For any alerts involving problems with notifications, check the following for notification errors.

• Any serious errors in the Notification System are logged as system errors in the MGMT_SYSTEM_ERROR_LOG table. From the Setup menu, select Management Services and Repository to view these errors.

• Check for any delivery errors. You can view them from Incident Manager. From the Enterprise menu, select Monitoring, then select Incident Manager. The details will give the reason why the notification was not delivered.