EDR Suspense Reasons

About Suspense Reasons

This chapter shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending event data records (EDRs). The information in this table is derived from several different source files and is much easier to understand in this format.

You can change this mapping or add your own error messages as appropriate for your BRM implementation. For information on how to add to or change these messages, see "Changing the List of Suspense Reasons and Subreasons".

Pipeline Manager Suspense Reasons

Table 9-1 shows the default mapping between BRM error messages and Suspense Manager reasons for suspending event data records (EDRs).

Table 9-1 Pipeline Manager Errors

BRM Error Message	Suspense Reason String	Suspense Subreason String
ERR_INPUT_MAPPING_FAILED	Batch rating engine processing error	Record mapping error
ERR_TRANSFER_CUTOFF_VIOLATED	Batch rating engine processing error	Record mapping error
ERR_INCORRECT_FILLER_LENGTH	Batch rating engine processing error	Record mapping error
ERR_CANNOT_JOIN_EVENT_HANDLER_PROC	Batch rating engine processing error	Record mapping error
ERR_INVALID_RECORD_NUMBER	Batch rating engine processing error	Record mapping error
ERR_INVALID_FIRST_CALL_TIMESTAMP	Batch rating engine processing error	Record mapping error
ERR_INVALID_LAST_CALL_TIMESTAMP	Batch rating engine processing error	Record mapping error
ERR_A_CUSTOMER_NOT_FOUND	Customer data error	Customer error
ERR_NO_SPLITTING_PERFORMED	Splitting error	Splitting error
ERR_ADD_DATABLOCK	Batch rating engine processing error	Batch rating engine processing error
ERR_DATABASE	Batch rating engine processing error	Database error
ERR_RATEPLAN_NOT_FOUND	Rating error	Invalid charge
ERR_INSUFFICIENT_MEMORY	Batch rating engine processing error	Insufficient memory

DAT_Account Suspense Reasons

Table 9-2 shows the default mapping between BRM error messages and Suspense Manager reasons when the DAT_Account module suspends EDRs.

Table 9-2 DAT_Account Errors

BRM Error Message	Suspense Reason String	Suspense Subreason String
ERR_BALANCE_GROUP_UPDATE	Customer data error	Internal error
ERR_BILL_INFO_UPDATE	Customer data error	Internal error
ERR_MAPPING_TABLE_UPDATE	Customer data error	Internal error
ERR_CUSTOMER_LOGIN_NOT_FOUND	Customer data error	Customer error
ERR_CUSTOMER_LOGIN_SERVICE_NOT_FOUND	Customer data error	Customer error
ERR_CUSTOMER_LOGIN_ACCOUNT_NOT_FOUND	Customer data error	Customer error
ERR_SERVICE_NOT_CONFIGURED	Customer data error	Customer error
ERR_CUSTOMER_SERVICE_NOT_FOUND	Customer data error	Customer error
ERR_CUSTOMER_EDR_PARSING	Customer data error	Customer error
ERR_CUSTOMER_LOGIN_NOT_VALID_FOR_TIME	Customer data error	Customer error
ERR_CUSTOMER_NO_VALID_PRODUCT	Customer data error	Customer error
ERR_CUSTOMER_NO_VALID_PRODUCT_RATING	Customer data error	Customer error
ERR_CUSTOMER_INVALID_ITEM_POID	Customer data error	Customer error
ERR_INVALID_OUTPUT_STREAM	Customer data error	Customer error
ERR_CUSTOMER_LOGIN_INTERNAL_ERROR	Customer data error	Internal error
ERR_ACCRT_MESSAGE	Customer data error	Internal error
ERR_NOT_IMPLEMENTED	Customer data error	Internal error

FCT_AggreGate Suspense Reasons

Table 9-3 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-3 FCT_AggreGate Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_NO_DEPENDENT_CLASS_DEFINED	Record aggregation error	Aggregation error
ERR_EDR_ITERATOR_FAILURE	Record aggregation error	Aggregation error

FCT_BalancePlugIn Suspense Reasons

Table 9-4 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-4 FCT_BalancePlugIn Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_BALANCE_NOT_FOUND	Billing record error	Failed to add discount balance info

FCT_CallAssembling Suspense Reasons

Table 9-5 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-5 FCT_CallAssembling Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_CHAIN_REFERENCE_MISSING	Call assembling error	Call assembling error
ERR_INVALID_STATE_INDICATOR	Call assembling error	Call assembling error
ERR_REJECTED_EDR_NOT_IN_WORKFILE	Call assembling error	Call assembling error
ERR_EDR_ALREADY_CLOSED	Call assembling error	Call assembling error

FCT_CustomerRating Suspense Reasons

Table 9-6 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-6 FCT_CustomerRating Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_CUSTOMER_NOT_FOUND	Rating error	Customer rating error
ERR_RATEPLAN_NOT_DEFINED	Rating error	Customer rating error

FCT_Discount Suspense Reasons

Table 9-7 shows the default mapping between BRM error messages and Suspense Manager reasons for EDRs suspended by the FCT_Discount module.

Table 9-7 FCT_Discount Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_INVALID_GRANT_TYPE	Discount processing error	Discount processing error
ERR_PLUGIN_INVALID_STATE	Discount processing error	Discount processing error
ERR_EDR_ITERATOR	Discount processing error	Discount processing error
ERR_EDRPACK_NOT_READY_DSC	Discount processing error	Discount processing error
ERR_BEGIN_EDR	Discount processing error	Discount processing error
ERR_COMMIT_EDR	Discount processing error	Discount processing error
ERR_CANCEL_EDR	Discount processing error	Discount processing error
ERR_ROLLBACK_EDR	Discount processing error	Discount processing error
ERR_CANCEL_DEMANDED_EDR	Discount processing error	Discount processing error
ERR_BEGIN_DSC_TRANSACTION	Discount processing error	Discount processing error
ERR_END_DSC_TRANSACTION	Discount processing error	Discount processing error
ERR_DSC_CONF_NOT_FOUND	Discount processing error	Discount processing error
ERR_INVALID_THRESHOLD_TYPE	Discount processing error	Discount processing error
ERR_INVALID_DISCOUNT_TYPE	Discount processing error	Discount processing error
ERR_DISCOUNT_DETACH_MODULE	Discount processing error	Discount processing error
ERR_ACCOUNT_COMMIT_RESTART	Discount processing error	Discount processing error
ERR_ACCOUNT_PREPARECOMMIT	Discount processing error	Discount processing error
ERR_ACCOUNT_COMMIT	Discount processing error	Discount processing error
ERR_ACCOUNT_CANCEL	Discount processing error	Discount processing error
ERR_ACCOUNT_ROLLBACK	Discount processing error	Discount processing error
ERR_NO_ACCOUNT_BALANCE_ERROR	Discount processing error	Discount processing error
ERR_CANNOT_COMPILE_SCRIPT	Discount processing error	Discount processing error
ERR_CURRENCY_RESID_NOT_FOUND	Discount processing error	Discount processing error
ERR_INVALID_BASE_AMOUNT	Discount processing error	Discount processing error
ERR_INVALID_BASE_EXPR	Discount processing error	Discount processing error
ERR_INVALID_COND_AMOUNT	Discount processing error	Discount processing error
WRN_INVALID_DRUM_AMOUNT	Discount processing error	Discount processing error
ERR_INVALID_THRESHOLD_AMOUNT	Discount processing error	Discount processing error
ERR_REJECT_EDR	Discount processing error	Discount processing error
ERR_EXPR_REF_CP	Discount processing error	Discount processing error
ERR_GETTING_BG_ID	Discount processing error	Discount processing error

FCT_EnhancedSplitting Suspense Reasons

Table 9-8 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-8 FCT_EnhancedSplitting Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_NO_SPLITTING_ENTRY	Splitting error	Splitting error

FCT_ExchangeRate Suspense Reasons

Table 9-9 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-9 FCT_ExchangeRate Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_EXCHANGERATE_BRK_HEADERDATE	Rating error	Exchange rate error
ERR_EXCHANGERATE_FILEDATE_NOT_EXIST	Rating error	Exchange rate error
ERR_EXCHANGERATE_NOT_FOUND	Rating error	Exchange rate error

FCT_MainRating Suspense Reasons

Table 9-10 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-10 FCT_MainRating Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_RATEPLAN_VERSION_ID_NOT_FOUND	Rating error	Invalid charge
ERR_RATEPLAN_VERSION_DATE_NOT_FOUND	Rating error	Invalid charge
ERR_TIMEMODEL_NOT_FOUND	Rating error	Invalid time model or time zone
ERR_RATE_PRICEMODEL_NOT_FOUND	Rating error	Invalid pricing
ERR_TIMEZONE_NOT_FOUND	Rating error	Invalid time model or time zone
ERR_PRICEMODEL_NOT_FOUND	Rating error	Invalid pricing
ERR_PRICEMODEL_RUM_NOT_FOUND	Rating error	Invalid pricing
ERR_PRICEMODEL_STEP_NOT_FOUND	Rating error	Invalid pricing
ERR_PRICEMODEL_CONFIG_NOT_FOUND	Rating error	Invalid pricing
ERR_INVALID_ADDON_TYPE	Rating error	Other main rating error
ERR_RUM_GROUP_NOT_FOUND	Rating error	Other main rating error

FCT_PreRating Suspense Reasons

Table 9-11 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-11 FCT_PreRating Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_RATEPLAN_NOT_A_NUMBER	Rating error	Invalid charge
ERR_RATEPLAN_TYPE_INV	Rating error	Invalid charge
ERR_RATEPLAN_VERSION_NOT_FOUND	Rating error	Invalid charge
ERR_NO_RATEPLAN	Rating error	Invalid charge

FCT_Tadig2PlmnPlugIn Suspense Reasons

Table 9-12 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-12 FCT_Tadig2PlmnPlugIn Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_TADIG_NOT_FOUND	Mapping problem	TADIG to PLMN map error

CIBER Suspense Reasons

Table 9-13 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-13 CIBER Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_CIBER_RET	Roaming records error	CIBER record error

Tap Suspense Reasons

Table 9-14 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-14 Tap Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_TAP3_RET	Roaming records error	TAP record error

FCT_AccountRouter Suspense Reasons

Table 9-15 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-15 FCT_AccountRouter Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_JOB_AMT_MIGRATION	Internal suspension	Account being migrated

FCT_TriggerBill Suspense Reasons

Table 9-16 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-16 FCT_TriggerBill Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_TRIGGER_BILLING	Internal suspension	Awaiting billing of account

FCT_Account Suspense Reasons

Table 9-17 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending EDRs.

Table 9-17 FCT_Account Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_JOB_RERATING_ACCOUNT	Internal Suspension	Account usage being re-rated

FCT_Filter_Set Suspense Reasons

Table 9-18 shows the default mapping between various BRM error messages and Suspense Manager reasons for suspending event data records (EDRs).

Table 9-18 FCT_Filter_Set Errors

BRM Error Messages	Suspense Reason String	Suspense Subreason String
ERR_INVALID_DISCOUNT_ID	Filter set error	Invalid Discount ID
ERR_INVALID_PRODUCT_ID	Filter set error	Invalid Product ID

9 EDR Suspense Reasons