not attempt to initialize cards by application type. No impact unless cards could not be initialized and DDB normalized for each individual card if customer executed init-sys. |
| 32622846 | N | 3 | Rel46.9.1_ST: ATM links are taking around 20 mins to come IS-NR after initialization. | There is no impact, just a delay, but the links come up in service. However, this could impact future software upgrades if customers have many ATM cards/links. The upgrade may not complete during a standard maintenance window. |
| 32622893 | N | 3 | Rel.46.9.1_ST:Obit "Module restart.c Line 1590" observed on E1T1 card while inh/alw IMT bus | No Operational Impact on Eagle STP. |
| 32658642 | N | 3 | R47.0_ST: Individual link downtime due to upgrade is more than 4 minutes. | No known impact. |
| 32669927 | N | 3 | MASP goes isolated after FTP XFER is done to copy a gpl to OAM | No customer impact as customer would not be using the below command - pass:loc=xxxx:shellcmd="g_ftpxfer_debug=1" But rather the copy-gpl command. |
| 33074117 | N | 3 | R47.0 - rept-stat-gpl:gpl=blmcap doesn't show any data | No operational impact to Eagle STP. |
| 33156426 | N | 3 | R47.0_ST: chg-assoc is allowing configuration of assoc to exceed Assoc Buffer Space from Available Buffer Space | chg-assoc command allows configuration
of assoc to exceed association buffer size from available buffer space
on the card. This may result in the card getting into an auto-inhibited
state. However, ent-assoc command has a check to verify the available
buffer space when association is created.
|
| 33252307 | N | 3 | R47.0_ST: M3UA link is catering traffic more than its configured maxslktps if maxslktps is less than 200 | The M3UA links will cater more traffic if its configured MAXSLKTPS is less than 200. Workaround: Do not configure MAXSLKTPS less than 200 for M3UA links. |
| 34144341 | N | 3 | R47.0_ENUM:Obit "Module mcc_queue.c Line 1207"/ "restart.c Line 1608 observed while inh-alw Enum/SIP card. | No Traffic Impact. |
| 34432889 | N | 3 | R47.0_ST:mfcfctmr.c sev1 , restart.c and ath_vxw.c obits observed during major upgrade | The target card may take longer to return to In-Service as flashing will be reattempted on the card automatically by the upgrade script. The severity 1 mfcfctmr.c will stop once the upgrade is completed. |
| 34433086 | N | 3 | R47.0_Eng79_ST: Recovery C : Observed Sev1 scm_utl3.c on E5OAMs, and OBIT ath_vxw_mgr. on SLIC MCPM and ENETB IPSG cards | Customer impact is minimal as occurrence is during software upgrade. |
| 34478849 | N | 3 | R47.0_Eng79_ST: Recovery C : Observed Sev1s scm_mcp.c Line 459, meau.c Line 2537 and meau.c Line 2233 once | Severity 1 troubles "Module scm_mcp.c" and "Module meau.c" will be observed only during the rollback to the source release from EAGLE 47.0 and will stop once the rollback of Measurement network cards i.e., MCPM cards, are completed. No traffic impact. |
| 34527548 | N | 3 | R47.0_ST: Observed severity 1, im_tar.c Line 2315 Class 01c3 and fim_mgr.c Line 2106 Class 01c3 on SLIC IPSM card during incremental upgrade phase 2. | No impact to customer traffic or card flash operations. |
| 34528313 | N | 3 | R47.0_ST: Observed severity 1, slog_utl.c Line 644 Class 01c7 during incremental upgrade phase 3. | No impact to customer traffic. |
| 34537451 | N | 3 | R47.0_Eng79_ST: Recovery C: observed Severity1 gdl_load.c on 2 sccp cards and scrc.c on SFAPP cards | No loss of service or impact to customer traffic. |
| 34569853 | N | 3 | R47.0_Eng79_ST: Flash activation not completed for a complete LIM set cards as part of upgrade | Upgrade may require manual intervention and as a result may go outside of the expected customer maintenance window. |
| 35148389 | N | 3 | R47.1_DEIR_FT:LINK1 LED turn red when IP port not configured | "There is no impact on traffic or any functionality. The issue is observed on a DEIR card with the LINK1 LED being lit RED when cable is connected but the IP port is not configured. After the IP port is configured the LINK1 LED will display the proper LED status." |
| 35328317 | N | 3 | R47.1_ST: USB detection gets stopped after execution of few commands. | There is no traffic loss because of this issue. These are debug commands that should only by used by Oracle. |
| 35401770 | N | 3 | R47.1_ST: Observed UIM 0084 UNSUPPORTED OUTPUT and Sev1 Module scm_uam.c on active OAM | Customer will observe "severity1 from scm_uam.c" when cards are flashed and allowed during upgrade along with unexpected IP connection failure UAMs "0084 UNSUPPORTED OUTPUT". These will clear after the upgrade is completed. |
| 35629935 | N | 3 | R47.0.0.1.0_MR: Observing Module rtpc.c Line 1135 Class 01b2 Severity 1 on enetb IPSG card | This severity 1 trbl from Module rtpc.c is reported when the destination point code is unreachable. This is the only impact. |
| 35694509 | N | 3 | R47.1_ST:Observing severity1 t4v_msg.c from line 937 and 939 on SCCP cards | When a system is configured for GTT only and there is no EPAP/ELAP feature activated, this severity 1 trbl is reported from Module t4v_msg.c when the card is initialized. This is the only impact. |
| 35772509 | N | 3 | R47.1_ST: Module ttt_grp.c Line 296 Class 01c3 Severity 1 observed on OAM when RW mismatch alarm is observed | No traffic or user impact. The Severity 1 is observed when it's been raised multiple times and in one of the instances the alarm group for the alarm is found incorrect. |
| 35772576 | N | 3 | R47.1_ST: Module mfctkapi.c Line 3944 Class 01c3 Severity 1 observed on SCCP cards | No impact on the traffic and functionality of the application. This generally happens when there is high traffic received on the card which marks MFC service in flow control. |
| 35826411 | N | 3 | R47.1_ST: Severity1 "ecam_utl.c", "gpluoam2.c" and "aud_oam.c" observed after executing "act-upgrade:action=getrel" command | No impact on the functionality or any traffic. This severity 1 trbl observed was due to timeout of a few requests that the OAM made, but causing no impact, informational only. |
| 35850604 | N | 3 | R47.1_ST: Recovery C:Observed Severity1 trp.c on SCCP card. | There is no system impact. This is an informational severity 1 trbl. Oracle will lower this "Module trp.c Line 600" trbl to a severity 2 in a future release. |
| 35878922 | N | 3 | R47.1_OBIT "Module restart.c Line 1608 Class 0001" is observed on SIP and ENUM cards while warm restart. | When a SIP / ENUM card is initialized with data=persist parameter, it should warm restart. If issue is observed instead of a warm restart, the card cold restarts. The only impact is that the card takes a few minutes more to come up as it downloads RTDB data. |
| 35883825 | N | 3 | R47.1_ST: Severity1 "tklcsens.c Line 2615 and 5494" observed when IPSG card having port A and C/D is initialized | There is no functionality impact due to these severity 1 trbls, the correct static route is getting populated in route table (netstat -r). |
| 35937011 | N | 3 | R47.1_ST: DB Inconsistent and Severity 1 "radb_ip.c observed on SFLOG and IPSM card when static route is entered | "If a static IP route for an IPSM card is deleted, this
will cause the card to go into a DB-DIFF state. This can be resolved by
initializing the IPSM card.
Routes are generally deleted on IPSM cards when there is a change in the local network which may or may not require a new route to be added. If the local IP is changed then the card must be inhibited which then resets the netstat table and resolves the DB-DIFF state. |
| 26938777 | N | 4 | R46.6_E1T1_SLIC_Enh:Unable to provision 3rd HSL on empty card location . | A SLIC card needs be inserted in the slot before more than 2 HSLs can be provisioned for the E1T1 location. |
| 29408928 | N | 4 | R46.6.3_FT: Incorrect Eagle version is shown in UNIX and LINUX FTRA GUI when CSV files are created and FTRA is completed | FTRA may display incorrect EAGLE release version on the GUI when providing information about generated CSV files upon completion. However, the version mentioned inside the generated CSV files is correct. |
| 30212669 | N | 4 | Observed pmtc_mgr.c Line 942 during Phase 3 of upgrade | Software upgrade process - Observed pmtc_mgr.c Line 942 during Phase 3 of upgrade |
| 30914993 | N | 4 | DRMS Init duration has doubled | The time to initialize DRMS has increased by 3 minutes, which means that an OAM will take 3 more minutes to come IS-NR, or go to duplex mode. |
| 31567725 | N | 4 | 46.9 Visualization - LEDs for port C on SCCP and SFAPP cards do not match requirement | The link LED of port C remains off on SFAPP application cards, even with active connections. The link LED of port C remains GREEN even with no active connections, when it should be RED on SCCP application cards. |
| 31646563 | N | 4 | R46.9_ST: oamhc_init.c Severity 1 with lines 3018 and 3021 is being observed on active OAM | There is no loss of service. Debug output will not be available. |
| 31720285 | Y | 4 | Eagle 46.9 ST upgrade phase 0 Module scm_uam.c Line 6777 Class 01b2 Severity 1 generated every minute | No known impact. |
| 32012916 | N | 4 | Rel.46.9.1_ST: Derived TPS not displayed correctly for 128 links | The "rept-stat-iptps" command with tpscost parameter as yes may report incorrect derived TPS. There is no traffic impact or functionality loss due to this issue. |
| 33629173 | N | 4 | R46.9.4_ST: observed OBIT Module ath_vxw_mgr. during flashing of E1T1/ATM EPMB card and Sev1 fst_mgr.c Line 3351 on Active E5OAM during phase 3 | No impact to the system, upgrade completed successfully and the cards reporting the OBIT came back into service with no impacts seen to the card functionality and no traffic impact was seen either. |
| 34155082 | N | 4 | R47.0_Eng79_Defensics: continuously observing tk_pool_buff Severity 1 from Line 3543 on ENETB IPSG69 card even after completing sctp server test suite. | No impact to customer traffic. |
| 34307478 | N | 4 | R47.0_ST:Module ath_ipscp.c Line 1901 Class 01b1 Severity 1 observed while GTT enabled IPSG cards are initialised | Severity 1 ath_ipscp.c is observed when IPSG+GTT card is rebooted. No traffic/system Impact. |
| 34517636 | N | 4 | Excess acknowledge delay observed on SLIC M2PA above 32 associations | Link failures will impact customer traffic. Problem is only seen when traffic exceeds 9300TU. |
| 34527242 | N | 4 | rept-stat-iptps is showing incorrect output for IPSG69 ENETB card and SLIC card | rept-stat-iptps output will not display correct TPS values which can impact troubleshooting. No impact on customer traffic. |
| 34587506 | N | 4 | R47.0_Eng79_ST: Observed sev1 ddl_mgr.c Line 1114 on multiple cards(sscp64, ss7hc69, ipsg69) once during upgrade phase 3 | Severity 1 trbl reported from ddl_mgr.c line 1114 is raised when network card's DDL status changes from DDL UNSTABLE to DDL STABLE and it is able to crossload from other network cards. There is no loss of service in this scenario. |