Defining Email Addresses

An email address can have up to 128 characters. There is no upper limit with the number of email addresses.

To add an email address:

  1. From username drop-down menu, select Enterprise Manager Password & Email.
  2. Click Add Another Row to create a new email entry field in the Email Addresses table.
  3. Specify the email associated with your Enterprise Manager account. All email notifications you receive from Enterprise Manager will be sent to the email addresses you specify.

    For example, user1@myco.com

    Select the Email Type (message format) for your email address. Email (Long) sends a HTML formatted email that contains detailed information. Example 6-2 shows a typical notification that uses the long format.

    Email (Short) and Pager(Short) (Example 6-3) send a concise, text email that is limited to a configurable number of characters, thereby allowing the email be received as an SMS message or page. The content of the message can be sent entirely in the subject, entirely in the body or split across the subject and body.

    For example, in the last case, the subject could contain the severity type (for example, Critical) and the target name. The body could contain the time the severity occurred and the severity message. Since the message length is limited, some of this information may be truncated. If truncation has occurred there will be an ellipsis end of the message. Pager(Short) addresses are used for supporting the paging feature in incident rules. Note that the incident rules allow the rule author to designate some users to receive a page for critical issues.

  4. Click Apply to save your email address.

Example 6-2 Long Email Notification for Metric Alerts

Target type=Host Target name=machine6140830.example.com Message=Filesystem / has 54.39% available space, fallen below warning (60) or critical (30) threshold. Severity=Warning Event reported time=Apr 28, 2011 2:33:55 PM PDT Event Type=Metric Alert Event name=Filesystems:Filesystem Space Available (%) Metric Group=FilesystemsMetric=Filesystem Space Available (%)Metric value=54.39Key Value=/Key Column 1=Mount PointRule Name=NotifRuleSet1,Event rule1 Rule Owner=SYSMAN

Example 6-3 Short Email Notification for Alerts

Subject is :
EM:Unreachable Start:myhost
Body is :
Nov 16, 2006 2:02:19 PM EST:Agent is Unreachable (REASON = Connection refused) 
but the host is UP

More about Email(Short) and Pager(Short) Formats

Enterprise Manager does not directly support message services such as paging or SMS, but instead relies on external gateways to, for example, perform the conversion from email to page. Beginning with Enterprise Manager 12c, the notification system allows you to tag email addresses explicitly as 'page' or 'email'. Explicit system differentiation between these two notification methods allows you to take advantage of the multiple action capability of incident rules. For example, the email versus page distinction is required in order to send you an email if an event severity is 'warning' or page you if the severity is 'critical'. To support this capability, a Pager format has been made available that sends an abbreviated version of the short format email.

Note:

To receive a Page, an administrator should be added to the Page Notification option in the Incident Rule.