Setting Up Email for Other Administrators

If you have Super Administrator privileges, you can set up email notifications for other Enterprise Manager administrators. To set up email notifications for other Enterprise Manager administrators, you need to:

Step 1: Ensure Each Administrator Account has an Associated Email Address

Each administrator to which you want to send email notifications must have a valid email address.

  1. From the Setup menu, select Security and then Administrators.

  2. For each administrator, define an email address. This sets up a 24x7 notification schedule for this user that uses all the email addresses specified. By default, this adds the Email ID with type set to Email Long. It is not possible to specify the Email Type option here.

Enterprise Manager also allows you to specify an administrator address when editing an administrator's notification schedule.

Step 2: Define Administrators' Notification Schedules

Once you have defined email notification addresses for each administrator, you will need to define their respective notification schedules. Although a default 24x7 notification schedule is created when you specify an email address for the first time, you should review and edit the notification schedule as needed.

  1. From the Setup menu, select Notifications, then select Notification Schedule.

    From the vertical navigation bar, click Schedules (under Notification). The Notification Schedule page appears.

  2. Specify the administrator who's notification schedule you wish to edit and click Change.

  3. Click Edit Schedule Definition. The Edit Schedule Definition: Time Period page appears. If necessary, modify the rotation schedule.

  4. Click Continue. The Edit Schedule Definition: Email Addresses page appears.

  5. Follow the directions on the Edit Schedule Definition: Email Addresses page to modify the notification schedule.

  6. Click Finish when you are done.

  7. Repeat steps three through seven for each administrator.

Step 3: Assign Incident Rules to Administrators

With the notification schedules set, you now need to assign the appropriate incident rules for each designated administrator.

  1. From the Setup menu, select Incidents, then select Incident Rules.
  2. Select the desired Ruleset and click Edit.
  3. Click on the Rules tab, select the desired rule and click Edit.
  4. Click Add Actions, select desire action and click Edit.
  5. Enter the Administrator name on either Email To or Email Cc field in the Basic Notification region.
  6. Click Continue, click Next, click Next, click Continue, and finally click Save.