26 Configuring the Process Integration for Customer Management
This chapter describes how to configure the process integration for customer management in the Oracle Application Integration Architecture (Oracle AIA) Oracle Communications Order to Cash pre-built integration (the integration.
About Configuring the Process Integration for Customer Management
Configuring the process integration for customer management includes:
-
Working with domain value maps (DVMs) and cross-references.
-
Handling error notifications.
-
Setting Oracle AIA configuration properties.
This chapter assumes that you have already installed Oracle Communications Billing and Revenue Management (BRM) and Siebel CRM. See the Oracle AIA software compatibility matrix available from My Oracle Support for information about required versions and patches.
Working with Domain Value Maps for Customer Management
DVMs are a standard feature of the Oracle SOA Suite that enable you to equate lookup codes and other static values across applications, for example, FOOT and FT or US and USA.
DVMs are static in nature, though administrators can add maps as required. Transactional business processes never update DVMs-they only read from them. They are stored in XML files and cached in memory at run time.
DVM types are seeded for the customer management flows, and administrators can extend the list of mapped values by adding more maps.
Table 26-1 lists the DVMs for the process integration for customer management.
Table 26-1 Customer Management DVMs
| DVM | Columns | Description |
|---|---|---|
|
CUSTOMERPARTY_ACCOUNTTYPECODE.dvm |
SEBL_01, COMMON, BRM_01 |
Used to get the type of the account, such as Business or Residential. |
|
PROVINCE.dvm |
SEBL_01, COMMON, BRM_01 |
Province name. |
|
STATE.dvm |
SEBL_01, COMMON, BRM_01 |
State name. |
|
ADDRESS_COUNTRYID.dvm |
SEBL_01, COMMON, BRM_01 |
Country codes. |
|
ADDRESS_COUNTRYSUBDIVID.dvm |
SEBL_01, COMMON, BRM_01 |
State codes. |
|
CONTACT_SALUTATION.dvm |
SEBL_01, COMMON, BRM_01 |
Salutation (such Mr., Mrs.). In BRM, Salutation is not a language-independent code. If BRM requires salutations in a language other than English, then you must update the DVM with the appropriate BRM values. |
|
CURRENCY_CODE.dvm |
SEBL_01, COMMON, BRM_01 |
Currency codes. |
|
CUSTOMERPARTY_BILLPROFILE_BILLTYPECODE.dvm |
SEBL_01, COMMON, BRM_01 |
Bill type (summary and detailed). |
|
CUSTOMERPARTY_BILLPROFILE_FREQUENCYCODE.dvm |
SEBL_01, COMMON, BRM_01 |
Billing frequency (monthly, yearly, quarterly, and so on.) |
|
CUSTOMERPARTY_PAYPROFILE_BANKACCOUNTTYPE.dvm |
SEBL_01, COMMON, BRM_01 |
Bank account type (checking, savings, and so on). |
|
CUSTOMERPARTY_PAY PROFILE CREDIT_CARDTYPE.dvm |
SEBL_01, COMMON |
Credit Card type (Visa, Mastercard, and so on.) |
|
CUSTOMERPARTY_PAYPROFILE_DELIVERYPREF.dvm |
COMMON, BRM_01 |
Bill media/delivery preference (Email or Mail). |
|
CUSTOMERPARTY_PAYPROFILE_PAYMETHODCODE.dvm |
SEBL_01, COMMON, BRM_01 |
Payment profile payment method types (credit card, direct debit, and invoice/bill me.) |
|
CUSTOMERPARTY_PAYPROFILE_PAYTERMCODE.dvm |
COMMON, BRM_01 |
Payment term codes. |
|
CUSTOMERPARTY_STATUSCODE.dvm |
SEBL_01, COMMON, BRM_01 |
Account status codes. |
|
PHONENUMBER_TYPE.dvm |
SEBL_01, COMMON, BRM_01 |
Phone number type codes (home, work, mobile, fax, and so on.) |
See Oracle Fusion Middleware Developer's Guide for Oracle Application Integration Architecture Foundation Pack for more information about working with DVMs.
Working with Cross-References for Customer Management
Cross-references map and connect the records within the application network, and they enable these applications to communicate in the same language. The integration server stores the relationship in a persistent way so that others can refer to it.
Table 26-2 lists the customer management cross-references.
Table 26-2 Customer Management Cross-References
| Cross-Reference Table Name | COMMON | SEBL_01 | BRM_01 |
|---|---|---|---|
|
CUSTOMERPARTY_ACCOUNTID |
Common GUID (generated by Oracle AIA) |
Account ID |
Account POID |
|
CUSTOMERPARTY_BILLPROFILEID |
Bill Profile ID |
Bill Profile ID |
Bill-info POID |
|
CUSTOMERPARTY_PAYPROFILEID |
Payment Profile ID |
Bill Profile ID |
Pay-info POID |
|
CUSTOMERPARTY_ADDRESSID |
Address ID |
Address ID |
Account POID (if this is the billing address) Pay-info POID (if this is the pay-info address) |
|
CUSTOMERPARTY_CONTACTID |
Contact ID |
Contact ID |
Account POID (if this is the main contact) Pay-info POID (if this is the pay-info contact) |
|
CUSTOMERPARTY_DEFAULTBALANCEGROUPID |
Account ID |
Not applicable |
Balance Group POID |
|
CUSTOMERPARTY_PARTYID |
Customer Party ID |
Customer Party ID |
Not applicable |
|
CUSTOMERPARTY_PARTYLOCATIONID.xref |
Customer Party Location ID |
Customer Party Location ID |
Not applicable |
|
CUSTOMERPARTY_LOCATIONREFID |
Customer Party Location Reference ID |
Customer Party Location Reference ID |
Not applicable |
|
CUSTOMERPARTY_ACCOUNT_PHONECOMMID |
Customer Account's phone number |
Customer Account's phone number |
Not applicable |
|
CUSTOMERPARTY_ACCOUNT_FAXCOMMID |
Customer Account's fax number |
Customer Account's fax number |
Not applicable |
|
CUSTOMERPARTY_ACCOUNT_WEBCOMMID |
Customer Account's email address |
Customer Account's email address |
Not applicable |
|
CUSTOMERPARTY_CONTACT_PHONECOMMID |
Customer Contact's phone number |
Customer Contact's phone number |
Not applicable |
|
CUSTOMERPARTY_CONTACT_FAXCOMMID |
Customer Contact's fax number |
Customer Contact's fax number |
Not applicable |
|
CUSTOMERPARTY_CONTACT_EMAILCOMMID |
Customer Contact's email address |
Customer Contact's email address |
Not applicable |
Handling Error Notifications
Based on the roles defined for the services, email notifications are sent if a service ends due to an error. Table 26-3 lists the errors that are caused by the process integration for customer management services.
Table 26-3 Errors Caused by Customer Management Services
| Service Name | Error Code | Possible Cause |
|---|---|---|
|
SyncCustomerPartyListBRMCommsProvABCSImpl |
AIA_ERR_AIACOMCMPI_0004 |
Subordinate account cannot have multiple parent accounts. |
|
SyncCustomerPartyListBRMCommsProvABCSImpl |
AIA_ERR_AIACOMCMPI_0005 |
Ambiguous subordinate bill profile update: Multiple distinct Pay-From-Party billing profile references are associated with a single Prior Pay-From-Party billing profile reference. |
|
SyncCustomerPartyListBRMCommsProvABCSImpl |
AIA_ERR_AIACOMCMPI_0006 |
None of the existing subordinate bill profiles are included in the move account request. |
|
CommsProcessBillingAccountListEBF |
AIA_ERR_AIACOMCMPI_0001 |
EBMHeader/Sender/ID is required. |
|
CommsProcessBillingAccountListEBF |
AIA_ERR_AIACOMCMPI_0002 |
EBMHeader/Target/ID is required. |
|
CommsProcessBillingAccountListEBF |
AIA_ERR_AIACOMCMPI_0003 |
Account sequence error: Pay-From accounts and billing profiles must appear before dependent and subordinate accounts and billing profiles. |
About Error Notification Roles and Users
The integration uses the following default roles and users to issue error notifications:
-
Role: AIAIntegrationAdmin
-
User: AIAIntegrationAdminUser
See Oracle Fusion Middleware Infrastructure Components and Utilities User's Guide for Oracle Application Integration Architecture Foundation Pack for more information about setting up error notifications.
Order Fallout Management
When an order is submitted from Siebel CRM, the order may fail while customer-related information is being interfaced to BRM. In that case, a trouble ticket is generated by the Order Fallout flow. The trouble ticket generated is displayed in Siebel CRM. This helps the customer service representative (CSR) in getting notified about any error while processing the order without checking the instances in the Business Process Execution Language (BPEL) Console.
Whenever an error occurs during customer synchronization, it is propagated to the CommsProcessFulfillmentOrderBillingAccountListEBF. This enterprise business flow (EBF) generates an error notification in the error topic (similar to any other Oracle AIA process). From the error topic, the order fallout flow is triggered only for the CommsProcessFulfillmentOrderBillingAccountListEBF (among all the processes in customer management process integration), thereby generating one trouble ticket for any error.
See "Understanding the Process Integration for Order Fallout Management" for more information about order fallout.
Configuring the Process Integration for Customer Management
Configure the properties described in this section in the Comms_home/source/soainfra/apps/AIAMetaData/config/AIAConfigurationProperties.xml file.
See Oracle Fusion Middleware Developer's Guide for Oracle Application Integration Architecture Foundation Pack for more information about working with AIAConfigurationProperties.xml.
Note:
Entries in the AIAConfigurationProperties.xml file are case sensitive.
System-Level Configuration Properties
Table 26-4 shows the system-level properties for the process integration for customer management.
Table 26-4 Customer Management System-level Properties
| Property Name | Value/Default Value | Description |
|---|---|---|
|
O2C.LegalGroup |
TRUE/FALSE. Default: FALSE |
Determines whether the integration creates collections sharing groups in BRM. If set to TRUE, the integration creates collections sharing groups when the owner account and billing account on an order line are different. If set to FALSE, the integration ignores the owner account and does not create collections sharing groups. |
|
O2C.CorporateHierarchyAccountType |
BUSINESS/RESIDENTIAL/no value. Default: BUSINESS |
Determines the account type for which the integration synchronizes the linear account hierarchy. To disable the synchronization of account hierarchies, do not provide a value. |
Configuration Properties for BRM Services
Table 26-5 shows the properties for the ProcessCollectionSharingBRMCommsProvABCSImpl service.
Table 26-5 ProcessCollectionSharingBRMCommsProvABCSImpl Properties
| Property Name | Value/Default Value | Description |
|---|---|---|
|
Default.SystemID |
BRM_01 |
Specifies the BRM instance code. It is used if the request message does not contain the target system ID. |
|
Routing.BRMCOLLECTIONSService.RouteToCAVS |
true/false Default: false |
Specifies whether the end point routes to CAVS. |
|
Routing.BRMCOLLECTIONSService.BRM_01.EndpointURI |
Default: eis/BRM |
Specifies the end point URL for the CAVS. |
|
ABCSExtension.ABCSExtension.PreXformABMtoEBM |
true/false Default: false |
Indicates whether the ABCS has been extended before the EBM to ABM transformation. |
|
ABCSExtension.PostXformEBMtoABM |
true/false Default: false |
Indicates whether the ABCS has been extended after the EBM to ABM transformation. |
Table 26-6 shows the properties for the ProcessInstalledProductSpecialRatingSetListBRMCommsProvABCSImpl service.
Table 26-6 ProcessInstalledProductSpecialRatingSetListBRMCommsProvABCSImpl Properties
| Property Name | Value/Default Value | Description |
|---|---|---|
|
Default.SystemID |
BRM_01 |
Specifies the BRM instance code that is used if the request message does not contain the target system ID. |
|
ABCSExtension.PreXFormEBMtoABM |
true/false. Default: false |
Indicates whether the ABCS has been extended before the EBM to ABM transformation. |
|
Routing.BRMCUSTSService.RouteToCAVS |
true/false Default: false |
Specifies whether the end point routes to CAVS. |
|
Routing.BRMCUSTService.BRM_01.EndpointURI |
Default: eis/BRM |
Specifies the end point URL for the CAVS. |
|
ABCSExtension.PreInvokeABS |
true/false Default: false |
Indicates whether the ABCS invokes the extension service before invoking the application. |
Table 26-7 shows the properties for the SyncCustomerPartyListBRMCommsProvABCSImpl service.
Table 26-7 SyncCustomerPartyListBRMCommsProvABCSImpl Properties
| Property Name | Value/Default Value | Description |
|---|---|---|
|
Default.SystemID |
BRM_01 |
Specifies the BRM instance code that is used if the request message does not contain the target system ID. |
|
EBSOverride.CommunicationsCustomerPartyEBSV2.SyncCustomerPartyListResponse.PortType |
CommsProcessBillingAccountListEBF |
The port type of the web service to invoke dynamically. This value should be consistent with the Address property. |
|
EBSOverride.CommunicationsCustomerPartyEBSV2.SyncCustomerPartyListResponse.ServiceName |
{http://xmlns.oracle.com/EnterpriseFlows/Industry/Comms/CommsProcessBillingAccountListEBF/V1}CommsProcessBillingAccountListEBF |
The service name of the web service to invoke dynamically. This value should be consistent with the Address property. |
|
EBSOverride.CommunicationsCustomerPartyEBSV2.SyncCustomerPartyListResponse.Address |
http://SOA_host:port/soa-infra/services/default/CommsProcessBillingAccountListEBF/client |
The address endpoint URI of a web service, such as CAVS or another ABCS, to dynamically invoke from this service. |
|
EnableAccountStatusSync |
true/false. Default: false |
Indicates whether the integration synchronizes account status. When set to true, the integration synchronizes account status from Siebel CRM to BRM. |
|
Routing.BRMCUSTService.BRM_01.EndpointURI |
Default: eis/BRM |
Specifies the connection factory to connect to the BRM JCA adapter for the first of multiple instances of BRM for the CUST opcodes. See "Configuring Multiple BRM Instances for Communications Integrations" for more information about multiple BRM systems. |
|
Routing.BRMCUSTService.RouteToCAVS |
true/false. Default: false |
Specifies whether the end point routes to CAVS for the CUST opcodes. |
|
Routing.BRMCUSTService_ptt.BRM_01.EndpointURI |
Default: eis/BRM |
Specifies the connection factory to connect to the BRM JCA adapter for the first of multiple instances of BRM for the CUST opcodes. See "Configuring Multiple BRM Instances for Communications Integrations" for more information about multiple BRM systems. |
|
AccountLevelBalanceGroupName |
Account Level Balance Group |
Names the default balance group created in BRM when an account is created. |
|
ABCSExtension.PreXFormEBMtoABM |
true/false. Default: false |
Indicates whether the ABCS has been extended before the EBM to ABM transformation. |
|
ABCSExtension.PreInvokePCM_OP_BILL_GROUP_GET_PARENTABM |
true/false. Default: false |
Indicates whether the ABCS has been extended before the invocation of the opcode in the property name. |
|
ABCSExtension.PostInvokePCM_OP_BILL_GROUP_GET_PARENTABM |
true/false. Default: false |
Indicates whether the ABCS has been extended after the invocation of the opcode in the property name. |
|
ABCSExtension.PreInvokePCM_OP_SEARCHABM |
true/false. Default: false |
Indicates whether the ABCS has been extended before the invocation of the opcode in the property name. |
|
ABCSExtension.PostInvokePCM_OP_SEARCHABM |
true/false. Default: false |
Indicates whether the ABCS has been extended after the invocation of the opcode in the property name. |
|
ABCSExtension.PreInvokeABSPCM_OP_CUST_COMMIT_CUSTOMERABM |
true/false. Default: false |
Indicates whether the ABCS has been extended before the invocation of the opcode in the property name. |
|
ABCSExtension.PostInvokeABSPCM_OP_CUST_COMMIT_CUSTOMERABM |
true/false. Default: false |
Indicates whether the ABCS has been extended after the invocation of the opcode in the property name. |
|
ABCSExtension.PreInvokePCM_OP_CUSTCARE_MOVE_ACCTABM |
true/false. Default: false |
Indicates whether the ABCS has been extended before the invocation of the opcode in the property name. |
|
ABCSExtension.PostInvokePCM_OP_CUSTCARE_MOVE_ACCTABM |
true/false. Default: false |
Indicates whether the ABCS has been extended after the invocation of the opcode in the property name. |
|
ABCSExtension.PreInvokePCM_OP_CUST_UPDATE_CUSTOMERABM |
true/false. Default: false |
Indicates whether the ABCS has been extended before the invocation of the opcode in the property name. |
|
ABCSExtension.PostInvokePCM_OP_CUST_UPDATE_CUSTOMERABM |
true/false. Default: false |
Indicates whether the ABCS has been extended after the invocation of the opcode in the property name. |
|
ABCSExtension.PreInvokePCM_OP_CUST_DELETE_PAYINFOABM |
true/false. Default: false |
Indicates whether the ABCS has been extended before the invocation of the opcode in the property name. |
|
ABCSExtension.PostInvokePCM_OP_CUST_DELETE_PAYINFOABM |
true/false. Default: false |
Indicates whether the ABCS has been extended after the invocation of the opcode in the property name. |
|
ABCSExtension.PostXFormABMtoEBM |
true/false. Default: false |
Indicates whether the ABCS has been extended after the ABM to EBM transformation.. |
|
Routing.BRMCUSTService_ptt.RouteToCAVS |
true/false. Default: false |
Specifies whether to route to CAVS for the CUST opcodes. |
|
Routing.BRMCUSTCAREService.BRM_01.EndpointURI |
Default: eis/BRM |
Specifies the Connection factory to connect to the BRM JCA adapter for the first of multiple BRM instances for the CUSTCARE opcodes. See "Configuring Multiple BRM Instances for Communications Integrations" for more information about multiple BRM systems. |
|
Routing.BRMCUSTCAREService.RouteToCAVS |
true/false. Default: false |
Specifies whether to route to CAVS for the CUSTCARE opcodes. |
|
Routing.BRMBILLService.BRM_01.EndpointURI |
Default: eis/BRM |
Specifies the Connection factory to connect to the BRM JCA adapter for the first of multiple BRM instances for the BILL opcodes. See "Configuring Multiple BRM Instances for Communications Integrations" for more information about multiple BRM systems. |
|
Routing.BRMBILLService.RouteToCAVS |
true/false. Default: false |
Specifies whether to route to CAVS for BILL opcodes. |
|
Routing.BRMBASEService.BRM_01.EndpointURI |
Default: eis/BRM |
Specifies the Connection factory to connect to the BRM JCA adapter for the first of multiple BRM instances for the BASE opcodes. See "Configuring Multiple BRM Instances for Communications Integrations" for more information about multiple BRM systems. |
|
Routing.BRMBASEService.RouteToCAVS |
true/false. Default: false |
Specifies whether to route to CAVS for BASE opcodes. |
|
Routing.BRMTXNService.BRM_01.EndpointURI |
Default: eis/BRM |
Specifies the Connection factory to connect to the BRM JCA adapter for the first of multiple BRM instances for the TXN opcodes. See "Configuring Multiple BRM Instances for Communications Integrations" for more information about multiple BRM systems. |
|
Routing.BRMTXNService.RouteToCAVS |
true/false. Default: false |
Specifies whether to route to CAVS for TXN opcodes. |
Configuration Properties for Siebel CRM Services
Table 26-8 shows the properties for the SyncAccountSiebelReqABCSImpl service.
Table 26-8 SyncAccountSiebelReqABCSImpl Properties
| Property Name | Value/Default Values | Description |
|---|---|---|
|
Default.SystemID |
SEBL_01 |
Specifies the Siebel CRM instance code that is used if the request message does not contain the target system ID. |
|
ABCSExtension.PreXformABMtoEBMABM |
true/false. Default: false |
Indicates whether the ABCS has been extended before the ABM to EBM transformation. |
|
ABCSExtension.PreInvokeEBSEBM |
true/false. Default: false. |
Indicates whether the ABCS has been extended before the EBS invocation. |
|
Routing.SWICustomerParty.SEBL_01.EndpointURI |
http://Siebel_host:port/eai_Siebel_language/start.swe?SWEExtSource=SecureWebService&SWEExtCmd=Execute&WSSOAP=1 |
Endpoint URI of the SEBL_01 Siebel instance. |
|
Routing.SWICustomerParty.RouteToCAVS |
true/false. Default: false. |
Specifies whether the end point routes to CAVS. |
|
Routing.SWICustomerParty.CAVS.EndpointURI |
http://SOA_host:port/AIAValidationSystemServlet/syncresponsesimulator |
Specifies the end point URL for the CAVS service. |
|
Routing.CustomerPartyEBSV2.SyncCustomerPartyList.MessageProcessingInstruction.EnvironmentCode |
PRODUCTION |
-- |
|
RoutingCustomerPartyEBSV2.SyncCustomerPartyList.CAVS.EndpointURI |
http://${fp.server.soaserverhostname}:{fp.server.soaserverport}/AIAValidationSystemServlet/asyncrequestrecipient |
Specifies whether the end point routes to CAVS. |
|
Routing.CustomerPartyEBSV2.SyncCustomerPartyList.RouteToCAVS |
true/false. Default: false. |
Specifies whether the end point routes to CAVS. |
|
Routing.TransformAppContextSiebelService.RouteToCAVS |
true/false. Default: false. |
Specifies whether the end point routes to CAVS. |
|
Routing.TransformAppContextSiebelService.CAVS.EndpointURI |
http://${fp.server.soaserverhostname}:{fp.server.soaserverport}/AIAValidationSystemServlet/asyncrequestrecipient |
Specifies whether the end point routes to CAVS. |
|
Account.ProcessUpdateEventsOnly |
true/false. Default: true. |
To optimize the integration flow, leave this property set to true. This prevents the Siebel CRM ABCS from propagating create events. By default the integration supports creation of customers only as part of the order flow. Setting this property to false results in a less optimized flow, and the default integration behavior remains the same. See Oracle Application Integration Architecture Pre-Built Integrations Functional Interoperability Configuration Guide for more information. |
|
Contact.QueryAllEntities |
true/false. Default: false. |
-- |
|
Address.QueryAllEntities |
true/false. Default: false. |
-- |
Table 26-9 shows the properties for the ProcessAccountHierarchyListSiebelCommsProvABCSImpl service.
Table 26-9 ProcessAccountHierarchyListSiebelCommsProvABCSImpl Properties
| Property Name | Value/Default Value | Description |
|---|---|---|
|
Default.SystemID |
SEBL_01 |
Specifies the Siebel CRM instance code that is used if the request message does not contain the target system ID. |
|
ABCSExtension.PreXformEBMtoABM |
true/false Default: false |
Indicates whether the ABCS has been extended before the EBM to ABM transformation. |
|
ABCSExtension.PostXformEBMtoABM |
true/false Default: false |
Indicates whether the ABCS has been extended after the EBM to ABM transformation. |
|
Routing.SWI_spcAccount_spcHierarchy.RouteToCAVS |
true/false Default: false |
Specifies whether the end point routes to CAVS. |
|
Routing.SWI_spcAccount_spcHierarchy.CAVS.EndpointURI |
http://SOA_server:port/AIAValidationSystemServlet/syncresponsesimulator. |
Specifies the CAVS endpoint URI for the Siebel CRM adapter. |
|
Routing.SWI_spcAccount_spcHierarchy.SEBL_01.EndpointURI |
http://Siebel_server:port/eai_Siebel_language/start.swe?SWEExtSource=SecureWebService&SWEExtCmd=Execute&WSSOAP=1 |
Specifies the Siebel CRM instance endpoint URI. |
|
Routing.SWI_spcAccount_spcHierarchy.MessageProcessingInstruction.EnvironmentCode |
PRODUCTION |
Specifies the type of environment for which to route to CAVS. |
|
ABCSExtension.PreInvokeABS |
true/false Default: false |
Indicates whether the ABCS invokes the extension service before invoking the application. |
|
ABCSExtension.PostInvokeABS |
true/false Default: false |
Indicates whether the ABCS invokes the extension service after invoking the application. |
Table 26-10 shows the properties for the QueryCustomerPartyListSiebelProvABCSImpleV2 service.
Table 26-10 QueryCustomerPartyListSiebelProvABCSImpleV2 Properties
| Property Name | Value/Default Value | Description |
|---|---|---|
|
Default.SystemID |
SEBL_01 |
Specifies the Siebel CRM instance code that is used if the request message does not contain the target system ID. |
|
ABCSExtension.PreXformEBMtoABMEBM |
true/false Default: false |
Indicates whether the ABCS has been extended before the EBM to ABM transformation. |
|
ABCSExtension.PostXformABMtoEBMEBM |
true/false Default: false |
Indicates whether the ABCS has been extended after the EBM to ABM transformation. |
|
Routing.SWI_spcCustomer_spcParty_spcService.RouteToCAVS |
true/false Default: false |
Specifies whether the end point routes to CAVS. |
|
Routing.SWI_spcCustomer_spcParty_spcService.CAVS.EndpointURI |
http://SOA_server:port/AIAValidationSystemServlet/syncresponsesimulator. |
Specifies the CAVS endpoint URI for the Siebel CRM adapter. |
|
Routing.SWI_spcCustomer_spcParty_spcService.SEBL_01.EndpointURI |
http://Siebel_server:port/eai_Siebel_language/start.swe?SWEExtSource=SecureWebService&SWEExtCmd=Execute&WSSOAP=1 |
Specifies the Siebel CRM instance endpoint URI. |
|
Routing.SWI_spcAccount_spcHierarchy.MessageProcessingInstruction.EnvironmentCode |
PRODUCTION |
Specifies the type of environment for which to route to CAVS. |
|
ABCSExtension.PreInvokeSWICustServiceABM |
true/false Default: false |
Indicates whether the ABCS invokes the extension service before invoking the Siebel CRM web service. |
|
ABCSExtension.PostInvokeSWICustServiceABM |
true/false Default: false |
Indicates whether the ABCS invokes the extension service after invoking the Siebel CRM web service. |
Table 26-11 shows the properties for the ProcessInstalledProductSpecialRatingSetListSiebelCommsReqABCSImpl service.
Table 26-11 ProcessInstalledProductSpecialRatingSetListSiebelCommsReqABCSImpl Properties
| Property Name | Value/Default Value | Description |
|---|---|---|
|
Default.SystemID |
SEBL_01 |
Specifies the Siebel CRM instance code that is used if the request message does not contain the target system ID. |
|
ABCSExtension.PreXformABMtoEBM |
true/false Default: false |
Indicates whether the ABCS has been extended before the ABM to EBM transformation. |
|
EBSOverride.CommunicationsInstalledProductEBSV2.ProcessInstalledProductSpecialRatingSetList.PortType |
ProcessInstalledProductSpecialRatingSetListBRMCommsProvABCSImplService |
The port type of the web service that must be invoked dynamically. This value should be consistent with the Address property. |
|
EBSOverride.CommunicationsInstalledProductEBSV2.ProcessInstalledProductSpecialRatingSetList.ServiceName |
{http://xmlns.oracle.com/ABCSImpl/BRM/Industry/Comms/ProcessInstalledProductSpecialRatingSetListBRMCommsProvABCSImpl/V1}ProcessInstalledProductSpecialRatingSetListBRMCommsProvABCSImplService |
The service name of the web service that must be invoked dynamically. This value should be in consistent with the Address property. |
|
EBSOverride.CommunicationsInstalledProductEBSV2.ProcessInstalledProductSpecialRatingSetList.Address |
http://SOA_host:port/soa-infra/services/default/ProcessInstalledProductSpecialRatingSetListBRMCommsProvABCSImpl/ProcessInstalledProductSpecialRatingSetListBRMCommsProvABCSImpl |
The address endpoint URI of a web service, such as CAVS or another ABCS, to dynamically invoke a web service from this service. |
|
ABCSExtension.PreInvokeEBS |
true/false Default: false |
Indicates whether the ABCS should invoke the extension service before invoking the EBS. |