1. Service Requests in DB

This lists the SRQs currently resident in the ASAP database. It details the order ID, status, priority, due date, parent order, batch group, etc.

2. In Proc Requests Summary

This lists the number of requests currently in progress in the ASAP database (this is determined to be orders in a Loading or In Progress state).

3. In Proc Requests Details

This lists details of any work orders currently in progress within the SARM.

4. Work Order Queue Summary

This details the number of orders in each of the SARM order queues and includes:

• Ready Queue – Orders currently in progress.

• Rollback Queue – Orders currently being rolled back.

• Auto Held Queue – Orders that are being held by the SARM and not released for some reason.

5. Work Order Queue Details

This provides the order details of each order in the SARM work order queues. Such queues are global to the SARM.

6. Work Order Lock States

This lists the orders in progress and their respective lock states. Generally, an in progress order will have a local lock. Only in the high availability configuration will orders be remotely locked.

7. ASDL/NE Queue Summary

This is one of the most commonly used utilities. It provides summary details about each NE in the system including:

• NE, technology and software load

• NEP managing the NE

• Current state of the NE Down, Connecting, Available, Maintenance, Disabled

• Whether the throughput of the NE is throttled to the configured throughput value

• The configured throughput value

• Time estimate (sec.) for ASDL processing to that NE

• Number of ASDLs pending to that NE (in a prioritized queue)

• Number of ASDLs currently in progress, the number of connections open to that NE

• The number of ASDLs waiting to be retried to that NE.

8. ASDL/NE Queue Details

This provides details about each ASDL in the Pending, In Progress and Retry ASDL queues for each NE in the system.

10. Enable/Disable Entire NE

This utility facilitates the enabling/disabling of an entire NE from the SARM perspective. If a NE is disabled, then the SARM will hold all ASDLs queued to that NE in the ASDL pending queue for that NE.

In general, a NE is disabled for administrative purposes. It must be manually enabled for ASDLs to be transmitted to the NEP managing the NE. The current status of a NE may be viewed using option 7, "ASDL/NE Queue Summary."

12. List NEs over Err Thresh

This option allows you to view any NE/ASDL combinations that have been automatically disabled after the consecutive error threshold for that NE/ASDL was exceeded. The error threshold for a NE and ASDL combination may be specified in the ASAP error threshold database table.

13. Enable NE/ASDL over Thresh

This option allows you to logically enable NE/ASDL combinations that were logically disabled by the error threshold mechanism.

18. Set NE instance throughput

This option allows you to set the NE instance throughput value, which controls the minimum time in milliseconds an ASDL/transaction takes on an NE. A value of 0 disables NE instance throughput.

60. Clear Alarms

This option allows you to enter an alarm code and a number of hours as parameters. Alarms matching the alarm code that are older than the number of hours specified are cleared.

Use "%" as a parameter to clear all alarms.

107. Change Server Diag Level

This option allows you to dynamically change the diagnostic level of an application server when it is running. For more information on diagnostic levels, see ASAP System Administrator's Guide.

This change only has effect as long as the server is running. Upon restart, it assumes the diagnostic level specified in the database configuration.