Home Industries Communications Billing and Revenue Management 15.1 Oracle Communications Billing and Revenue Management 15.1 Manage Customers Overview Learn About Customer Management Use Billing Care to Manage Customers Use Self-Care Manager to Manage Customers Manage Customer Accounts Set Account Creation Options Collect Information About Customers Handle Customer Credit Cards During Account Creation Manage Customer User Names and Passwords Change Account and Service Statuses Backdate Subscription Actions Manage Customer Purchases Manage Customer Contracts Manage Purchased Charge Offers Manage Purchased Discount Offers Manage Purchased Bundles Transition Customers to Another Bundle or Package Send Messages to Customers Send Welcome Messages to Customers Send Emails to Customers Automatically Send Messages Through External Notification Applications Manage Customer Groups Manage Account and Bill Unit Hierarchies Manage Charge and Discount Sharing Groups Manage Product and Discount Sharing Groups Manage Balance Monitoring Groups Manage Profile Sharing Groups Manage Service Groups Manage Wholesale Billing Accounts Manage Customer Data Create Business Profiles Record Login Failures Mask Sensitive Customer Data Validate Account Data
