1. EAGLE Application Processor Release Notes
  2. Oracle References and Services

8 Oracle References and Services

This chapter describes how to obtain help, where to find related documentation, and provides other general information.

8.1 Product Support

The information in this document addresses the product releases that are currently covered under Premier Support and also some product releases that are no longer covered under Premier Support. See Lifetime Support for your Oracle Application Unlimited Products on the Applications Unlimited Lifetime Support web page for support information.

Refer to the Release Notes of each product release for information related to supported upgrade paths.

8.2 Locate Product Documentation on the Oracle Help Center Site

Oracle Communications customer documentation is available on the web at the Oracle Help Center (OHC)Oracle Help Center (OHC) site. You do not have to register to access these documents. Viewing these files requires Adobe Acrobat Reader, which can be downloaded at http://www.adobe.com.

  1. Access OHC.
  2. Click Industries > Communications. The Communications Documentation page appears.
  3. Under Signalling and Policy header, select EAGLE.
    The list of entire documentation set for EAGLE Product Line and releases appears.
  4. Click on your Product and then the Release Number.
    A list of the entire documentation set for the selected product and release appears.
  5. To download a file to your location, right-click the PDF link, click Save Target As (or similar command based on your browser), and save to a local folder.

8.3 Locate Product Release Software on the Oracle Software Delivery Cloud Site

Oracle Communications software is available for electronic download at the Oracle Software Delivery Cloud site, https://edelivery.oracle.com. Only authorized customers with a valid password may download software from the site.

For directions on downloading the software and other information about using this site, click FAQ in the top right corner.