1. EAGLE ENUM User's Guide
  2. Maintenance

6 Maintenance

This chapter describes the maintenance information available from the EAGLE ENUM Mobile Number Portability and Tier One Address Resolution feature. The information includes status, alarms (UAMs), and information messages (UIMs).

6.1 Alarms

Refer to Unsolicited Alarm and Information Messages Reference for descriptions and corrective procedures for alarms related to EAGLE features and functions.

For descriptions of and corrective procedures for MPS-related alarms, refer to Alarms and Maintenance Guide for EAGLE Application Processor.

This section lists new Unsolicited Alarm Messages (UAMs) used to support the EAGLE ENUM Mobile Number Portability and Tier One Address Resolution feature.

Table 6-1 Unsolicited Alarm Messages

UAM Text Description Severity Output Group
084 IP Connection Unavailable IP Connection Unavailable Major LINK
085 IP Connection Available IP Connection Available Normal LINK
120 ENUM SYSTEM is not available The system has no ENUM card which is Active/IS-NR. Critical SYSTEM
121 ENUM SYSTEM is available The number of active ENUM cards (IS-NR state) are equal to or more than half the configured ENUM cards. Normal SYSTEM
122 ENUM SYSTEM normal, card(s) abnormal The number of active ENUM cards (IS-NR state) are less than half the configured ENUM cards. Major SYSTEM
123 ENUM SYSTEM is removed All ENUM cards are deleted from the system. Normal SYSTEM
124 ENUM Threshold -Level 1 exceeded CONGLVL1 of ENUM card capacity has been exceeded. Minor CARD
125 ENUM Threshold -Level 2 exceeded CONGLVL2 of ENUM card capacity has been exceeded. Major CARD
126 ENUM Threshold Condition cleared Congestion was cleared on ENUM card. Normal CARD
127 ENUM card capacity exceeded ENUM Card capacity has been exceeded. Critical CARD
129 ENUM Card TPS normal ENUM card capacity is normal Normal CARD
132 Loading failed: table not found Table not found during loading Major CARD
133 Loading failed: data read Error Unable to read data from Table Major CARD
134 Loading failed: bad checksum returned Bad Checksum is returned for the table Major CARD
135 Loading failed: GPL load timeout GPL Loading Timer is expired Major CARD
136 Loading failed: data load timeout Data Loading Timer is expired Major CARD
137 Loading failed: invalid GPL Invalid GPL is encountered while loading Major CARD
138 Loading failed: GPL format error Error in GPL Format Major CARD
142 System release alarm cleared Alarm is cleared for System Release Normal SYSM
143 System release GPL(s) not approved GPL is not approved Minor SYSM
144 System release version unknown Release version is unknown Minor SYSM
231 ELAP Operating in Simplex Mode Cleared ELAP Operating in Simplex Mode Cleared Normal MPS
250 MPS available MPS is available now Normal MPS
261 MPS unavailable MPS is down Critical MPS
302 Cooling Fan Failure Cooling Fan faced Failure Minor SYSM
303 Cooling Fans Normal Cooling Fans is Normal Normal SYSM
370 Critical Platform Failure(s) Critical Platform Failure(s) Critical MPS
371 Critical Application Failure(s) Critical Application Failure(s) Critical MPS
372 Major Platform Failure(s) Major Platform Failure(s) Major MPS
373 Major Application Failure(s) Major Application Failure(s) Major MPS
374 Minor Platform Failure(s) Minor Platform Failure(s) Minor MPS
375 Minor Application Failure(s) Minor Application Failure(s) Minor MPS
400 Alarm cleared by deleting card Alarm cleared by deleting card Normal CARD
409 Clock configuration corrected Clock configuration corrected Normal CLCK
422 Insufficient extended memory Insufficient extended memory Major CARD
423 Card reload attempted Card reload attempted Normal CARD
441 Incorrect MBD – CPU Incorrect MBD – CPU Major CARD
442 RTDB database capacity is 90% full RTDB is 90% full Critical CARD
443 RTDB database is corrupted RTDB database is corrupted Major CARD
444 RTDB database is inconsistent RTDB database is inconsistent Minor CARD
445 RTDB database has been corrected RTDB database has been corrected Normal CARD
446 RTDB database capacity is 80% full RTDB database capacity is 80% full Major CARD
447 RTDB database capacity alarm cleared RTDB database capacity alarm cleared Normal CARD
448 RTDB database is incoherent RTDB database is incoherent Minor CARD
449 RTDB resynchronization in progress RTDB resynchronization in progress Major CARD
451 RTDB reload is required RTDB reload is required Major CARD
47 Card type not valid for application Card/Application type mismatch Major CARD
537 Ethernet error threshold exceeded Ethernet error threshold exceeded Major LINK
538 Ethernet error threshold cleared Ethernet error threshold cleared Normal LINK
539 Ethernet Interface Down Ethernet Interface Down Major LINK
540 Ethernet Interface Up Ethernet Interface Up Normal LINK
570 Incompatible flash image for sys rel Incompatible flash image for sys release Major CARD
629 ENUM Card TPS normal ENUM card capacity is normal. Normal CARD

6.2 UIMs

This section lists new Unsolicited Information Messages (UIMs) used to support the EAGLE ENUM Mobile Number Portability and Tier One Address Resolution feature. Refer to Unsolicited Alarm and Information Messages Reference for complete descriptions of all UIM text and formats.

Table 6-2 Unsolicited Information Messages

UIM Text Description Output Group
1120 TRBL Queue is full: elements overwritten TRBL queue is full SYSM
1187 Table Checksum Mismatch There is a mismatch in Table Checksum SYSM
1188 DB Subset Checksum Mismatch There is a mismatch in DB Subset Checksum SYSM
1194

IP connection Refused, RHOST mismatch

 IP connection is Refused as the RHOST is mismatched SYSM
1238 Full database reload initiated Full database reload is initiated CARD
1321 EAGLE RTDB Birth date Mismatch RTDB Birth date is mismatched SYSM
1322 EAGLE RTDB Levels Invalid RTDB Levels are Invalid SYSM
1323 EAGLE/Elap TN Quantity Mismatch EAGLE/Elap TN Quantity is Mismatch SYSM
1324 EAGLE/Elap NPANXX Quantity Mismatch EAGLE/Elap NPANXX Quantity is Mismatched SYSM
1325 EAGLE/Elap LRN Quantity Mismatch EAGLE/Elap LRN Quantity is Mismatch SYSM
1326 EAGLE RTDB Depth Alert EAGLE RTDB Depth Alert SYSM
1331 IP Route Table Entry Conflict There is conflict in IP Route table SYSM
1463 ENUM connection established ENUM connection has changed to an IS-NR state. LINK
1464 ENUM connection terminated ENUM connection is no longer established. LINK
1465 ENUM card exceeded threshold TPS The ENUM card TPS is equal to or more than 4000. CARD
1466 ENUM Dflt Prof & query type mismatch Default ENUM Profile response type and incoming query type do not match. APSS
1467 ENUM msg decode failed ENUM message validation fails. APSS
1468 ENUM rcvd invalid msg ENUM query was received with unsupported field values. APSS
1469 ENUM request rejected ENUM request was rejected coming from invalid IP addresses. APSS
1471 ENUM matching prof for qry not found ENUM Profile Table is missing entry of matching ENUM query type. APSS

6.3 Thermal Management Parameters

The ENUM card supports thermal monitoring to protect the temperature-sensitive hardware components. The processor on the ENUM card can overheat as a result of high ambient temperature or airflow blockage. If the junction temperature increases above operating limits, the CPU halts and the ENUM card shuts itself down to prevent permanent, catastrophic damage. In the event of thermal shutdown all processor activity ceases.

To minimize data loss due to overheating, a graceful shutdown is implemented to detect and alert the user to the increasing thermal conditions. When the CPU temperature rises above nominal range and exceeds a thermal threshold (Temperature Level 1), a major alarm is raised against the ENUM card. If the temperature continues to increase and exceeds a second thermal threshold (Temperature Level 2), a critical alarm is raised against the ENUM card and traffic processing is stopped. When the second thermal threshold is exceeded, the application is notified from the operating system. The state of card will transition to the IN-ANR Restricted state. Table 6-3 shows the thermal events, actions, and alarms.

After the temperature decreases below the Temperature Level 2 threshold, the raised critical alarm is cleared and the corresponding major alarm is raised. When the temperature returns to its nominal range (below Temperature Level 1), a clearing alarm will be raised for the ENUM card and the ENUM card resumes traffic processing. These thermal thresholds (Temperature Level 1 and Temperature Level 2) are user-configurable using the chg-thm-alm command.

Table 6-3 Thermal Management Parameters

Board Temperature Actions / Clearing Condition UAM
Temperature Level 1 Exceeded on ENUM card; Major Major alarm UAM 0078 raised on ENUM card 0078 Card temperature exceeds nominal lvl:T1
Temperature Level 2 Exceeded on ENUM card; Critical Critical alarm UAM 0077 raised on ENUM card; State of ENUM card transitions to IS-ANR/Restricted 0077 Card temperature is at critical lvl:T2
Temperature abated (cooling below Temp Level 2 but at level 1) Major alarm UAM 0078 raised on ENUM card; State of ENUM card transitions to IS-NR/Active 0078 Card temperature exceeds nominal lvl:T1
Temperature abated (cooling below Temp Level 1) Major alarm UAM 0078 cleared 0079 Card temperature again at nominal level